Crescent West, Palm Jumeirah, Dubai, United Arab Emirates
#33 of 592 hotels in Dubai
Guests' ChoiceBased on 568 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.1
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 31 March 2023
Assad
Saudi Arabiaexcellent
Stayed in February 2023
Reviewed: 20 March 2023
Anas
Jordanthe only down side is and no adults only pool. and when you are relaxing on the beach and you have a lot of families with kids and babies crying and playing loudly, and I suggested to the hotel that they should have some sort of separation when they seat the guests. the beach is long and you can easily give one side to families and the other side to couples who are here to relax and enjoy their time without babies and kids. i don’t have kids and I want to enjoy my time! of course and families with kids wants to enjoy their time as well, but not on my expense right!
Luxury design and ambiance, relaxing elegant music and smell the minute you enter the lobby. staff was incredibly friendly and welcoming. beach was clean with nice views. the food was exceptional the Italian restaurant Piatti was wonderful, not to forget the best sushi we ever had in the Japanese restaurant. it was a beautiful experience to be honest.
Stayed in March 2023
Reviewed: 19 March 2023
Fatin
CanadaThe check in took a long time! Room was not ready for sometime!
opulent interiors, clean, friendly staff!
Stayed in March 2023
Reviewed: 16 March 2023
Dainius
LithuaniaSpacious rooms, friendly staff
Stayed in March 2023
Reviewed: 13 March 2023
Rutger
NetherlandsWe stayed in Raffles the Palm for 1 week in March of 2023 and we didn’t regret our choice to stay here for a second! The hotel runs like a clockwork, everything just goes so smoothly, the staff thinks of all the details and are truly amazing! They do their very best to make sure you feel welcome. We booked a raffles club room and we thought it was worth every penny, as a raffles club member you get to use the raffles club which is located on the top floor. Over there you have a breakfast and lunch buffet that is very quiet, way different than the buffet on the lower ground floor. The beach and pool are set up in a spacious manner, so it doesnt feel crowded, also there was no need at all to arrive early, there were a lot of sunbeds available all of the time. We stayed in multiple 5 stars hotels in Dubai before, in our opinion Raffles is the best one we’ve stayed in so far. We will definitely be back some day.
Stayed in March 2023
Reviewed: 11 March 2023
Irene
LuxembourgAbsolutely nothing, truly excellent hotel
The property was top of tops. The whole complex was exquisite and beautifully furnished out. Raffles Club lounge was amazing. The restaurants and bars excellent. in fact the entirety of the hotel and it’s features, superbe, including it’s private beach. Most of all, the whole establishment’s personnel were more than outstanding. From Directors, Managers, waiters and waitresses, even the chefs were pleased to serve your wishes. The cleaning staff, were wonderful, the people at reception and in the main lobby, the taxi whistlers,, I could go on and on,,,a truly fabulous hotel.
Stayed in March 2023
Reviewed: 7 March 2023
Souhair
United Arab EmiratesService of the friendly staff at club lounge. Especially Ozge and Fahad. Thank you for making it memorable
Stayed in March 2023
Reviewed: 6 March 2023
Jindřiška
Czech RepublicEverything was excellent.
Stayed in March 2023
Reviewed: 5 March 2023
Emerson
BrazilNothing
Perfect location at Palm Jumeirah. Huge suite, extremely elegant. The staff members went out of their way to make our 21-anniversary celebration memorable. Probably the best hotel we've ever stayed in.
Stayed in February 2023
Reviewed: 3 March 2023
Themba
South AfricaExpensive
Beautiful location luxurious feel friendly staff
Stayed in February 2023
Reviewed: 3 March 2023
Ali
Qatarthe weather
the place snd shopping
Stayed in February 2023
Reviewed: 3 March 2023
Elena
CyprusRooms are spacious and nicely decorated
Stayed in January 2023
Reviewed: 28 February 2023
John
PolandVery friendly and helpful service, beautiful interiors and exteriors, the room was perfect.
Best hotel I’ve been to in Dubai.
Stayed in February 2023
Reviewed: 28 February 2023
Osama
Saudi ArabiaEverything went extremely well. The hotel is amazing with wonderful and professional staff. The Butler Shahin was very professional and much accommodating to our requests,
Stayed in February 2023
Reviewed: 27 February 2023
Olena
UkraineHonestly, the only thing we didn’t like - was the quality of the coffee in the lounge:)
Amazing hotel. Staff is above and beyond! The reception manager Mike was very helpful. SPA is also very good. Room was one of the best we’ve ever seen in Dubai so far.
Stayed in February 2023
Reviewed: 24 February 2023
Sameer
IndiaFood could be more friendly to gluten free + vegans
The best asthetics on the palm dubai Beachfront
Stayed in January 2023
Reviewed: 23 February 2023
Pascal
SwitzerlandRoyal
Stayed in February 2023
Reviewed: 19 February 2023
Khalid
Saudi Arabianothing to say bad about this hotel very fast fantastic one
A very, very good hotel with him mad marvelous design, and very good stuff very delicious food. I think them all for their great experience with him.
Stayed in February 2023
Reviewed: 19 February 2023
Barry
United Statesthe celebration of an Indian wedding on the grounds with amplified music and drumming that seemed to go on all night. Difficult to sleep to that.
A merger of exterior Raj palace and interior Italian palazzo, it's posh and very elegant. Love the high ceilings and the countless small details and fixtures that were added to provide extra flair and interest in designing the interior. We had a club level room and enjoyed the lounge benefits. The terraces on both sides offer great views and present a nice venue to start and end the day. Breakfast was excellent and lunch was a nice surprise. We very much appreciated the staff and I want to particularly recognize Mr. Fahad in the club lounge who went through great length to help and successfully retrieve a pair of prescription glasses I had left behind at another hotel.
Stayed in February 2023
Reviewed: 18 February 2023
Shamyla
United KingdomLoved my stay ..staff were amazing and helpful and considerate
Stayed in February 2023
Reviewed: 10 February 2023
Raafat
CanadaNothing at all.
The staff at the Raffles went above and beyond to make our stay very enjoyable!! I would definitely go back to the Raffles Dubai. ,
Stayed in February 2023
Reviewed: 10 February 2023
Boris
United KingdomSpa has been very pricey (uniquely so really) - haven’t used it but my wife wasn’t impressed (for the price in particular)
Really as close to perfect as it gets - one of the best hotel experiences in my life. Location is excellent as far as the Palm is concerned. The facilities are maintained to an amazing standard and you can really see any small deficiencies being fixed live on an ongoing basis. The rooms are generous, thought through - cleaned instantly on request and otherwise twice a day. Food at the main restaurant has been high quality, real restaurant experience unlike frequently seen in buffet set-ups (alternative on-site restaurants are ok but incredibly expensive). Staff and personnel have been truly amazing - thoughtful, friendly, forthcoming, always willing to help and very patient with our baby. Everything about the beach and pool experience has been great - easy/flexible set-up with sun beds, towels, everything is really centered around guests’ comfort. The ambience is rich and as per description - not a huge fan of gold entourage but it is what is. Prices are high of course but reasonable for what you get - plus with an offer it was really amazing value for ~$500/night incl half board. Highly recommend for a relaxing vacation with a baby
Stayed in February 2023
Reviewed: 9 February 2023
Ahmad
United Arab Emiratesthe Italian Restaurant
Stayed in February 2023
Reviewed: 9 February 2023
Rashed
United Arab Emiratesi like the luxury and style of the hotel, also the staff where so friendly
Stayed in January 2023
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