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Reviews of NH Collection Buenos Aires Jousten 4 stars

Avda. Corrientes 280, C1043AAP Buenos Aires, Argentina

#73 of 440 hotels in Buenos Aires

Guests' Choice

Review score

Based on 595 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 - 71

  • Reviewed: 9 September 2018

    7.1
    -Good location
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    -Decoration and furniture very outdated -Poor noise insulation, very bad if your room neighbors are noisy or watch loud TV late

    -Good location -Friendly staff

    Stayed in August 2018

  • Reviewed: 10 May 2018

    8.8
    The staff are very helpful.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    I hope there will be more lights in the room to read.

    The staff are very helpful. The location is great. The room is not big but reasonable. The bed helps me sleep well.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    9.6
    Overall the stay went well.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    We didn’t know the basis for the room rates. The hotel did not provide room slippers.

    While we booked in advance believing that we would be paying a fixed rate for the rooms, when we checked out, however, the room rate fluctuated each day. According to the hotel staff, room rates depended on the hotel occupancy. So we paid different amounts for each day and more than what we were led to believe when we booked in advance.

    Stayed in May 2018

  • Reviewed: 26 January 2018

    7.1
    Good location, helpful stuff, ok breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights

    The room was noisy, window did not close/could not prevent from noise, air from cars and the street outside. Traces of rot on bathroom walls. Needs to be renovated, not appropriate hot water supply. Booked 5 nights, stayed only 1 and moved to another hotel

    Good location, helpful stuff, ok breakfast

    Stayed in January 2018

  • Reviewed: 4 January 2018

    5.0
    Very crappy
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the service I didn’t like the people they had no accommodations for food they were very rude I would not send my animal there

    There was nothing I liked about the place. This is not a place for weary travelers if you get there at 11 PM you can forget about eating. The staff there do not speak English. They are not telling the truth about whether they can take you to back to the hotel or not. It was just a miserable experience I will never go there again.

    Stayed in January 2018

  • Reviewed: 29 October 2017

    8.8
    good selection of breakfast choices;
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    pretty noisy when having a room facing the main avenue; breakfast in the basement in a room without windows

    good selection of breakfast choices; very close to both the Puerto and the city centre

    Stayed in October 2017

  • Reviewed: 17 October 2017

    6.3
    The hotel was good but a little run down.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was good but a little run down. My daughter was on the 5 th floor and the room was very good, a bit noisy. Ours was on the 2 nd floor and quite old and the room smelled of cigarette.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    3.3
    Not pleased at all...I will not come back to that hotel.
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights

    The room was too hot and uncomfortable, with the A/C not working at all. The option of opening the balcony door or window was not an option because the road construction below on the street level was way too loud.

    It was very centrally located.

    Stayed in October 2017

  • Reviewed: 19 July 2017

    9.2
    Great stay
    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 2 nights

    Rooms can be a bit noisy since the hotel is located in an extremely busy avenue (Corrientes), but this did not affect my stay or enjoyment of the central location of the hotel.

    Very comfortable and ample rooms. Good internet service, and great staff

    Stayed in July 2017

  • Reviewed: 6 May 2017

    7.1
    Can hear the subway from my room.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights

    The transportation company they employed is very poor. The driver did not turn up at the airport. The driver toke me back to airport was horrible (smoking in the car, bad driving attitude). Also I can hear the subway passing under the hotel. Furthermore, the staff always forget to refill the amenities.

    The Hotel is beautiful. Have Gym. The staffs are friendly.

    Stayed in May 2017

  • Reviewed: 13 October 2016

    10
    A perfect place to stay in Buenos Aires.
    • Family with young children
    • Premium Double Room
    • Stayed 5 nights

    Staff was very supportive, ready to help. Knowledge of English was essential in perfect communication. Premium room is very comfortable. Cuisine was excellent.

    Stayed in October 2016

  • Reviewed: 8 October 2016

    8.3
    Great location in BA
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    We did experience a cockroach in the room, and we would have preferred three different types of pillow (soft/medium/firm) rather than three different sizes of the same type, however none of the other hotels we stayed at offered anything more than one.

