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  5. Reviews of Atlantis The Royal

Reviews of Atlantis The Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Crescent Road Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates

#42 of 618 hotels in Dubai

Guests' Choice

Review Score

Based on 2518 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 5, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room - Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    It was perfect

    Stayed in September 2025

  • Reviewed: September 5, 2025

    10
    Absolutely loved it
    • Leisure trip
    • Family with young children
    • Family Room - Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing

    The breakfast was out of this world with so much selection of food.

    Stayed in September 2025

  • Reviewed: September 3, 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted from a mobile device

    We had so nice time at the hotel. I will be back whit my family 🩷

    Stayed in September 2025

  • Reviewed: September 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sky view suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Simply the best

    Stayed in August 2025

  • Reviewed: September 3, 2025

    10
    10 out of 10
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good job!

    Stayed in August 2025

  • Reviewed: September 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Palmscape King Room
    • Stayed 1 night

    All Perfect

    Best Hotel of The World

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    It was the best experience. My kids loved their time there and they were super excited and that made me really happy
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Wifi

    It is the best hotel I have ever been to, ultra ultra ultra luxury

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    An amazing hotel
    • Leisure trip
    • Family with young children
    • Seascape King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bath towels in the room were thin. Would have been nice to have a bag/basket in the room that could be taken to the pool or water park. I felt the prices regarding food and beverages were crazy!

    The breakfast was amazing. The staff were very friendly & happy to assist. The rooms were spacious and were well thought out regarding the aesthetics etc. we were blown away when we first walked into our room! An amazing hotel with plenty to offer.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Overall we loved our stay & can’t wait to come back next year again
    • Leisure trip
    • Family with young children
    • Royal Club Queen Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night
    • Submitted from a mobile device

    When I requested for a delayed checkout bcoz of my toddlers nap time clashing with checkout the lady on the guest service phone line asked me to physically go to the receptionist and request the same. I don’t expect this from a hotel that’s supposed to spark luxury and comfort in every aspect.

    The attention to detail on service and caring for the comfort of the guests

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    The art of perfection.
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted from a mobile device

    The variety of the pools and kids attractions specially Aquaventure park many pools and restaurants to enjoy.

    Everything we had a memorable weekend. Nonstop activities and things to see and do.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Outstanding
    • Business trip
    • Solo traveler
    • Seascape King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Unable to take my 14 year old son to some restaurants later in evening.

    Exceptional quality and service. Great atmosphere and experiences on offer.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Seascape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted from a mobile device

    Long waiting time at check-in. And the room cards were not activated to operate the lift. We had to walk back and waited again. Thats a bit disappointed.

    The seaview room is very comfortable for a small family. Balcony is spacious, beds and pillows are so comfortable. Room slippers are soft and fluffy. Everything provided has luxurious touch pn it. Breakfast at Gastronomy is amazing as well. 18 live stations provide large varieties of choices. It is ppen from 7am to 12:00.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    10
    Exceptional
    • Business trip
    • Group
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night

    price

    Bed type and mattress , pillows , staff , facilities.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast menu is repeated

    Well maintained

    Stayed in August 2025

  • Reviewed: August 27, 2025

    10
    Loved every minute there, truly one of the best memories i’ve ever made. Highly recommend!
    • Leisure trip
    • Travelers with friends
    • Palmscape King Room UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted from a mobile device

    everything is PERFECT!! <3

    All the details about this hotel is fascinating, saw some of the negative reviews which kind of discouraged me but THEY WERE ALL JUST NOT TRUE!! THIS HOTEL IS WONDERFUL THE STAFF ARE ALL VERY FRIENDLY. Everyone greets you with a smile, the breakfast was perfect one of the best ones i’ve ever been to if not the best. The rooms are very clean, so many amenities are provided in the room. Room service is very quick. Very luxurious and beautiful with an exceptional view and terrace. The room is also spacious and nice, very modernized and up to date with the luxury standards. I DEFINITELY RECOMMEND YOU IGNORE ALL THOSE NEGATIVE COMMENTS AND GO GIVE IT A TRY CZ TRUST ME YOU WILL NOT BE DISAPPOINTED.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to pay a holding deposit of about 6k and was not specified on booking.com when I was making the booking. I think it’s only fair that for the hotel or booking.com to add the deposit to the booking details.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    Probably the best hotel that I have stayed at in Dubai
    • Leisure trip
    • Family with young children
    • Royal Club Queen Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night
    • Submitted from a mobile device

    Even though I booked my room with Premium champagne and complimentary drinks throughout the day, they didn't even offer me a glass of water.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room
    • Stayed 6 nights

    Paid for half board however for dinner there was only 5 restaurants to choose from & being vegetarian we were limited to what we can eat

    10/10 HOTEL

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Our stay at Atlantis The Royal was unforgettable – breathtaking hotel, world-class facilities, and a truly exceptional s
    • Leisure trip
    • Family with young children
    • Family Room - Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Our stay at Atlantis The Royal was simply out of this world – by far the best hotel experience we’ve ever had. The architecture, the luxury, the views… everything feels absolutely breathtaking. The rooms are stunning, spacious, and perfectly designed for comfort and elegance. But what truly made our stay exceptional was the service. Every staff member goes above and beyond, and we want to highlight Eva, who was absolutely outstanding. From the very first moment, she made us feel special, cared for, and always welcomed with a genuine smile. Her professionalism, warmth, and attention to detail transformed our holiday into something unforgettable. Eva is truly a gem and a perfect example of world-class hospitality. The restaurants are top-notch, each meal was a culinary journey, and the rooftop infinity pool is simply the most spectacular we’ve ever seen. Whether for families or couples, this resort delivers perfection on every level. We can’t wait to come back – and when we do, we sincerely hope to see Eva again! She made all the difference.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    It was perfect.
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is very luxurious and modern. Amazing staff, the fountains show, the area around the hotel, the beach area with the palms and various trees is amazing. I liked the pools.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    Great experience
    • Leisure trip
    • Couple
    • Royal Club King Palm View - Royal Club access with breakfast, all-day premium champagne & high-tea
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything felt luxurious. Service was great. Lots of places to explore.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Great experience
    • Leisure trip
    • Family with young children
    • Sky Pool Villa - Palm View
    • Stayed 5 nights
    • Submitted from a mobile device

    Not much to say really other then pricing can be a little steep and the room looked in a little need of tlc for the valuation it has. Other then that nothing else.

    The service of the team and butler made us feel really welcome. It was also nice to see that Gym can be accesses 24-7. Cleanliness and attention to detail was superb.

    Stayed in August 2025

  • Reviewed: August 22, 2025

    10
    Amazing !! Incredible !!
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was AMAZING

    The breakfast was amazing !! The best breakfast ive ever seen in my life. The best and most amazing way of makng everything so fresh and so organized at gastronomy!! Really highly recomend.

    Stayed in August 2025

Showing 1 - 25

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