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Reviews of Westminster Dubai Mall 5 stars

The Address Dubai Mall Residence - Downtown Dubai, Downtown Dubai, Dubai, United Arab Emirates

#267 of 873 Holiday rentals in Dubai

Guests' Choice

Review score

Based on 228 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    7.7

100% verified reviews

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Showing 1 – 25

  • Reviewed: 5 December 2021

    9.0
    Would certainly book again in our next visit.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 9 nights

    Bed mattresses weren't comfortable.

    The property manager, Eman, was a great host and made our stay above expectations. Property was generally well kept, clean, and functional.

    Stayed in December 2021

  • Reviewed: 25 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Bathroom was from 1990s and not properly cleaned. Furniture was from 1980s and seems like second hand from somewhere.

    Location was great and very convenient.

    Stayed in November 2021

  • Reviewed: 19 November 2021

    7.0
    none
    • Business trip
    • People with friends
    • Three-Bedroom with Full Fountain and Burj View
    • Stayed 4 nights
    • Submitted via mobile

    needs refreshment

    locTion

    Stayed in October 2021

  • Reviewed: 13 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Studio with Partial Burj View
    • Stayed 4 nights
    • Submitted via mobile

    service

    location

    Stayed in November 2021

  • Reviewed: 7 November 2021

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Superior Studio with Partial Burj View
    • Stayed 3 nights

    NA

    location and Services Great hospitality by Mrs. Iman

    Stayed in November 2021

  • Reviewed: 22 October 2021

    9.0
    Managed 1 -bedroom apartments part of address dubai mall hotel building
    • Business trip
    • Couple
    • King Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Checkout time flexibility.

    Location and facilities. Check in rep Eman was extremely professional.

    Stayed in October 2021

  • Reviewed: 14 October 2021

    9.0
    Abdullah
    • Family with young children
    • King Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    the location was great & staff specially Iman was very kind and welcoming

    Stayed in October 2021

  • Reviewed: 11 October 2021

    9.0
    Ghazal’s Birthday
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    House keeping needs to be approved

    Location, and Apartment is fantastic, you can come and stay here again and again. Staff Eiman was very friendly and supportive.

    Stayed in October 2021

  • Reviewed: 1 October 2021

    7.0
    Excellent location and services from Westminster, dated apartment in need of makeover
    • Business trip
    • Couple
    • Superior Studio with Partial Burj View
    • Stayed 12 nights

    Westminster is an agency that rents out privately owned apartment in the Address Dubai Mall Hotel and Residences. The services from Westminster are excellent, but the apartments are dated and in need of a makeover. Our studio had undergone several very sloppy repairs and had mold on the ceiling in two places. Unfortunately, a makeover would be the responsibility of the individual owner and not of Westminster.

    Location

    Stayed in September 2021

  • Reviewed: 23 September 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Mrs Eiman was very friendly and helpful

    Stayed in September 2021

  • Reviewed: 30 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Service time

    View and proximity

    Stayed in June 2021

  • Reviewed: 23 August 2021

    9.0
    Access to Dubai Mall at affordable price
    • Leisure trip
    • Family with young children
    • Premier Studio with Partial Burj View
    • Stayed 4 nights
    • Submitted via mobile

    All Ok

    Access to Dubai Mall

    Stayed in August 2021

  • Reviewed: 22 July 2021

    7.0
    Good
    • Family with young children
    • Superior Studio with Partial Burj View
    • Stayed 2 nights
    • Submitted via mobile

    The smell of the bed sheet and towels was bad. The water flow in the toilet was weak. No valet parking available for the room.

    Near to dubai mall

    Stayed in July 2021

  • Reviewed: 29 June 2021

    8.0
    مكان رائع
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    الاسعار

    I would like to thank the Westminster Hotel for the hospitality, especially the employee, Iman, who has high morals and a beautiful reception. She is the best girl who did the duty of receiving and following up until I reached the hotel.

    Stayed in June 2021

  • Reviewed: 26 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Studio with Partial Burj View
    • Stayed 1 night
    • Submitted via mobile

    Nice and jennifer helpful receptionist, very quick in service

    Stayed in June 2021

  • Reviewed: 17 April 2021

    8.0
    Loved the experience.
    • Business trip
    • Solo traveller
    • Premier Studio with Partial Burj View
    • Stayed 7 nights
    • Submitted via mobile

    Business centre very poor. Clueless desk staff.

    Location, location, location..

    Stayed in April 2021

  • Reviewed: 10 April 2021

    8.0
    Lovely location, clean room and friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • King Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in March 2021

  • Reviewed: 10 April 2021

    9.0
    Was good experience
    • Leisure trip
    • Family with young children
    • Two Bedrooms Full Fountains and Burj View
    • Stayed 2 nights
    • Submitted via mobile

    Parking passes and directions should be clear.

    Location and direct access to the mall.

    Stayed in April 2021

  • Reviewed: 22 March 2021

    8.0
    Excellent hotel
    • Leisure trip
    • Couple
    • Premier Studio with Partial Burj View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2021

  • Reviewed: 18 March 2021

    9.0
    Excellent location with direct access to the mall and overlooking Burj Khalifa
    • Leisure trip
    • Solo traveller
    • Premier Studio with Partial Burj View
    • Stayed 1 night

    The apartment seemed to be a bit "tired", some renovation will might be due but it did not affect my stay. I truly enjoyed and will definitely return.

    The apartment is located in the Address Hotel with direct access to the Dubai Mall. It is an excellent location and was very convenient to get around and enter the mall. I could use the hotel facilities, just as pool and gym. I had a room overlooking the Burj Khalifa. Amazing city lights at night from the balcony Jennifer (the host) was very kind, texted me prior to my arrival and was always available and responded quickly to my questions via WhatsApp. I would definitely come back again.

    Stayed in March 2021

  • Reviewed: 28 January 2021

    9.0
    wonderful location
    • Leisure trip
    • Family with young children
    • Superior Studio with Partial Burj View
    • Stayed 5 nights

    Thanks to Osama, he really makes the stay wonderful by his continued assistance and the care he showed as a professional host. this is not my first time to choose this property and definitely I'll be back.

    Stayed in January 2021

  • Reviewed: 21 January 2020

    7.5
    Good
    • Leisure trip
    • Family with young children
    • Premier Studio with Partial Burj View
    • Stayed 2 nights
    • Submitted via mobile

    The room was not cleaned on my second day after numerous request, the customer service was very poor and not responsive to calls, it takes forever to answer you and would always say the address is independent of the Westminster; flimsy excuses if you ask me; need to get their customer service improved

    Location, the kitchenette and the environment

    Stayed in January 2020

  • Reviewed: 3 January 2020

    6.3
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Bedrooms Full Fountains and Burj View
    • Stayed 4 nights
    • Submitted via mobile

    uncoporaptive staff.u are in u own not like hotel at all.no response to u requests . will not be repeated

    location .parkiing facility

    Stayed in December 2019

  • Reviewed: 29 December 2019

    6.7
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No tea or coffee provided in the room. Drinking water wasn’t provided first day. No slippers. These things were mentioned as part of the room properties but were not provided.

    The location

    Stayed in December 2019

Showing 1 – 25

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