    Good sized room, coffee/tea facilities in room, location for Subte/restaurants/running, air-conditioning & windows that could be opened if a preference for either, the light switch units that allowed you to switch on/off other areas of the room (useful so as not to disturb when sleeping). Nice large Sony TV, although no English channels.

    Stayed in October 2016

  • Reviewed: 6 September 2018

    10
    Service and breakfast were great!
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The building and the rooms are a little old

    Service and breakfast were great!

    Stayed in August 2018

  • Reviewed: 4 September 2018

    5.0
    Tolerable but not ideal
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Old, noisy

    Staff was really nice. Breakfast superb

    Stayed in September 2018

  • Reviewed: 20 August 2018

    9.6
    Very good hotel, positive experience, very helpful staff.
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Windows did not close well, some noise from street and cold bathroom

    Good position, excellent staff, very comfortable bed, excellent breakfast.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    6.7
    The desk was very helpful.
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Food staff need some training.

    The desk was very helpful.

    Stayed in July 2018

  • Reviewed: 19 June 2018

    10
    Great breakfast and really comfortable room
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Great breakfast and really comfortable room

    Stayed in May 2018

  • Reviewed: 3 June 2018

    3.3
    Worthless Hotel
    • Business trip
    • People with friends
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too expensive and too old

    Location

    Stayed in May 2018

  • Reviewed: 20 May 2018

    10
    Excellent service
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful hotel with great location, excellent service and rooms. I'll be back in it for sure.

    Stayed in April 2018

  • Reviewed: 8 May 2018

    7.5
    Only few staffs know how to speak english
    • Business trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Only few staffs know how to speak english

    Stayed in May 2018

  • Reviewed: 27 April 2018

    8.8
    The lady at breakfast is very attentive.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    The lady at breakfast is very attentive. She works hard to make sure guests have a good experience.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    8.3
    Super friendly staff who were very eager to please.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    Shower head had seen better days.

    Super friendly staff who were very eager to please. Comfortable bed with nice sheets.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    7.1
    Centrally located
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    TV no English channels. Big disadvantage

    Centrally located

    Stayed in April 2018

  • Reviewed: 2 April 2018

    6.3
    The location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are small and old . The breakfast nothing special , horrible juice ,

    The location

    Stayed in April 2018

  • Reviewed: 2 April 2018

    7.1
    Clean, ok service, location is great
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Gym was small, expensive minibar

    Clean, ok service, location is great

    Stayed in April 2018

  • Reviewed: 23 March 2018

    7.9
    necesita un business room !
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    necesita un business room !

    Stayed in March 2018

  • Reviewed: 2 March 2018

    7.1
    The location is right in the center
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is right in the center

    Stayed in March 2018

  • Reviewed: 26 February 2018

    9.6
    room, bed, breakfast, staff
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The front is on build so the view from the room is not available.

    room, bed, breakfast, staff

    Stayed in February 2018

  • Reviewed: 13 February 2018

    10
    Great hotel downtown buenas aires
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean big room

    Stayed in February 2018

  • Reviewed: 8 February 2018

    9.6
    Nice ,clean,excelente location,good food , secure
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice ,clean,excelente location,good food , secure

    Stayed in January 2018

  • Reviewed: 31 January 2018

    8.8
    Location is excellent with friendly staff.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Location is excellent with friendly staff. Wifi is not working too well. Overall, we enjoyed our stay and the great breakfast.

    Stayed in January 2018

  • Reviewed: 18 December 2017

    10
    excellent breakfast
    • Business trip
    • Group
    • 2 rooms
    • Stayed 6 nights

    excellent breakfast

    Stayed in December 2017

  • Reviewed: 17 December 2017

    7.1
    Not bad
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    WIFI poor in the room

    Good Beakfast

    Stayed in December 2017

  • Reviewed: 7 November 2017

    6.7
    good choice for stay
    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 9 nights

    strict policy and staff's attitude. insufficient space for bar & gym

    comfortable and cosy accommodation. good & refreshing breakfast

    Stayed in October 2017

  • Reviewed: 6 November 2017

    9.6
    Location is good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Old

    Location is good

    Stayed in November 2017

  • Reviewed: 26 October 2017

    7.9
    Perfect location, good breakfast, friendly staff, clean and...
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Perfect location, good breakfast, friendly staff, clean and safe.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    7.5
    Close to the harbour, the shopping area and the main spqure...
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    noisy if you have a room towards the main street.

