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Reviews of A Casa Kristall 4 stars

Schrofenweg 2, 6450 Sölden, Austria

#81 of 169 Holiday rentals in Sölden

Guests' Choice

Review score

Based on 149 apartment reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    7.7

  • Facilities

    8.9

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    7

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Showing 1 - 27

  • Reviewed: 3 August 2018

    6.7
    Spacious rooms and balconies
    • Leisure trip
    • Family with young children
    • Apartment Immenso
    • Stayed 4 nights
    • Submitted via mobile

    Pillows were too flat not comfortable at all No drying racks for towels plus They don’t change towels (there was no sun during my stay) They don’t collect garbage you have to do it on your own There was a vacuum but There was no mop to wipe floors

    Spacious rooms and balconies Clean new furniture Stunning views Fully equipped kitchen Washing machines but extra charge 5 euro per wash Ötzt premium card

    Stayed in July 2018

  • Reviewed: 6 April 2018

    7.1
    Value for money
    • Leisure trip
    • Family with young children
    • Apartment Immenso
    • Stayed 6 nights
    • Submitted via mobile

    Check in untill modnight, however after 8pm there is nobody at the reception or at the bar

    Appartment was clean, every bedroom with its own tv and bathroom, plenty of towels and a well equiped kitchen

    Stayed in April 2018

  • Reviewed: 2 January 2018

    6.7
    Disappointing accommodation, close to excellent skiing
    • Leisure trip
    • Couple
    • Apartment Piccolino
    • Stayed 7 nights

    Sauna area located in the basement is very basic and at best on 3 star level. Also, it is falling apart (tub leaking, wall paint falling down, frequent electrical outages, timers not working...). No TV channels for the whole week during our stay. Staying during xMas week one would expect at least some decorations in the room from a 4 star property. My apartment was on the ground floor with view of nothing else than a car park - not apparent from its online description.

    Located in quiet area of solden with only a short drive / bus to ski slopes. Nothing else sadly comes to mind based on this being a 4 start property.

    Stayed in December 2017

  • Reviewed: 2 January 2018

    8.3
    Overall a well located, spacious apartment for 2 families with kids
    • Leisure trip
    • Group
    • Apartment Immenso
    • Stayed 6 nights
    • Submitted via mobile

    No freezer in Fridge. No soaps in all bathrooms on arrival. Swimming pool is too small but sufficient to relax for a small group. Parking not covered and got full in the evenings. Slightly inconvenient for large cars.

    Kitchen utensils & appliances were in very good condition. Refridgerator was spacious, but we did miss a freezer Location - very close to Gigijochbahn Beds and showers were nice. View from balcony was very nice. Overall cleanliness was good.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    8.8
    It was a great location, clean, quiet, and beautiful views.
    • Leisure trip
    • Family with young children
    • Apartment Immenso
    • Stayed 4 nights

    One liquid soap packet the size of a takeaway soy sauce packet per person for 4 days was not enough. once you open it to wash your hands after using the toilet, the rest leaks out and you've got nothing for a shower. I was making a trip to the store anyway, but would have brought soap for each bathroom if I had known. The property was advertised as toiletries included. There was however detergent provided for the kitchen and dishwasher too, which wasn't advertised so we came with those supplies.

    The spaciousness of the apartment was excellent. Well laid out and closet space was very good too.

    Stayed in November 2017

  • Reviewed: 14 September 2017

    9.6
    The staff were all very friendly and helpful.
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 3 nights

    The layout of the bathrooms and WC was a little strange with everything being at one end of the apartment. Parking was very tight in the underground garage and they could benefit from some more spaces outside the property. They did not provide cloths for wiping up in the kitchen.

    The staff were all very friendly and helpful. The apartment (penthouse) was very nice, modern, spacious and very clean with great views. Perfect location as not too far from Soelden but not at all noisy.

    Stayed in August 2017

  • Reviewed: 11 April 2017

    7.1
    Less than expected
    • Leisure trip
    • Family with young children
    • Apartment Quattro Grande
    • Stayed 6 nights

    We booked this property for the pool. Although the wellness place is very elegant, the water is cold. After a long day on the slopes, I would have preferred a pool with warm water. The reason why we chose this property (paying extra money) was not worth it.

    The surroundings of the property are awesome. You are right at the base of the mountain. The view is wonderful.

    Stayed in March 2017

  • Reviewed: 5 March 2017

    8.8
    Very good - needs some improvements.
    • Leisure trip
    • Family with young children
    • Apartment Quattro
    • Stayed 7 nights
    • Submitted via mobile

    Only a few hangers, shelfs in bathroom. Dogs everywhere. Externals often occupied sauna. Front door open all the time, not only for habitants. Unstable internet.

    Cleanliness, facilities, staff friendliness.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    6.3
    Expensive, with areas to improve, but nice appartment
    • Leisure trip
    • Family with young children
    • Apartment Quattro Grande
    • Stayed 7 nights
    • Submitted via mobile

    The reception area was heavily covered with smoking, which kept people away from e.g. the restaurant (which was closed - maybe for that reason?), and which was not nice, when you wanted to go to the wellness area. Wellness was nice but small and not cleaned often enough (people took dirt from outside in, and litter was left on the floor). WiFi was not working most of the time, and cleaning fee should in our opinion have been part of the high price paid (2100 EUR/week), when they only emptied trash two times during the week.

    Very nice and well equipped appartment, but the reception area was heavily covered with smoking, which kept people away from e.g. the restaurant (which was closed - maybe for that reason?), and which was not nice, when you wanted to go to the wellness area. Wellness was nice but small and not cleaned often enough (people took dirt from outside in, and litter was left on the floor). WiFi was not working most of the time, and cleaning fee should in our opinion have been part of the high price paid (2100 EUR/week), when they only emptied trash two times during the week. But the appartment was really nice!

