8.4

Reviews of Riviera Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Baniyas Road, Deira, Dubai, United Arab Emirates

  • Inthikab

    Reviewed: September 7, 2025 · Stayed in August 2025

    Verified review
  • Omar

    Reviewed: September 4, 2025 · Stayed in September 2025

    Verified review
  • Salim

    Reviewed: September 4, 2025 · Stayed in September 2025

    Verified review

    I had a wonderful stay at Riviera Hotel Dubai. The hospitality was outstanding, and I would like to sincerely thank Shajin, Nazir, and Wael for their excellent service. A special appreciation also goes to their manager, Mr. Wael Mostafa, for leading such a professional and welcoming team. They truly made my experience comfortable and memorable. Highly recommended!

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  • Stephen

    Reviewed: September 3, 2025 · Stayed in September 2025

    Verified review

    Excellent location

  • Sylvana

    Reviewed: September 2, 2025 · Stayed in September 2025

    Verified review

    Lovely older style hotel beautifully maintained. We booked a creek view room, which we were very happy with. Friendly and helpful staff. We enjoyed taking boat trips back and forth to the old quarter.

    Property response:

    Dear Sylvana, Thank you so much for sharing your lovely feedback. We are delighted to hear that you enjoyed your creek view room and appreciated the charm and maintenance of our hotel. It is wonderful to know that our team made your stay more enjoyable with their friendly and helpful service. We’re also glad you had the chance to enjoy the boat trips to the old quarter—it’s always a pleasure to see our guests make the most of the unique experiences around the hotel. We look forward to welcoming you back to Riviera Hotel for another memorable stay. Warm regards, Riviera Hotel Management

    Dear Sylvana, Thank you so much for sharing your lovely feedback. We are delighted to hear that you enjoyed your creek view room and appreciated the charm and maintenance of our hotel. It is wonderful to know that our team made your stay mo… Show more

    Riviera Hotel
    September 2, 2025
  • Kamal

    Reviewed: August 21, 2025 · Stayed in August 2025

    Verified review

    Comfortable and clean beds.

    Toilet flush was not working properly.

    Property response:

    Dear Kamal, Thank you for taking the time to share your feedback. We are glad to hear that you found the beds comfortable and the rooms clean. We appreciate your comment regarding the toilet flush and will ensure it is addressed promptly to maintain a seamless and comfortable experience for all our guests. Your feedback is very valuable, and we look forward to welcoming you back to Riviera Hotel in the future. Warm regards, Riviera Hotel Management

    Dear Kamal, Thank you for taking the time to share your feedback. We are glad to hear that you found the beds comfortable and the rooms clean. We appreciate your comment regarding the toilet flush and will ensure it is addressed promptly t… Show more

    Riviera Hotel
    September 2, 2025
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  • Sulaiman

    Reviewed: August 20, 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Suzanne

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review
  • Ariapour

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review
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  • Travellingpleasure

    Reviewed: August 17, 2025 · Stayed in August 2025

    Verified review

    Very clean hotel, tasty breakfast and close to Dubai Metro. Friendly staff and good location close to restaurants and shops. Not too far from the airport

    Delayed reply to messages sent over booking.com chat feature.

    Property response:

    Dear TravellingPleasure, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed the cleanliness and comfort of our rooms, our tasty breakfast, and our convenient location near the Dubai Metro, restaurants, and shops. Your kind words about our friendly team are greatly appreciated. We also appreciate your note regarding the response time through the Booking.com chat feature. Your feedback is valuable, as it helps us continue improving our services to ensure a smooth experience for all our guests. We look forward to welcoming you back to Riviera Hotel for another enjoyable stay. Warm regards, Riviera Hotel Management

    Dear TravellingPleasure, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed the cleanliness and comfort of our rooms, our tasty breakfast, and our convenient location near the Dubai Metro, restaurants, … Show more

    Riviera Hotel
    September 2, 2025
  • Gholam

    Reviewed: August 13, 2025 · Stayed in May 2025

    Verified review
  • Mohammad

    Reviewed: August 8, 2025 · Stayed in May 2025

    Verified review
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  • Dejen

    Reviewed: August 4, 2025 · Stayed in August 2025

    Verified review

    Receptionist was not working with my situation and were very strict about their rules in terms of when to check out and others. The only positive thing about the place is the staffers in the restaurant.

    Property response:

    Dear Dejen, Thank you for taking the time to share your feedback with us. We are truly sorry to learn that certain aspects of your stay did not fully meet your expectations. We understand that flexibility is very important to our guests, and please be assured that your observations have been noted and will be taken into consideration. On a positive note, we are pleased to hear that you appreciated the service provided by our restaurant colleagues, and we will be sure to share your kind words with them. At Riviera Hotel, we are committed to enhancing our services to ensure a more seamless experience for all our guests. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a stay that better reflects our dedication to hospitality. Warm regards, Riviera Hotel Management

    Dear Dejen, Thank you for taking the time to share your feedback with us. We are truly sorry to learn that certain aspects of your stay did not fully meet your expectations. We understand that flexibility is very important to our guests, an… Show more

    Riviera Hotel
    September 2, 2025
  • Hannelore

    Reviewed: August 1, 2025 · Stayed in July 2025

    Verified review

    Fantastic Location close to the old Gold Souk

    Property response:

