Reviews of Casanova Inn - Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Hovsepian Street,63, 3906 Dilijan, Armenia

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Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 5, 2025 · Stayed in July 2025
Verified reviewReviewed: September 2, 2025 · Stayed in September 2025
Verified reviewEverything is amazing, the owner is so helpful he gave us an upgraded room, also provided everything we asked for. The room is huge, with kitchen extra bed and so many sofas in the separate kitchen. Also they have a baby bed and shower things (if you have a baby) The restaurant food is the best in all Armenia(try their home-made wine), super yummy and clean with Jazz music with the best view ever ! There are so many places and sitting areas in the hotel we literally spent half a day there because it's super comfortable and beautiful! All the people working are so professional and helpful !
The only thing that I hated was the weird smell in the bathroom, if they can fix it, it will be a 10/10 . Unfortunately it's like this. Hoping they can work on it so I can come again !
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewWe were six people and booked three double rooms at this beautiful hotel to spend a night in the stunning town of Dilijan. The rooms were spacious and very clean, and there are plenty of cozy areas both inside and outside the hotel where you can relax. All I can say is that if you’re looking to breathe in the fresh air of a majestic mountain, walk through a lovely little garden, and feel the warmth of being at home, don’t hesitate to book this hotel. Enjoy the delicious breakfast and let the kindness of the management and staff bring a smile to your face. Wishing you a wonderful stay in advance!
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewa small boutique hotel in the lush Dilijan with an amazing view of the mountain. Quiet location, the view from the balconies, room and restaurant is amazing. Very good breakfast helpful staff Overall enjoyed our stay. We will go again
no TV, tea coffee making machine or A/C in the room.
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewNice property with excellence view, staff was very friendly.
Restaurant’s menu was overpriced.
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe place is very quiet with pastoral views, perfect for getting out of the city noises and calming down. The rooms are clean so is the bathrooms. It’s a bit old vibe but we actually loved it. The restaurant is pretty good, we had there breakfasts and suppers and were satisfied by both.
It’s located pretty far from the center so you always have to take a taxi to get anywhere.
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewIt’s nature and the reviews and weather and the vibe of the property
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewStaff was very friendly. Room was clean and comfy. Breakfast also was very delicious.
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewReviewed: July 20, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewThe stuff
Dear Hayk Thanks for review, hope to see you soon. Kind regards, Hovhannes Aghajanyan.
Reviewed: June 27, 2025 · Stayed in June 2025
Verified reviewIncredible layout and landscaping overlooking the valley. Just wonderful 👍
Rooms a bit small and tight but modern and clean
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewThe views from the rooms and restaurant were lovely. The rooms are big and comfortable. They offered us parking inside for the car. The food was lovely. Fresh and tasty. We had breakfast and dinner.
The bathrooms need a bit of maintenance. Our shower was leaking all over. Make sure to ask for the wine prices if you order wine as they are above the prices in other hotels that we visited.
Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewThis hotel is truly a treasure! Beautiful with the most amazing views of the mountains! Quiet and outside of town, which we loved! The owner and the staff were amazing and the food really made with love! Breakfast was sooo good! Thank you so much for our stay!! You made it great!
Nothing at all!!
Reviewed: May 4, 2025 · Stayed in April 2025
Verified reviewBeautiful views from the window and the terrace. Delicious breakfast. The hotel is located in the older part of Dilijan. There is a grocery store nearby.
Breakfast is served from 9 AM, which might be a little late for those who prefer an early start to the day.
Reviewed: April 29, 2025 · Stayed in April 2025
Verified reviewThe calm and beautiful surroundings, view from the room and its balcony. Kind staff. They offered us a bigger room. Breakfast was very nice and the restaurant is nice. The bed was cozy. It was nice stay though.
It was a bit cold, and the heating wasn't' t sufficient for that time of the year. The same in the restaurant was a bit cold as well.
