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  5. Reviews of Raffles The Palm

Reviews of Raffles The Palm 5 stars

Crescent West, Palm Jumeirah, Dubai, United Arab Emirates

#33 of 592 hotels in Dubai

Guests' Choice

Review score

Based on 568 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 31 March 2023

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    excellent

    Stayed in February 2023

  • Reviewed: 20 March 2023

    10
    An Exceptional Experience of Luxury and Comfort
    • Leisure trip
    • Couple
    • Premier Ocean View Room With balcony
    • Stayed 8 nights
    • Submitted via mobile

    the only down side is and no adults only pool. and when you are relaxing on the beach and you have a lot of families with kids and babies crying and playing loudly, and I suggested to the hotel that they should have some sort of separation when they seat the guests. the beach is long and you can easily give one side to families and the other side to couples who are here to relax and enjoy their time without babies and kids. i don’t have kids and I want to enjoy my time! of course and families with kids wants to enjoy their time as well, but not on my expense right!

    Luxury design and ambiance, relaxing elegant music and smell the minute you enter the lobby. staff was incredibly friendly and welcoming. beach was clean with nice views. the food was exceptional the Italian restaurant Piatti was wonderful, not to forget the best sushi we ever had in the Japanese restaurant. it was a beautiful experience to be honest.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    10
    Wonderful!
    • Leisure trip
    • Family with young children
    • Premier Twin Ocean view With balcony
    • Stayed 1 night
    • Submitted via mobile

    The check in took a long time! Room was not ready for sometime!

    opulent interiors, clean, friendly staff!

    Stayed in March 2023

  • Reviewed: 16 March 2023

    10
    excellent
    • Leisure trip
    • Couple
    • Premier Palm View Room With balcony
    • Stayed 7 nights
    • Submitted via mobile

    Spacious rooms, friendly staff

    Stayed in March 2023

  • Reviewed: 13 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Raffles Club Ocean View With balcony and Lounge Access
    • Stayed 6 nights
    • Submitted via mobile

    We stayed in Raffles the Palm for 1 week in March of 2023 and we didn’t regret our choice to stay here for a second! The hotel runs like a clockwork, everything just goes so smoothly, the staff thinks of all the details and are truly amazing! They do their very best to make sure you feel welcome. We booked a raffles club room and we thought it was worth every penny, as a raffles club member you get to use the raffles club which is located on the top floor. Over there you have a breakfast and lunch buffet that is very quiet, way different than the buffet on the lower ground floor. The beach and pool are set up in a spacious manner, so it doesnt feel crowded, also there was no need at all to arrive early, there were a lot of sunbeds available all of the time. We stayed in multiple 5 stars hotels in Dubai before, in our opinion Raffles is the best one we’ve stayed in so far. We will definitely be back some day.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    Truly an amazing holiday and what made it more amazing were the staff, the totality of the hotel staff went out their wa
    • Leisure trip
    • Couple
    • Raffles Club Ocean View With balcony and Lounge Access
    • Stayed 8 nights
    • Submitted via mobile

    Absolutely nothing, truly excellent hotel

    The property was top of tops. The whole complex was exquisite and beautifully furnished out. Raffles Club lounge was amazing. The restaurants and bars excellent. in fact the entirety of the hotel and it’s features, superbe, including it’s private beach. Most of all, the whole establishment’s personnel were more than outstanding. From Directors, Managers, waiters and waitresses, even the chefs were pleased to serve your wishes. The cleaning staff, were wonderful, the people at reception and in the main lobby, the taxi whistlers,, I could go on and on,,,a truly fabulous hotel.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Raffles Club Palm View Twin With balcony and Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    Service of the friendly staff at club lounge. Especially Ozge and Fahad. Thank you for making it memorable

    Stayed in March 2023

  • Reviewed: 6 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Raffles Club Ocean View With balcony and Lounge Access
    • Stayed 8 nights

    Everything was excellent.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Stylish hotel in the heart of Palm Jumeirah
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Perfect location at Palm Jumeirah. Huge suite, extremely elegant. The staff members went out of their way to make our 21-anniversary celebration memorable. Probably the best hotel we've ever stayed in.

    Stayed in February 2023

  • Reviewed: 3 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive

    Beautiful location luxurious feel friendly staff

    Stayed in February 2023

  • Reviewed: 3 March 2023

    8.0
    it was nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the weather

    the place snd shopping

    Stayed in February 2023

  • Reviewed: 3 March 2023

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 5 nights

    Rooms are spacious and nicely decorated

    Stayed in January 2023

  • Reviewed: 28 February 2023

    10
    10/10 for this hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly and helpful service, beautiful interiors and exteriors, the room was perfect.

