Toilet didn't flush very well just kinda filled up with water.

Breakfast was good, staff were nice and helpful.

Stayed in April 2024

The staffs are friendly and helpful. The location is very good close to city center. The breakfast food is okay.

Stayed in March 2024

Our group had an amazing experience during our stay at UP Americas Plaza. From the start, the staff welcomed us warmly and made sure we had everything we needed. The facilities were clean, cozy, and well-maintained, providing a comfortable atmosphere for our group. The staff were incredibly friendly and accommodating, going above and beyond to ensure our stay was enjoyable. While we had a great time overall, we did notice that sometimes the staff took a bit longer to respond to our requests. However, this was a minor issue and didn't affect our overall experience significantly. Overall, our group had a fantastic time at UP Americas Plaza and would highly recommend it to others. We'd rate our experience a solid 9 out of 10.

Stayed in February 2024

Noise from street. Bathroom not very clean. Beds very soft. Only one pillow. They charged my card the day before arrival, and because it was a Prex Ar card they added on the VAT. As a foreign person who does not reside in Argentina they should not have charged me VAT. I had included my Uruguayan credit card on Booking for the charge as well. They offered to reimburse my Prex card and charge my Uruguayan card instead but I did not want the Ars Pesos as I was returning to Uruguay the next day.

Good value for a short overnight stay in Buenos Aires. Large rooms, good breakfast with lots of options.

Stayed in March 2024

All good

Great rooms

Stayed in March 2024

Only the bathroom, when we take shower, all the bathroom zone got wet cause the hotel has a halfpart showerbox

Breakfast, cleaning service and location is the most diferencial!

Stayed in March 2024

need renovation

location, staff & room (bed) very comfortable

Stayed in March 2024

Value for money Location is good, walking distance to the places of interest Room is spacious, clean, Bathroom is of good size. Bed is comfortable.

Stayed in January 2024

We stayed few times in this hotel. Last room they gave to us was a bit old and beds smaller that usual - room 905. Hair dresser was not working in that room. Water is leaking from the shower in some of the rooms, not all of them. Breakfast 7700 pesos, a bit expensive but very good views and bufet. There isn't enough light in the centre of the room. It is not the best location if you are going to go out during the night and come back to hotel late and walking.

Location is close to the city centre but sadly there is plenty of homeless people in the street nearby. Hotel has 24 hours reception - check in could be done at any time, very helpful Rooms and bathroom are big and spacious Very clean

Stayed in February 2024

Constant problems with the room key not being able to open the door, had to change room the first night because the door was defective. The walls and floor were damaged/ looked used. Lack of isolation of windows and doors.

The spacious rooms and friendly, helpful staff, nice simple decorative style and great location in a safe area

Stayed in February 2024

We were told it was not possible to store the luggage for a few days (since we went on a small trip and then back), but there was a storage place nearby.

Comfortable rooms, standard breakfast. Near to metro station, easy to get anywhere quickly.

Stayed in January 2024

I felt the room could have used some sound proofing. You could hear the elevator every time it stopped on the floor.

I loved the location, a block and 1/2 from the Plaza del Congreso, and the neighborhood, with a variety of eating places around every corner.

Stayed in December 2023

This is clearly not the hotel's fault, but with the parallel currency exchange rates the prices on Booking do not reflect the real value of the room. It should be said, however, that the hotel offered the possibility to pay cash at a more convenient exchange rate. The hotel is generally ok, but slightly run down. The shower is leaking and I always ended up with water on the bathroom floor.

The hotel is very well located at the center of Buenos Aires. Room was sufficiently spacious and clean. The breakfast was ok, but more fruit and a bigger choice of eggs would have been nice (they only prepared scrambled eggs). Staff was friendly and forthcoming. They gave me an early check-in and prepared a breakfast to go on the day of departure, since I had to leave early in the morning.

Stayed in November 2023

It wasn't as clean as I would wanted to and the location was kind of dangerous

The breakfast was really good and in a beautiful place

Stayed in November 2023

The lift was for guest and employes.

Location, value for money, breakfast

Stayed in November 2023

The breakfast lounge is not accessible and the elevators didn’t work very well. The corridors walls were dirty and old without maintenance.

Nice staff and good breakfast.

Stayed in October 2023

No phone to comunicate with reception. Next room comunicated to mine with a single door and in the evenings I could hear everything from next door throught the door. No option of get food in the hotel. The rooms need some updating. Shawer wasnt always hot

Room spacious, bed comfortable and big tv

Stayed in September 2023

Pillows must be replaced

Large room and excellent location, near Congreso and Av Corrientes

Stayed in August 2023

It is desirable that the towels were fresher and cleaner.

The very big room and the comfortable bed. Very professional and polite staff.

Stayed in August 2023

I am very sorry to write something which pulls down the Hotel because the people working there are doing their best. Anyway, the building and the room used needs a renovation. Especially, the bathroom was very small with no window and no ventilator. Most of the parts in the bathroom were broken or missing. When I arrived in the room some parts were badly damaged but the staff helped me to have a new and clean chair.

I appreciated very much the people working there, especially at the reception desk. They have been very helpful and kind. In particular David and especially Marco they both tried to do as much as possible to satisfy any kind of request. The cleaning of the room was good and the lady doing this job was very kind. They changed everyday bed sheets also if not required. The room was very large and the bed and pillows were comfortable. The position is central near subway line A.

Stayed in August 2023

Muy bien. Buena relación calidad precio

Stayed in July 2023

good equipped room, spacious, fresh air throughout windows. good location.

the staff are friendly and helpful, especially who name is Micheal. I have something going on. He did work for beyond of his duty. I have to give big thanks to him, the whole journey was really good.

Stayed in June 2023

breakfast, it would be better for me if they have options such as scrambled eggs, bacon, sauces, etc.

the people were very friendly and helpful.

Stayed in May 2023

Internet connection was awful. It was disconnected in every 5 minutes except the first day I stayed. I suffered 4 days

Location was close to all squares of the city. All staff members were very helpful.

Stayed in April 2023