little things like the price of coffee, tea, and wine at the spa are disproportionately high.

The views from the pool were unbelievable, the pictures really don’t do it justice! The food and staff were also amazing.

Stayed in April 2024

I thought the restaurant could have been more cozy and original. The design felt a little average.

The location, the views, the bar, the spa. The Staff were amazing!!!

Stayed in April 2024

The spa amenities and the room were beautiful

Stayed in March 2024

Check-in seems to be strictly at 3pm. My sister tried to use the spa but she didnt have slides with her. Wish that they had some slippers so guests could use spa before check-in.

Beautiful hotel looking over Ushuaia. We wanted a spacious and nice place to stay once we got off our Antartica cruise and Arakur delivered. Breakfast was amazing, and the spa was the best place to relax and unwind. Room was spacious and clean. It is great that they allow access to the spa and showers after you check out. We had an afternoon flight so we took advantage.

Stayed in March 2024

Staff 10+ - View 10+

Stayed in March 2024

The building had some rough edges on some of the entrances and the outdoor hot tub area. Probably due to the changing climate or lack of qualified maintenance technicians for the high end glass doors and pool equipment.

The site, perched on the side of a mountain provided a view of a glacier up the canyon and a terrific overwatch of the city and canal. Incredible spa, food, and facilities made for a nice visit.

Stayed in February 2024

The location is far from town, but it is easy to get a car to take you in. There was also a shuttle at various times.

Amazing view from our room and the common areas! Comfortable and clean room. Great bathroom with robes, double sink, soaking tub and separate shower. Good breakfast. We loved sitting in the bar/lounge and having dinner or a snack and drinks. There were beautiful hiking trails right out the hotel! The staff organized a car for us to take us where we needed to go, and he was awesome.

Stayed in February 2024

No coffee machine or tea in the bedroom for a 5 stars hotel, it is not normal. Also, service at the bar should be improved

The pools and the view

Stayed in February 2024

Nothing

Excellent staff. Very comfortable room. Shuttle to town.

Stayed in January 2024

Amazing view and Restaurant with excellent food

Stayed in January 2024

We knew this going in, but, the hotel outside of town and not accessible by foot

The views from the hotel and especially the outdoor pool are out of this world. Our kids really enjoyed the hiking trails around the hotel. We only did two of the shorter circuits

Stayed in December 2023

The property was amazing. My stay was let down by poor quality food. I found the meals to be bland and uninteresting. The coffee and tea were truly dreadful.

I really liked the indoor/outdoor pools, the walking tracks around the property, the gym, the views.

Stayed in December 2023

The hotel is not in the city centre, but that is clear from the map. And they have free shuttles! And the location creates a very nice view, so not a disadvantage at all!

We really enjoyed our stay! Nice staff, large rooms with the view! The food was delicious - super breakfast with lots of choice, restaurant with buffet or cart for dinner - we tried them both and never were disappointed. But the most amazing thing was a pool area! Large clean pools, not so much people, a bar with drinks and snacks, and of course the terrace with pool and hot tubes! Would like to stay there forever :)

Stayed in November 2023

Controlling the temperature in the rooms was quite difficult and did not work well.

The pools with the view over the whole city were amazing! Amazing!!

Stayed in November 2023

Beautiful hotel with stunning views. Rooms, food and staff were great. Treatments at spa also fab. Loved everything about this place!

Stayed in November 2023

Rooms needed more airflow as became quite hot on warmer days (12-24 degree Celsius days) our room was regularly between 23-25 degrees which was uncomfortable over night when we had to close the windows/blinds to sleep. We had an issue with our airflow not working at all however the staff promptly assisted with fixing the system. The toilet had a sewerage smell coming from it and the water from the tap was brown on our last morning.

Staff very friendly, beautiful facilities, breakfast was good, shuttle service was great and regular.

Stayed in November 2023

Parts of the spa area are looking a little shabby - tiles missing etc. Could use a bit of a spruce up!

Beautifully located hotel high on a hill outside Ushuaia. There is a shuttle bus taking guests into town if they want to leave! Very comfy and well equipped rooms. The spa is beautiful with outdoor jacuzzi's and infinity pool overlooking the town below - especially lovely view at night. There is also an indoor pool and jacuzzi's as well as gym and games room. The breakfast is exceptional as was dinner. Highly recommend! There are a number of walking trails from the hotel which are very well marked with great views.

Stayed in November 2023

Great hotel with excellent facilities! Loved the infinity pool and jacuzzis in the spa. Our room had the most gorgeous view over the Beagle channel. Staff were great. The hotel puts on an hourly free shuttle into town and taxis are affordable so it’s easy to get around.

Stayed in November 2023

Expensive. Too big. Looks haunted. Needs landscaping done.

Best hotel in Ushuaia

Stayed in November 2023

It was a little confusing to find the spa and the pool area.

The place was incredible, but for me, the best part was the food. My dinner in the main restaurant with the hake was the best meal of my three week trip, and I'm not even a huge fan of fish. The lunch buffet exceeded my expectations. I tried mate one morning, and the woman explained how it's traditionally enjoyed. Such a fantastic place. When I'm in Ushuaia again, I will stay there if I can!

Stayed in October 2023

staff so nice！and everthinng perfect！

Stayed in September 2023

I must say, the hotel is quite charming and pleasant. However, it does seem to have an all-inclusive resort vibe, which is not exactly what I was looking for. I was hoping for a more exclusive and secluded retreat. Nonetheless, the hotel does have its own unique charm that I can appreciate.

Stayed in July 2023

The room service food was terrible considering the price, the bath water ran yellow which wasn't very appealing. To which the maintenance man said it was maybe because the room hadn't been used in a while and that it had been under construction. We have stayed in top hotels around the world we just felt something here was missing.

The views from the hotel are amazing. The pools were a nice area to relax in, outdoor ones could be a little warmer. Breakfast options were plentiful and really tasty. The standout was the buffet dinner had in the restaurant. Gustavo's BBQ skills are world class he was a real pleasure to meet!!

Stayed in June 2023

- The rooms could be more isolated, we coudl hear other rooms noises a little bit - The pools got a liitle of a strange smell and color in one day that there were more people, so I think it's necessary to clean more in days like that - The hotel should forbid that people just leave towels on the sunbeds and never come back. Most days all the sunbeds were taken but that persons were not even there ( unfortunately people should be respectfull but they aren't) - Also not fault of the hotel, but people speaking so loud on the pool area, as that were a party... total lack of respect

What an amazing experience in Arakur. They overcome the expectations. - The hotel structure is amazing! Beautifil, well decorated and really high level - The employees are kind and have a right attitude - The room is beautiful, clean, with automation and very confortable - The breakfast is amazing and so diversified, good period too(until 11:00) - The pools and fun spaces are very nice - We did the massages and they were amazing, super recommend - Restaurant Cravia is nice,a little bit expensive for what delivers, but it was nice anyway - Lobby bar is super nice, and the whole lobby area is great - The free transport to and from the city all day long is great! I would only reccomend 1 more trip in the end of the night, lit 01:00 the last bus from the town it would be great.

Stayed in June 2023