    Stayed in February 2017

  • Reviewed: 4 June 2018

    10
    A super stay at A Casa Crystal
    • Leisure trip
    • Couple
    • Apartment Piccolino
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely everything 😄👍 Thank You for a Most Wonderful stay Martin 😄👌👍!!! We will most definitely be back!

    Stayed in June 2018

  • Reviewed: 22 December 2017

    7.9
    Lovely place, left my black ski gloves hopefully they can post them back to me
    • Leisure trip
    • Group
    • Apartment Quattro Grande
    • Stayed 5 nights
    • Submitted via mobile

    Pool and spa

    Stayed in December 2017

  • Reviewed: 6 May 2017

    7.1
    Bread delivery every morning
    • Leisure trip
    • Family with young children
    • Apartment Quattro
    • Stayed 7 nights
    • Submitted via mobile

    Guys at the front desk not too forthcoming Matresses way too soft

    Bread delivery every morning

    Stayed in April 2017

  • Reviewed: 20 March 2017

    10
    Nice apartment, very clean, good place to stay, wery nice wellness, nice wiew, few minutes from ski
    • Leisure trip
    • Group
    • Apartment Quattro Grande
    • Stayed 7 nights
    • Submitted via mobile

    Good isolation between rooms and floors, very nice apartment well maintained, same with wellness

    Stayed in March 2017

  • Reviewed: 5 March 2017

    9.6
    Great experience
    • Leisure trip
    • Family with young children
    • Apartment Quattro Grande
    • Stayed 7 nights

    cleanless, comfort

    Stayed in March 2017

  • Reviewed: 14 February 2017

    9.2
    Excellent bed confort, very warm appartment.
    • Leisure trip
    • Family with young children
    • Apartment Quattro Grande
    • Stayed 7 nights
    • Submitted via mobile

    Excellent bed confort, very warm appartment. Very professional staff.

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 March 2016

    9.6
    A great hotel, nice rooms, good staff, GPS found it easily,...
    • Leisure trip
    • Solo traveller

    Paid for breakfast which was good enough, but many hotels have it in the price.

    A great hotel, nice rooms, good staff, GPS found it easily, internet works good.

  • Reviewed: 20 March 2016

    8.8
    The rooms were big, and very clean.
    • Leisure trip
    • Group

    The rooms were big, and very clean. Great restaurant. Nearby the skibus stop. Very good sauna, and it is easilly to get to the skiroom from outside. Bathroom is very big and with floor heating. The staff is perfect, always smiling and speaks english very good. I recommend this place for family holidays and also to go with friends.

  • Reviewed: 27 December 2015

    6.3
    Nice spa area, apart from the swiming pool (pretty loud)
    • Leisure trip
    • Family with young children

    Very bad internet connection. Cleaning fees for each person, each day but we are still waiting for it!

    Nice spa area, apart from the swiming pool (pretty loud)

  • Reviewed: 24 August 2015

    7.5
    Bread service every morning (including Sundays) is a very...
    • Leisure trip
    • Family with young children

    The wi-fi was very slow. The second problem was smoking in the restaurant - with a 7 months old son it is not a perfect idea to have a dinner in such a surroundings

    Bread service every morning (including Sundays) is a very helpful idea. The staff were friendly and kind.

  • Reviewed: 15 April 2015

    5.4
    Very good and equiped apart with living-kitchen,two bedrooms...
    • Leisure trip
    • Family with older children

    There is not cleaning at all,nobody enters the room even to collect garbage,only one change of towels per week.Despite this,you'll pay "final cleaning" 2,60 euro per day/person.The location is at the border of Solden with a ski bus until 7 pm(after,only taxi or walking 2 km until the first shops,bars,etc).Free internet is very poor and do not exist in many rooms,restaurant.The restaurant have good food (despite not diverse),bad and expensive wines,and the staff is friendly only with local neighbours (the manager have his own table for eating and drinking with his guests).

    Very good and equiped apart with living-kitchen,two bedrooms two bathrooms and three TV.Good enough wellness

  • Reviewed: 11 January 2016

    6.7
    Naked Germans at the wellness it,s very bad.
    • Leisure trip
    • Family with young children

    Naked Germans at the wellness it,s very bad.

  • Reviewed: 9 December 2015

    10
    Looks and feel like it's a new hotel.
    • Leisure trip
    • Group

    Looks and feel like it's a new hotel. Breakfast was very good and diverse. The hotel staff was very kind and helpful.

  • Reviewed: 2 November 2015

    8.3
    Modernes Apartment
    • Leisure trip
    • Couple

    Modernes Apartment

  • Reviewed: 22 October 2015

    10
    The staff is very kindly and the hotel super clean.
    • Business trip
    • Solo traveller

    The staff is very kindly and the hotel super clean. The food of the restaurant tasty and traditional. Perfect place for stay!

  • Reviewed: 13 October 2015

    10
    Due to the low season the´re prices was extremely fine...
    • Leisure trip
    • Family with young children

    Sölden was almost closed down due to the off-season

    Due to the low season the´re prices was extremely fine compared to the standard.

  • Reviewed: 10 March 2015

    8.8
    Very well functioning apartment, and a good restaurant in...
    • Leisure trip
    • Family with older children

    The service in the restaurant could be more friendly

    Very well functioning apartment, and a good restaurant in the house.

  • Reviewed: 4 March 2015

    8.3
    the appartment and the welness
    • Leisure trip
    • Family with older children

    it is 2500 meters from the center of solden, is too far for walking

    the appartment and the welness

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 27

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