    Close to the harbour, the shopping area and the main spqure with the goverment building.

    Stayed in October 2017

  • Reviewed: 9 September 2017

    9.6
    Would stay here again.
    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 3 nights

    The water temperature in the shower was very hard to regulate.

    The room was clean and the staff friendly and many spoke English. Breakfast was good.

    Stayed in September 2017

  • Reviewed: 19 June 2017

    6.7
    Good location
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad value for money

    Good location

    Stayed in June 2017

  • Reviewed: 15 May 2017

    8.3
    Too much construction around the property, mainly street...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Too much construction around the property, mainly street construction which was too loud. Also, on the lower floors the subway noise is considerable.

    Stayed in May 2017

  • Reviewed: 1 April 2017

    7.1
    Old rooms, windows weren't closing so well, a lot of...
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old rooms, windows weren't closing so well, a lot of noise from the street.

    Stayed in March 2017

  • Reviewed: 22 March 2017

    10
    The bed was great and free wi-fi really fast
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The bed was great and free wi-fi really fast

    Stayed in March 2017

  • Reviewed: 12 March 2017

    10
    Stay here!
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nope

    Hands down, the best hotel in Buenos Aires

    Stayed in March 2017

  • Reviewed: 8 March 2017

    9.6
    Very friendly and helpful staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff

    Stayed in March 2017

  • Reviewed: 4 March 2017

    5.4
    Great location near most sights downtown
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old facilities, very small rooms and a bit rundown.

    Great location near most sights downtown

    Stayed in March 2017

  • Reviewed: 25 February 2017

    9.6
    Excellent Hotel for a family trip to Buenos Aires. Very good location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    noise because you are in the city centre

    The bed. Very well located

    Stayed in February 2017

  • Reviewed: 21 November 2016

    9.2
    Very nice!
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The staff was wonderful, and the food fantastic, clean, comfortable and great location.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 March 2016

    10
    SPACIOUS AND WELL EQUIPPED ROOM INCLUDING ESPRESSO MACHINE.
    • Leisure trip
    • Group

    DIDN'T FIND ANY

    SPACIOUS AND WELL EQUIPPED ROOM INCLUDING ESPRESSO MACHINE. THE LOCATION IS GREAT. AND THE STAFF EFFECTIVE AND ATTENTIVE. BREAKFAST IS delicious

  • Reviewed: 27 December 2015

    9.6
    Central location: close to main square and to both Av 9 de...
    • Leisure trip
    • Couple

    Breakfast is good, but not spectacular (unlike the rest of our stay).

    Central location: close to main square and to both Av 9 de Julio and Puerto Madero. Hotel offers free bycicles: highly recommended when visiting, for example, Palermo, given the size of the city. Very kind and helpful staff.

  • Reviewed: 12 December 2015

    10
    Staff was extremely helpful in directing us to sites to...
    • Leisure trip
    • Couple

    Staff was extremely helpful in directing us to sites to visit and making us feel welcome. The breakfast was wonderful and again the staff very helpful.

  • Reviewed: 28 August 2015

    8.3
    breakfast is good, bed is good, sound isolation from the...
    • Business trip
    • Couple

    cleaning service is very noisy, during the morning I could hear knocking sounds from other rooms being cleaned. I paid for the best room but I saw no difference from other rooms.

    breakfast is good, bed is good, sound isolation from the street is good.

  • Reviewed: 28 April 2015

    6.3
    Close to tourist attractions like plaza de mayo, calle...
    • Leisure trip
    • Couple

    Too expensive and staff is not really helpfull. bathrooms are really outdated and in bad shape (broken toilet seat, broken tiles, door wont close, shower in bathtub), simply need to be renovated. We missed a place to sit outside, like a rooftop or terrace. Not all staff at reception understand english.Although very close to puerto madero, the route you have to walk is really shabby.

