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Reviews of Sofitel Buenos Aires 5 stars

Arroyo 841-849, Retiro, C1007AAB Buenos Aires, Argentina

#70 of 440 hotels in Buenos Aires

Guests' Choice

Review score

Based on 67 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8

  • Free WiFi

    8.4

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Showing 1 - 16

  • Reviewed: 27 October 2017

    8.3
    The staff make this property excellent
    • Business trip
    • Couple
    • Luxury Room with City View
    • Stayed 6 nights

    Difficult to get a taxi without notice but not so bad if you book ahead. One needs to have a realistic perspective about a "city view" or indeed any view.

    Staff were absolutely fantastic- friendly, responsive, attentive & helpful. Excellent location in an upmarket, safe & pleasant area within easy walking distance of the Convention Centre and other parts of the city. The bar has a great atmosphere and good food

    Stayed in October 2017

  • Reviewed: 21 August 2017

    7.9
    Good place but there are better.
    • Leisure trip
    • Couple
    • Junior Suite with 1 King-Size Bed
    • Stayed 1 night
    • Submitted via mobile

    Poor view from the room, even in an eighth floor! When I asked about the view while checking out they told me that the good views are from the 11th floor up. The tub was really small and the water on the shower wasn't warm enough.

    The staff is great, always paying attention to the little things.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    8.3
    Nice hotel and location. Very friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I stayed twice during a two weeks period and tried two rooms. The rooms are starting to show signs of required updates. Showers are small.

    The staff was very friendly and helpful. Mario and Pablo in particular.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    7.5
    Beautiful building in a great location
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Fairly small rooms, it's a bit cramped. If staying in the lower floors rooms a bit dark and not great views.

    Beautiful building and amazing location. Good restaurant.

    Stayed in June 2017

  • Reviewed: 7 May 2017

    10
    Above expectations.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although the rooms are very nice, there were two small areas with peeling wallpaper. Overall an excellent hotel.

    Professional, well trained and courteous staff. Restaurant & lounge are also clearly above average with similarly superior staff. The lobby is very tastefully decorated.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    9.2
    Great staff
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Would like to have had a kettle in the bedroom for tea/coffee

    Staff were amazing, couldnt do enough for us. It's the people that make a difference to a hotel, and these guys nailed it.

    Stayed in April 2017

  • Reviewed: 28 January 2017

    7.9
    In first, they tried to give us room which is smaller and...
    • Leisure trip
    • Couple
    • Luxury Room with City View
    • Stayed 3 nights

    In first, they tried to give us room which is smaller and one level bellow then we have reserved and paid. After a bit arguing, we took room which we've paid, but with bad view. All other was good, good stuff, good breakfast, room...

    Stayed in January 2017

  • Reviewed: 27 November 2017

    10
    Free wi fi - location - surrounding stores - service
    • Leisure trip
    • Couple
    • Luxury Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Time for the renovation

    Free wi fi - location - surrounding stores - service

    Stayed in November 2017

  • Reviewed: 9 August 2017

    9.2
    Excellent service and location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    N.A.

    Excellent location, good staff, very comfortable.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    10
    Excellent location and facilities and staff. They were always available and attentive
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Fantastic staff

    Stayed in August 2017

  • Reviewed: 23 July 2017

    10
    Best stay
    • Leisure trip
    • Family with young children
    • Luxury Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Construction work was going on

    Good location

    Stayed in June 2017

  • Reviewed: 19 May 2017

    8.8
    Lovely Hotel! Friendly staffs!
    • Leisure trip
    • Group
    • Junior Suite with 1 King-Size Bed
    • Stayed 17 nights
    • Submitted via mobile

    The road is under construction. It is very inconvenient. Lovely hotel

    Stayed in May 2017

  • Reviewed: 1 March 2017

    10
    Very good service.
    • Leisure trip
    • Couple
    • Luxury Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very good service.

    Stayed in February 2017

  • Reviewed: 24 February 2017

    10
    Wonderful hotel, thoroughly recommend.
    • Leisure trip
    • Couple
    • Luxury Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Menu in restaurant was a little uninspiring.... very little steak for a restaurant in BA.

    Location, staff and facilities.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    7.1
    Terrible towels.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible towels. Like floor nats

    Stayed in February 2017

  • Reviewed: 3 October 2016

    7.1
    Good stay in a great area in Buenos Aires.
    • Leisure trip
    • Couple
    • Junior Suite with 1 King-Size Bed
    • Stayed 5 nights
    • Submitted via mobile

    Some of the staff needed to be more welcoming.

    Comfy beds, good area.

    Stayed in October 2016

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 16

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