    Best hotel I’ve been to in Dubai.

    Stayed in February 2023

  • Reviewed: 28 February 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Raffles Club Ocean View Twin With balcony and Lounge Access
    • Stayed 2 nights

    Everything went extremely well. The hotel is amazing with wonderful and professional staff. The Butler Shahin was very professional and much accommodating to our requests,

    Stayed in February 2023

  • Reviewed: 27 February 2023

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Premier Palm View Room With balcony
    • Stayed 2 nights
    • Submitted via mobile

    Honestly, the only thing we didn’t like - was the quality of the coffee in the lounge:)

    Amazing hotel. Staff is above and beyond! The reception manager Mike was very helpful. SPA is also very good. Room was one of the best we’ve ever seen in Dubai so far.

    Stayed in February 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Food could be more friendly to gluten free + vegans

    The best asthetics on the palm dubai Beachfront

    Stayed in January 2023

  • Reviewed: 23 February 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Royal

    Stayed in February 2023

  • Reviewed: 19 February 2023

    9.0
    this was a very, very beautiful experience. I hope to try it again in the future.
    • Leisure trip
    • Couple
    • Premier Ocean View Room With balcony
    • Stayed 2 nights
    • Submitted via mobile

    nothing to say bad about this hotel very fast fantastic one

    A very, very good hotel with him mad marvelous design, and very good stuff very delicious food. I think them all for their great experience with him.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Raffles Club Ocean View With balcony and Lounge Access
    • Stayed 4 nights
    • Submitted via mobile

    the celebration of an Indian wedding on the grounds with amplified music and drumming that seemed to go on all night. Difficult to sleep to that.

    A merger of exterior Raj palace and interior Italian palazzo, it's posh and very elegant. Love the high ceilings and the countless small details and fixtures that were added to provide extra flair and interest in designing the interior. We had a club level room and enjoyed the lounge benefits. The terraces on both sides offer great views and present a nice venue to start and end the day. Breakfast was excellent and lunch was a nice surprise. We very much appreciated the staff and I want to particularly recognize Mr. Fahad in the club lounge who went through great length to help and successfully retrieve a pair of prescription glasses I had left behind at another hotel.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    10
    Great
    • Leisure trip
    • Solo traveller
    • Premier Ocean View Room With balcony
    • Stayed 1 night
    • Submitted via mobile

    Loved my stay ..staff were amazing and helpful and considerate

    Stayed in February 2023

  • Reviewed: 10 February 2023

    10
    Above our expectations and we have traveled a lot.
    • Leisure trip
    • Couple
    • Premier Ocean View Room With balcony
    • Stayed 4 nights

    Nothing at all.

    The staff at the Raffles went above and beyond to make our stay very enjoyable!! I would definitely go back to the Raffles Dubai. ,

    Stayed in February 2023

  • Reviewed: 10 February 2023

    10
    An all-out outstanding experience
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 10 nights
    • Submitted via mobile

    Spa has been very pricey (uniquely so really) - haven’t used it but my wife wasn’t impressed (for the price in particular)

    Really as close to perfect as it gets - one of the best hotel experiences in my life. Location is excellent as far as the Palm is concerned. The facilities are maintained to an amazing standard and you can really see any small deficiencies being fixed live on an ongoing basis. The rooms are generous, thought through - cleaned instantly on request and otherwise twice a day. Food at the main restaurant has been high quality, real restaurant experience unlike frequently seen in buffet set-ups (alternative on-site restaurants are ok but incredibly expensive). Staff and personnel have been truly amazing - thoughtful, friendly, forthcoming, always willing to help and very patient with our baby. Everything about the beach and pool experience has been great - easy/flexible set-up with sun beds, towels, everything is really centered around guests’ comfort. The ambience is rich and as per description - not a huge fan of gold entourage but it is what is. Prices are high of course but reasonable for what you get - plus with an offer it was really amazing value for ~$500/night incl half board. Highly recommend for a relaxing vacation with a baby

    Stayed in February 2023

  • Reviewed: 9 February 2023

    10
    staff was friendly especially at the poolside
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    the Italian Restaurant

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Club Room with Terrace and Lounge Access
    • Stayed 2 nights

    i like the luxury and style of the hotel, also the staff where so friendly

    Stayed in January 2023

Showing 1 – 25

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