Defensa 383, Monserrat, C1065AAE Buenos Aires, Argentina
#227 of 408 hotels in Buenos Aires
Guests' ChoiceBased on 60 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.4
Staff
8.8
Value for money
8.1
Free Wifi
9.7
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Showing 1 - 25
Reviewed: September 18, 2025
Gerrit
AustraliaDon’t like having to step into a wet bath. Too dangerous.
It’s location Pleasant room Friendly helpful staff
Stayed in September 2025
Reviewed: September 12, 2025
Mcnabney
New ZealandStaff were a mixed bag—sometimes indifferent, sometimes quite helpful. One thing to watch is your bill: we were overcharged compared to the confirmed price through booking.com (still waiting to see how the refund request goes).
Fantastic location, although worth noting that there can be rough sleepers outside. They never approached us, but if you’re returning late at night it’s a good idea to check what hours the doorman is on duty. Reception offers well-priced local activities and good recommendations, which was a real plus. The rooms are spacious, clean, and come with a large bathroom and separate shower area. The showers could use an upgrade, but this seemed to be fairly common across South America
Stayed in September 2025
Reviewed: July 6, 2025
John
AustraliaHad to pay extra for the pool so I didn’t use it . A travel friend was charged $7 US for an accidental breakage of a glass in the room
Room comfortable but poor lighting Breakfast was fair value Location good for the old part of town
Stayed in June 2025
Reviewed: May 6, 2025
Dayaram
New ZealandFirst room was noisy from an external air conditioning unit.
Centrally located, clean and great staff.
Stayed in May 2025
Reviewed: April 27, 2025
Di
AustraliaGreat location. walking distance to Water Front.
Stayed in April 2025
Reviewed: April 22, 2025
Bronwyn
AustraliaThe hot water in the shower was difficult to regulate.
The property is comfortable and situated close to the San Telmo Markets and Plaza de Mayo but the staff made all the difference. They were helpful and friendly and made our stay extremely pleasant.
Stayed in April 2025
Reviewed: March 15, 2025
Kenneth
United KingdomNothing
The property had a lovely room, was clean and in a good location.
Stayed in March 2025
Reviewed: March 9, 2025
Susan
United StatesBreakfast was just okay. Staff at reception were friendly, but could have been better informed about transportation and directions.
The hotel was well located, walking distance to the main square.
Stayed in January 2025
Reviewed: February 24, 2025
Hugh
United KingdomDoor handle fell off the shower door, but it was fixed by the end of the day without us mentioning it to the Concierge.
This Hotel more than lived up to our expectations. It is in an excellent, central location and very reasonably priced. The staff were particularly helpful and efficient, especially Joel in Reception, who gave us excellent advice on where to go and in booking taxis and a night at the tango. Nothing was too much trouble, the room was comfortable and clean and the wifi worked well.
Stayed in February 2025
Reviewed: February 2, 2025
Ghiotti
AustraliaLocation. Room.
Stayed in January 2025
Reviewed: January 23, 2025
Caroline
United KingdomOnly slight quibble was that breakfast was a bit ordinary. Had to help yourself to all the cutlery and crockery. Hot food had been there quite a long time. And coffee out of a thermos.
It was a great location and the staff were very friendly. Large rooms.
Stayed in January 2025
Reviewed: January 23, 2025
Ann
AustraliaNothing to say here. I would totally recommend staying here at this hotel in San Telmo, Buenos Aires.
The buffet breakfast at this hotel offers many choices. Staff refresh the buffet, and items and food are refreshed regularly. The hotel is conveniently located close to the main square. The room is very large and comfortable. The staff are helpful, and always welcoming.
Stayed in January 2025
Reviewed: August 12, 2024
Zak
BelgiumBreakfast was really bad. In the end, I went out for breakfast. It was cold in the room, and I had to call 3 times in order to get hitting. You have only one blanket in the room, and it was winter and really cold. I was on the 11 floor. A lot of noise is coming from the elevator. One elevator was not working, so it took me some time to go up or down. Do not change money in the hotel. The exchange rate is no good. You will find some exchange office near the hotel.
The room was big and clean
Stayed in August 2024
Reviewed: July 29, 2024
Michael
AustraliaV nice room (upgrade)
Great location and facilities
Stayed in July 2024
Reviewed: July 23, 2024
Vikash
IndiaNo complementary drinking water provided in rooms. This is a basic requirement. Charging a steep amount of USD 5 for a bottle is unfair. Lifts take too long to arrive. No flexibility on late check-outs
Excellent location. Easy walking distance to Mayo Square, Tango shows and other attractions. Helpful staff. The reception helped me book an Uber to the airport while another carried our baggage to the pick up point. Good breakfast spread. Decent, comfortable room. Good wi-fi.
Stayed in July 2024
Reviewed: April 25, 2024
Michael
AustraliaThe hotel is in a great location in San Telmo area. The staff were very helpful and friendly. The hotel is very comfortable and the room was quite large.
Stayed in April 2024
Reviewed: February 10, 2024
Loretta
United StatesThe stairs at the entrance.
The staff was wonderful. They were attentive and friendly. It was secure with a doorman out front.
Stayed in January 2024
Reviewed: December 3, 2023
Julia
United KingdomSparse room facilities- 1 shampoo/ wash combined , no milk for tea, no water available. pool and gym only available 4.30 - 8 pm.
Excellent location / big rooms big beds
Stayed in December 2023
Reviewed: January 7, 2023
Vicky
United KingdomBreakfast was a bit disappointing. The eggs were poor and generally the standard was only average.
Almost everything about the hotel was excellent I would stay here again without hesitation. The reception staff were especially helpful. The location was spot on too.
Stayed in December 2022
Reviewed: December 3, 2022
Eliana
United StatesEverything was great.
The rooms are comfortable. Great design, generous bathroom space, at least in our room. The staff was amazing. I lost an earring, they found it and kept it for me.
Stayed in November 2022
Reviewed: October 21, 2022
Mandy
United KingdomThe Kenton Palace does exactly what it says on the tin. The location is great, the rooms are spacious, comfortable and clean, the staff are lovely. And they don't mind if you leave luggage with them, in my case for 5 weeks. All good !!
Stayed in October 2022
Reviewed: July 1, 2025
Sebastian
ArgentinaO Horrible
Stayed in June 2025
Reviewed: June 9, 2025
Ruth
AustraliaStaff were very unhelpful at check in . Expensive for adds on like water - US4$ for a tiny bottle . Just felt they were always trying to get more $$$ for any reason
Location was good & it was quiet.
Stayed in June 2025
Reviewed: December 13, 2024
James
United StatesGreen algae pool low quality gym equipment. Unable to upgrade to suite upon arrival even with BC suite reservation. Sad staff unable to upgrade noisy small room for larger quiet room Had to pay for two rooms one was a quiet suite. Breakfast was minimal compared to other hotels in Argentina
Great city location
Stayed in November 2024
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