Reviews of Armenian Royal Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Silikian New Hwy, In the crossline of 10th and 4th street, 17/1, 0029 Yerevan, Armenia
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Reviewed: September 30, 2023 · Stayed in September 2023
Verified review1.It was a lie to say 5 miles from there I Yerevan city. 2. The restaurant was have operating no lunch at the restaurant. No dinner at the restaurant. No bar at the restaurant was open.. 3.  They didn’t have basic set up at the room no Kleenex no proper boiling water. They didn’t provide water every day and they didn’t clean every day and I always have to remind them to clean and the whole hotel need better staff friendlier staff and better service I don’t think his problem is the employee. The problem is the management.
1. They had a beautiful backyard. 2. Nice swimming pool, but empty. 3.  Building is nice but I said the service is terrible and the management need to be changed and put somebody more professional to take care of the place. 4. I’d like to at least half of my money being paid back to me and I think it’s a Booking.com is responsible they need to check see what kind of service fully is operational not they need to check back-and-forth and I demand for my refund. Please let me know.
Dear guest, we are responding to your complaint so that everyone can see and know what you have done. Despite the fact that we helped you to find and return your mobile phone that you forgot in the taxi, you come and blackmail us that if we don't give you the room for free you will rate us low and write a bad review. Your friend who we gave the room at a discounted price also threatened us to refund him for one day or he will spread bad news about our hotel. But it's your choice. and we have no reason to fear anything. We have all the videos of everything you told us. Dear Booking.com, please take into account such incidents and consider the fact that such people work specifically to tarnish hotel ratings and reputation. We ask that you demand sufficient evidence from those who write such comments to discredit our reputation publicly. We hope you'll be fine and delete that rating. Thank you, best regards, hotel staff.
Dear guest, we are responding to your complaint so that everyone can see and know what you have done. Despite the fact that we helped you to find and return your mobile phone that you forgot in the taxi, you come and blackmail us that if we… Show more
Reviewed: September 13, 2023 · Stayed in September 2023
Verified reviewReviewed: July 30, 2023 · Stayed in July 2023
Verified reviewIts big room though the facility looks old.
The electricity its worse than i thought because it keeps on blinking. On my first stay by 0813H in the morning electricity got shut down for about 45 minutes. Id wake up easily because theres no aircon. Wifi not working as well, its low signal cant talk to my family at far via internet. So im trying to go to reception and have good connection there. I thought im in the movie like haunted in connecticut because it was so scary. I was scam because the picture is not the reality. Theres no Swimming pool and fitness gym they have but you need to get the key to the reception.
Reviewed: July 18, 2023 · Stayed in June 2023
Verified reviewReviewed: February 16, 2023 · Stayed in February 2023
Verified reviewEverything
Reviewed: November 30, 2022 · Stayed in November 2022
Verified reviewReviewed: November 6, 2022 · Stayed in October 2022
Verified reviewThe staff. The facilities and it's beautiful hotel
A little too far but we drive a car so it's ok.
Reviewed: October 30, 2022 · Stayed in October 2022
Verified reviewConvenient room, good shower, friendly personnel
Unstable and weak Wi-Fi, no options for food nearby
Reviewed: October 16, 2022 · Stayed in October 2022
Verified reviewStaff was helpful , i will stop here again.
Reviewed: October 16, 2022 · Stayed in October 2022
Verified reviewReviewed: October 15, 2022 · Stayed in September 2022
Verified reviewReviewed: October 12, 2022 · Stayed in October 2022
Verified reviewlobby
Everything inside the room, washroom
Reviewed: October 3, 2022 · Stayed in October 2022
Verified reviewVery beautiful hotel, nice terrace, friendly staff, good breakfast, safe parking area.
We hadn't got hot water in the shower at the evening, but on morning everything was fine.
Reviewed: September 25, 2022 · Stayed in September 2022
Verified reviewexcellent
Reviewed: September 15, 2022 · Stayed in September 2022
Verified review