    Close to tourist attractions like plaza de mayo, calle florida en puerto madero. Lobby was comfortable to sit and hang around.Nespresso machine with free cups in the room. Some staff where friendly and helpfull. Hotel is ok for 1 or 2 nights. Wifi was good.

  • Reviewed: 19 April 2016

    8.8
    Location
    • Leisure trip
    • Couple

    Most of the employees didn't speak English. But ultimately wasn't a problem.

    Location

  • Reviewed: 26 March 2016

    9.2
    Very nice and helpful staff, great rooms and breakfast
    • Leisure trip
    • Couple

    Very nice and helpful staff, great rooms and breakfast

  • Reviewed: 13 March 2016

    9.6
    Everything about the establishment was excellent,...
    • Leisure trip
    • Couple

    Car parking was inconvenient .

    Everything about the establishment was excellent, comfortable, stylish and staff very helpful .

  • Reviewed: 25 February 2016

    9.2
    Great location, very helpful staff and excellent value for...
    • Leisure trip
    • Couple

    Great location, very helpful staff and excellent value for money

  • Reviewed: 14 January 2016

    10
    EVERYTHING, from very kind and professional staff to details...
    • Leisure trip
    • Couple

    NOTHING,except paying for extra coffe capsules and heavy local taxes

    EVERYTHING, from very kind and professional staff to details in the room

  • Reviewed: 4 January 2016

    10
    Staff
    • Leisure trip
    • Couple

    Staff

  • Reviewed: 16 December 2015

    10
    Excellent location, very good services and extremely...
    • Leisure trip
    • Couple

    Nothing wrong

    Excellent location, very good services and extremely competent, professional staff. Very good breakfast - excellent staff.

  • Reviewed: 8 December 2015

    9.6
    Courteous staff.
    • Leisure trip
    • Couple

    Courteous staff. Gave us room early and let us stay past noon with no charge

  • Reviewed: 8 December 2015

    7.5
    good location
    • Business trip
    • Solo traveller

    small bathroom breakfast

    good location clean and nice room

  • Reviewed: 6 December 2015

    10
    Great location to Puerto Madera and the downtown.
    • Business trip
    • Solo traveller

    Great location to Puerto Madera and the downtown. The staff were super efficient and friendly. They have free bikes!

  • Reviewed: 29 November 2015

    9.2
    Good location close to all attractions.
    • Leisure trip
    • Couple

    Nothing

    Good location close to all attractions. Staff very kind and helpful with any requests we made

  • Reviewed: 23 November 2015

    9.6
    Very good breakfast
    • Business trip
    • Solo traveller

    Waited 20 minutes for ordered taxi and no one cared - so I had to catch some on street.

    Very good breakfast

  • Reviewed: 13 November 2015

    7.9
    Staff and location!
    • Leisure trip
    • Couple

    Staff and location!

  • Reviewed: 24 September 2015

    9.2
    location, modern look, clean, excellent bed
    • Business trip
    • Solo traveller

    nothing

    location, modern look, clean, excellent bed

  • Reviewed: 4 July 2015

    7.9
    Location, room size, bed and breakfast.
    • Business trip
    • Solo traveller

    Bathroom, the shower was awful

    Location, room size, bed and breakfast.

  • Reviewed: 15 May 2015

    10
    Service, got an upgrade, sympathy
    • Leisure trip
    • Solo traveller

    Service, got an upgrade, sympathy

  • Reviewed: 28 April 2015

    9.2
    Great Hotel, very nice and comfortable rooms, perfectly...
    • Leisure trip
    • Couple

    Great Hotel, very nice and comfortable rooms, perfectly situated just right at Puerto Madero. Excellent breakfast!!

  • Reviewed: 6 April 2015

    7.5
    location was excellent
    • Leisure trip
    • Group

    beds were horrible. very small and narrow, and too soft. rooms were small.

    location was excellent

  • Reviewed: 3 February 2015

    9.2
    The staff were excellent, very friendly and professional,...
    • Leisure trip
    • Couple

    The staff were excellent, very friendly and professional, super location, would definately come back, and highly recommend it. Good value too!

There are also 22 reviews without text. These impact the overall review score.

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