5 euro charge for replacement key card

Lovely clean hotel, friendly staff, great location and breakfast

Stayed in September 2025

Coming back each day out to an open room i.e door not locked after cleaning services. Minimal drying space as we didnt have balcony Having to ask for towels or toilet roll each day after being made up Staff very busy at times Air-conditioning didnt work one day needing reboot. Lift from first floor only

Mohammed on reception. ( if it wasn't for him then the rating would be much less - he went above and beyond) Swimming pool area nice Room was snug but adequate Being far enough from town that noise was to a minimum

Stayed in August 2025

Breakfast could have been better

Great location, friendly staff. Clean rooms.

Stayed in July 2025

The area around the pool could of been keep cleaner lots of leaves which could of been swept also not much sun could do with some umbrellas instead of canopy

Location good , breakfast good and the man replenished the food none stop nothing to much trouble he is an asset to the hotel

Stayed in June 2025

I would also like to note a few negative points: the photos on booking.com may not always correspond to the actual appearance of the rooms. When we booked the hotel, we hoped to get what we saw in the photo. A nice, spacious room with a glass balcony and a nice view of the city, but in the end we got an "old-style" room, which was smaller, untidy, without a nice view and a glass balcony. The positive thing was that the people at the reception were ready to move us to another room. Unfortunately, the TV has only satellite channels, you will not find here access to netflix or a browser as indicated on booking.com. You can also hear quarrels in the kitchen or between the staff, which is very upsetting, because "conversations with the staff" in high tones should not take place in front of guests.

Staying at this hotel has left more positive reviews than negative ones. Positive: here, in case of problems or comments, the staff and competent people at the reception will always help you. For example, despite the fact that the hotel does not have an "airport transfer" option, the staff organized a spacious, air-conditioned transfer for our group from Tirana Airport with a good mood and a driver, which did not cost as much as it did with other carriers. The staff will always be happy to help you with any question. You have a good opportunity to swim in the pool in the shade. The nearest beach is a 5-minute walk away. Good breakfast, although there is not enough tea, cheese, different sausages and more choice. The rooms are cleaned well and kept clean, despite the fact that some things in this hotel should be fixed: air conditioning, which makes noise when turned on, a toilet that is old and not very good, and a few other little things that are outdated and spoil the impression of being in the room.

Stayed in June 2025

Sausages

Everything was just like it should be. Helpful and kind staff. Clean and comfortable room with a beautiful view, balcony. Cleaned everyday. Swimming pool was spacious, nice sun beds and service - greetings to the bar tender, he was very kind! Breakfast was big, something for everybody, I would change the sausages but that's all;) lot of local delicious fruits

Stayed in September 2024

The base of the bed was larger than mattress and it was very tight on the window side.

Great location. Staff friendly. The owner was very helpful with restaurant recommendations.

Stayed in September 2024

We had a bit of confusion regarding payment, however this was resolved soon after check in.

Great location close to the beaches and shops, comfortable room and great balcony. Good breakfast, would stay here again

Stayed in September 2024

Comfort della stanza, tv smart, Wi-Fi efficiente, piscina

Stayed in August 2024

Breakfast was a little limited but was ok. The pool area is nice but a bit noisy.

Bright and spacious bedroom and bathroom with two balconies. The bed was comfortable and the room was clean. Location is good - not too far to walk to town or the beach but nice and quiet away from the bars/beach clubs

Stayed in July 2024

Lovely staff. Great little hotel

Stayed in July 2024

- The breakfast is very decent, and every day is exactly the same. For a four-star hotel, one would expect at least some effort to deliver new types of cheese/ham, different vegetables or different sweets. Also the coffee served during the breakfast is pretty bad and if you want a better one from coffee mechanine, you have to pay for it at the bar. For a hotel of this level, one would expect a simple coffee machine. Lastly, hot water is missing - you have to wait for the barell to boil and then you can have a tea, which is doable, but a bit odd. - Despite the hotel is relatively new, there is no noise cancelling. You hear in the room everything and even through the earplugs. We had very loudly neighbours, who came every night at 1:30 am and made a lot of noice, you hear people talking at the corridor, elevator, neighbouring rooms, everything. During our stay, several nights we could not sleep well. - The beds are very low placed, so they were not really comfrotable, but this was our experience, others might like those well. - The sign says hotel has 24/7 reception available, but this is not true. No problem about that, but it should be corrected in the description. - Originally, we should be having a different room with more windows, but our final room was also OK. - Overall, if this would be a hotel with fewer stars, this would be perfect, but for the given number of the stars, one would simply expect much more for the paid price.

