The only big problem was with loud neighbours who got drunk and were screaming for 2 nights in a row in the room right next to ours at 2-3AM. The rooms have a possibility to be merged so the wall behind the bed was thin and loud noises from the other bedroom could be heard. However, reception staff was very helpful and would respond to our complaints immediately. Minor inconveniences: No microwave in kitchen. Dental kits and bath ropes have to be requested.

Very central location (about 5-7 minutes walking to the metro through the overhead bridge + bus station right outside the hotel). A supermarket and a couple cafes/restaurants nearby (less than 5 minutes walking distance). The room was spacious, clean, with a lot of sunlight and a small kitchen (fridge, sink, a small stove). Housekeeping team did a great job every day. The pool area was a little small yet very comfortable to swim with kids. The staff in all hotel parts was very helpful and nice. Special thanks to Supun who went out of his way to find us a baby stroller.

Stayed in March 2023

no bar in the hotel

location, room space

Stayed in March 2023

Property is superb,Staff is very Friendly,Food was Great.Thumbs up 👍

Stayed in February 2023

When we travelled the prices were high (in all Dubai hotels) so it we paid more than it usually costs.

Very good location and hotel itself is also very good. Friendly staff, spacy room.

Stayed in February 2023

Beautiful place, perfect location, close to the metro and downtown. You can walk to Dubai mall if you like walking or just take the metro. Friendly staff, beautiful pool on the rooftop.

Stayed in February 2023

3rd time visited, except late check out nothing else was added to returning customers

Location, staff

Stayed in February 2023

Nice relatively small hotel close to the metro, nice roof top pool. Big and clean rooms. Breakfast was good but really the same every day.

Stayed in November 2022

N/A

Excellent location and staff

Stayed in January 2023

I could not phone or video call on WhatsApp

Location

Stayed in January 2023

as above

it is at great location but the room furnitures are old and the bed and pillows are not comfortable. the TV is too small for the room size.

Stayed in December 2022

There is nothing much that can be written in this section. Maybe slightly better options for breakfast.

The staff were very helpful and courteous. They went out of their way many times to help the guests. The location was pretty good as well. It is very close to business bay metro station and cabs are readily available in case metro is not your cup of tea.

Stayed in December 2022

The wifi is very poor.

The location was very nice and the hotel facilities overall was nice. It also has a nice heated swimming pool.

Stayed in December 2022

The lack of a smart TV. My room was good however facing the highway has the noise factor which is not good for a light sleeper.

The staff Habib, Abdul, Kamal and Isa were awesome and very friendly and helpful.

Stayed in December 2022

if there was a microwave in the room would b very helpful

the location …cleanliness…

Stayed in December 2022

The breakfast fast is very limited and if one of the dishes is finished they didn’t refill it.

All the staff are amazing and the location is perfect.

Stayed in November 2022

The travel desk held by Myra travels at the reception is not good enough. Too pricey and did not give you much information.

Staff helpful, Buffet breakfast was good. Kudos to Elmer the lifeguard , he was a nice chap.

Stayed in November 2022

the studio I was given had a very bad stain on the carpet which was very noticeable on entering the room. Not a good sign for first impressions and reflects badly on the hotel.

location and friendly staff

Stayed in November 2022

Rooms were definitely dated; atleast mine was. Difficult to get a cab, unless you use the app.

Staff was friendly, breakfast was pretty decent.

Stayed in October 2022

We asked for a non smoking room upon arrival but during our two last days we got a heavy smoke smell coming to our room. Not sure where from but we let it go as we were leaving in two days.

I liked the friendly and helpful staff. Always ready to answer any question and provide useful and helpful information. I particularly enjoyed the spacious rooms equipped with a sink, fridge and a little stove. The kitchenette also had basic cutlery, cups and glasses. I also liked the fact that the hotel was very close to the Business Bay train station. The pool and staff were amazing.

Stayed in October 2022

Bad smell in corridor

Nice place

Stayed in October 2022

The room didn't have washing machine or microwave. The price of the room should have atleast include a microwave

The cleanliness and location

Stayed in September 2022

Location is good

Stayed in September 2022

The furniture and carpeting could use an update.

The staff is outstanding. The location is great, very close to a metro stop. When I needed a taxi, I sat inside in the AC and someone hailed a cab for me. Room huge. Fitness center adequate - could use some upgrading but it had everything you would need. The attendant always gave me towels and water and called me by name even though I never told him my name, only my room number. The rooms need some updating but they were clean and the cleaning staff did a good job. I always had plenty of toiletries and towels. They left coffee, tea, sugar every day. On days that I did not want cleaning, they called at night to ask if I needed anything. Amazing. I would run back.

Stayed in July 2022

property a little dated

service by the front desk - very attentive, seemed to genuinely care.

Stayed in August 2022