Dear Alexander, Thank you for taking the time to share your feedback with us. We appreciate your visit and value your insights. We want to assure you that the heating in our rooms can be easily adjusted to meet our guests' comfort levels. If you ever feel cold or hot during your stay, please don't hesitate to let us know, and we will gladly make the necessary adjustments. We strive to maintain a comfortable environment for all our guests, and we appreciate your understanding that the temperature is typically set to our standard setting when no specific requests are made. We hope to welcome you back soon! Warm regards, Hovhannes Aghajanyan, Casanova Inn.
Dear Alexander, Thank you for taking the time to share your feedback with us. We appreciate your visit and value your insights. We want to assure you that the heating in our rooms can be easily adjusted to meet our guests' comfort level… Show more
Reviewed: March 31, 2025 · Stayed in March 2025
Verified reviewPerfect experience , hospitality, location ,view & food
Reviewed: March 6, 2025 · Stayed in March 2025
Verified reviewWe loved everything about the stay. Amazing staff, we could just send them a message and they would arrive and fulfill our needs. The views from our room were breathtaking, I think it can compare to or even better than Switzerland. Also, there is a working fireplace and we ordered and bottle of wine from a wonderful lady by the name of Erica, the evening was magical. Got to add about breakfast, it was tasty with huge variety, full of local specialties.
Nothing
Reviewed: January 13, 2025 · Stayed in October 2024
Verified reviewReviewed: December 19, 2024 · Stayed in December 2024
Verified reviewReviewed: December 2, 2024 · Stayed in December 2024
Verified reviewReviewed: October 30, 2024 · Stayed in October 2024
Verified reviewThis little hotel is just the type of place we like to support. It is quirky, clean, comfortable, affordable, the food is really delicious, and the staff are very friendly and helpful. It is also slightly outside of town in a quiet area, and we visited towards the end of the season, so the hotel was nice and peaceful.
The bed in our Jnr Suite was comfortable but very squeaky 🙈 This is not really a negative comment, but might be useful to guests planning your visit in the near future - there are some renovations going on, so if you are looking for silence, that’s not going to happen… but it is really lovely to see the hotel getting a facelift… good luck!
Hello Charlie, Thank you for your feedback. It's so nice to hear you liked our hotel. And yes, we are currently updating some things like the interiors, and adding a restaurant in our premise. We hope that you will come back to see the upgrades we made to the space, which is scheduled to be completed by the end of November 2024.
Hello Charlie, Thank you for your feedback. It's so nice to hear you liked our hotel. And yes, we are currently updating some things like the interiors, and adding a restaurant in our premise. We hope that you will come back to see the upg… Show more
Reviewed: October 24, 2024 · Stayed in October 2024
Verified reviewThe place is pretty and the price is ok, but they charged us the equivalent of one extra night for a round of laundry (30€), claiming they were already giving us a discount, and that really felt like a scam
Hello, thank you for your feedback. We hope you enjoyed your stay with us. We have followed up with our staff and the 3rd party laundry team, and learned that you handed in two bags of clothes to be washed and dried. They have also confirmed that a price list was provided to you, and you were informed that the total would actually be €60 for the amount and type of clothes you had. We were able to get a 50% discount for you, as our guest, and you were informed in advance that the cost would be €30, which you accepted. We do our best to provide our guests with good quality and professional services, and pride ourselves in having competitive rates to other similar hospitality businesses in the region.
Hello, thank you for your feedback. We hope you enjoyed your stay with us. We have followed up with our staff and the 3rd party laundry team, and learned that you handed in two bags of clothes to be washed and dried. They have also confirm… Show more
Reviewed: October 22, 2024 · Stayed in October 2024
Verified reviewThe hotel has lots of character. Prompt answers to my advanced questions by the owner. Staff always available and willing to help you on site (though little English is spoken). New room I got whose bed was super comfortable. Great views over the mountains from the central hall. Last but not least: plentiful and very good selection of items for the breakfast (starting at 9 AM).
Proper heating in the room would be welcome in the near future (I got a small manual heater). Almost necessary to take a taxi to/from city centre or be prepared for a 40-min walk.
Hello Justin, Thank you for your positive feedback. It was an absolute pleasure to have you as a guest. We are currently working on some interior renovations, which include HVAC updates. We hope to see you soon!