    Dear Hannelore, Thank you for taking the time to share your kind feedback. Although your stay with us was brief, we are truly pleased to know that you enjoyed it and appreciated both the warm hospitality of our team and our fantastic location near the Gold Souk. Providing a welcoming atmosphere and memorable experiences is always our goal, and your words are a great encouragement for us. We sincerely hope to have the pleasure of hosting you again for a longer stay in the future. Warm regards, Riviera Hotel Management

    Dear Hannelore, Thank you for taking the time to share your kind feedback. Although your stay with us was brief, we are truly pleased to know that you enjoyed it and appreciated both the warm hospitality of our team and our fantastic locati… Show more

    Riviera Hotel
    September 2, 2025
  • Hanif

    Reviewed: July 31, 2025 · Stayed in July 2025

    Verified review
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  • Renuka

    Reviewed: July 16, 2025 · Stayed in July 2025

    Verified review

    What a beautiful place authentic Arabia from 1970 s Deco combined with Victorian Deco. Looks like a sailing ship.

    TV NEEDS AN UPGRADE

    Property response:

    Dear Ms. Renuka; Thank you for your wonderful feedback! We’re thrilled you appreciated the unique blend of authentic 1970s Arabian and Victorian décor, it truly is designed to offer a one-of-a-kind experience, like stepping onto a sailing ship. We also appreciate your suggestion regarding the TV and will share this with our team as we continually strive to improve our guest experience. We hope to welcome you back soon for another memorable stay! Should you need any further assistance, please don't hesitate to contact us directly Kind regards Riviera Hotel Management

    Dear Ms. Renuka; Thank you for your wonderful feedback! We’re thrilled you appreciated the unique blend of authentic 1970s Arabian and Victorian décor, it truly is designed to offer a one-of-a-kind experience, like stepping onto a sailing … Show more

    Riviera Hotel
    July 23, 2025
  • Adkhamjonov

    Reviewed: July 3, 2025 · Stayed in July 2025

    Verified review

    Thanks to the Riviera hotel group. They are very friendly.

    Property response:

    Dear Adkhamjonov; Thank you for your kind words and for choosing Riviera Hotel Group. We’re delighted to hear you found our team friendly and welcoming. Your feedback means a lot to us and inspires us to keep providing excellent service. We hope to have the pleasure of welcoming you again soon! Warm regards Riviera Hotel Management

    Dear Adkhamjonov; Thank you for your kind words and for choosing Riviera Hotel Group. We’re delighted to hear you found our team friendly and welcoming. Your feedback means a lot to us and inspires us to keep providing excellent service. W… Show more

    Riviera Hotel
    July 23, 2025
  • Marianne

    Reviewed: July 2, 2025 · Stayed in June 2025

    Verified review

    Breakfast was lovely a great choice of food

    Property response:

    Dear Ms. Marianne; Thank you for your lovely feedback! We’re delighted to hear you enjoyed our breakfast selection and found the variety to your liking. We strive to offer a great start to every guest’s day, and your kind words truly motivate our team. We look forward to welcoming you back for another delightful stay. Should you need any further assistance don't hesitate to contact us directly Kind regards Riviera Hotel Management

    Dear Ms. Marianne; Thank you for your lovely feedback! We’re delighted to hear you enjoyed our breakfast selection and found the variety to your liking. We strive to offer a great start to every guest’s day, and your kind words truly motiv… Show more

    Riviera Hotel
    July 23, 2025
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  • Jeven

    Reviewed: July 1, 2025 · Stayed in June 2025

    Verified review

    The room is very comfortable and the hotel location was really great for us given it was very easily accessible with all the shops and supermarket

    It all good and convenient

    Property response:

    Dear Jeven, Thank you for your lovely feedback. We’re delighted to know that you had a fabulous stay and found both the room and our location convenient and comfortable. Your kind words mean a lot to us, and we truly hope to welcome you back for another enjoyable visit very soon. Should you need any further assistance don't hesitate to contact us directly. Once more, thank you for staying with us. Warm regards, Riviera Hotel Management

    Dear Jeven, Thank you for your lovely feedback. We’re delighted to know that you had a fabulous stay and found both the room and our location convenient and comfortable. Your kind words mean a lot to us, and we truly hope to welcome you b… Show more

    Riviera Hotel
    July 2, 2025
  • Jemshad

    Reviewed: July 1, 2025 · Stayed in June 2025

    Verified review

    Good hotel and cleaning is very good miraj is good cleaning

    Property response:

    Dear Jemshad, Thank you for your kind words about our hotel and the cleanliness standards we maintain. We’re glad to hear that our housekeeping team contributed positively to your experience. Your feedback is very much appreciated, and we look forward to welcoming you again soon. Thank you once again for taking the time to share your experience. We can’t wait to welcome you back soon. Should you need further assistance don't hesitate to contact us directly. Warm regards, Riviera Hotel Management

    Dear Jemshad, Thank you for your kind words about our hotel and the cleanliness standards we maintain. We’re glad to hear that our housekeeping team contributed positively to your experience. Your feedback is very much appreciated, and we… Show more

    Riviera Hotel
    July 2, 2025
  • Aziz

    Reviewed: June 28, 2025 · Stayed in May 2025

    Verified review
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  • Firuzov

    Reviewed: June 26, 2025 · Stayed in June 2025

    Verified review
  • Khaled

    Reviewed: June 19, 2025 · Stayed in May 2025

    Verified review
  • Bilal

    Reviewed: June 18, 2025 · Stayed in April 2025

    Verified review
  • See the hotel
  • Ijaz

    Reviewed: June 17, 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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