Reviews of Diligence Hotel & restaurant This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Surroundings of nature and mountains

Its okay

Rooms were very big. Quite outdated furniture but does the job. Family room has 3 beds plus extra bedroom which was very good.. Beds were comfy and clean.

No ac, no fan It was hot they should provide standing fans Breakfast was basic.

The room is big. Playing area for child inside the hotel.

The bathroom was very bad, not clean, the fan wasn't working and absorbed the smoking smell from the others room. The shower area was very bad and old. All the furniture was old and had some smell. The mattress is also not comfortable. The outside childs playing area hasn't lights at night. This hotel is great as a building but needs renovation for many things.

Nice location, good breakfasts, the room was large and sunny. Definitely value for the money.

A little bit of renovation would make things better, yet I guess it would make the stay pricier.

Family friendly with lots of facilities for children, directly by the riverside, and the room was huge

A bit far from the shops if you want to buy anything, especially since they don’t serve or sell anything after the breakfast

The bathroom warm water was warm all the time. There was no waiting for it. The breakfast was good and ample and the Armenian coffee was good. There was plenty of parking space and we liked the stream running at the edge of the hotel's grounds.

The staff member who received us did not have very good English and did not try very hard to communicate effectively. Although the hotel is someway out of town and shops and restaurants are best reached by car or taxi, the outside gate was locked shortly after we arrived, so we were locked in. We found this a bit strange. We protested and the gate was opened, but the experience was a little unnerving.

Breakfast was so poor and quantities are not refilled

overall good quality, okay room, it was clean, friendly staff, good breakfast

Thin wall, bad soundproof, so at times it was pretty loud, but bearable Location not very comfortable

The location is a bit remote but it's ok if you have a car. The room was not very clean and the bathroom is small and without windows. The towels were also not very clean. The staff are friendly but do not speak English well and, in general, they did not give us advice on how to best experience Dilijan and Lake Sevan. Decent breakfast

Good position and spacious parking in the big garden.

Rooms are in need of refurbishment, especially bathrooms where better cleaning would be welcome.

location and hotel

breakfast is good but need to improve it for indians