- Very friendly receptionists, waiters and cleaning ladies. When we needed something, they did their best to help us, especially when we neded to help with the parking, early take-away breakfast and problems with internet connection. - The hotel is relatively new, so all looks very nice, yet, some improvements would be highly beneficial (see below). - The location is great, because it is not too far from the beaches and not too close to the loud music and fireworks of the city centre. - Hotel took seriously our allergy problems, and all was arranged as agreed.

Stayed in July 2024

The ac is not that strong.

Wonderful hotel. Walking distance from the beach and on the quiet side of the town. Recommended.

Stayed in July 2024

Aircon didn't go below 24 celsius

Staff and pool

Stayed in September 2023

A little boring breakfast, but not so bad overall. Tiny compact rooms on the lower floors.

Great suites on the top floor. Friendly staff, able to resolve issues, if any. Good location, close to numerous restaurants and bars, 7-10 minutes walk to the beach. Also, the staff helps you with the car park.

Stayed in September 2023

Small room but Nice bar and very friendly staff. The location is very good

Stayed in September 2023

Our room was 402. The view from the room was stunning. We liked the walking in shower. Unfortunately I had to report our toilet after two days as it was really giving us a nightmare. First of all, the lid won’t stay up. The flushes are so strong they sprinkle water on the toilet seat. The flush is so powerful that even the lid is down the water comes out of the toilet to the floor. Gross and unhygienic. Apparently it’s been a problem with every room. I hope they can sort this out. The maid cleans the room OK but failed to give us clean cups and left clearly used two glasses ( I made sure they would notice on the second day by putting an empty snack bag..) Also I found the bed making was strange. They leave the top sheet on the bottom of the bed folded. Every night I had to make our bed.. maybe this is Albanian customs?

The hotel was clean, all the staff were friendly and we had a great time in general. The swimming pool was lovely. The food and drink were reasonably priced and fair.

Stayed in August 2023

Expensive for this kind of hotel.

Swimmingpool

Stayed in August 2023

The staff was very friendly, professional and helpful.

Stayed in August 2023

Na

Stunning property and so close to the beach! The staff are so friendly and helpful. I would highly recommend this hotel.

Stayed in August 2023

בסדר גמור

Stayed in July 2023

The breakfast could be improved, specially the coffee. It was a shame the restaurant was not working so we were not able to try it. The music on the swimming pool sometimes was too loud but I guess that is a thing in Ksamil.

The bedroom was clean and cozy with very good AC. The swimming pool is a nice addition and pleasent most of the times. I had to work a couple of days during my stay and the internet was very good for video calls and remote work. The staff is very friendly and helpful. It has very good restaurants close by and the beach it's just a few minutes walk.

Stayed in July 2023

Cleaning could improve. We stayed 3 nights and not once did we get new glasses even though they were clearly dirty. Only one keycard so charging phone etc was only possible while inside the room. Air condition was set on 24c (which felt a bit warm in the summer heat) not able to lower.

Awesome pool area. Nice room. Good food and drinks, good price. Walking distance everywhere. Breakfast good and helpful staff.

Stayed in July 2023

Great staff and hotel manager. They kept the hotel very clean. The room and the view from the balcony over the city where nice. The beds where very comfortable. Breakfast was good, especially the pancakes.

Stayed in June 2023

Very bad crew! Very rude!! Not a 4 stars hotel! maximum 3! Hotel far from the beach and up the hill! many stairs to enter the hotel! We were locked out the room at midnight and there was no body to help us! stayed out the room till almost 4 in the morning when alarm went off because of fire or smoke, while families ran out of their room! In the morning at 10 o'clock at breakfast crew came to scream at us to evacuate our room! I've attached fotos i took out from videos i shot(couldn't attached the videos), of crew member screaming on us on the morning, as well of the alarm that went of at 4 o'clock in the morning while families ran down the stairs! The many stairs to climb up to enter the hotel. And me calling 1 o'clock in the morning to the hotel you can see my telephone number while the hotels phone rings and nobody answer.! It was a nightmare hotel! We demand compensation! 2 rooms, 3 nights!

Very bad! Crew was very bad! No one in the reception after midnight! Even emergency, no one in the lobby or answear the phone that i called. Screaming on us at breakfast that it is 10 o'clock in the morning and we have to leave the room!!

Stayed in August 2025