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Reviews of Altstadthotel Kramer 3 stars

Italienerstraße 14, 9500 Villach, Austria

#8 of 14 hotels in Villach

Guests' Choice

Review score

Based on 939 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8

  • Location

    9

  • Facilities

    8

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 56

  • Reviewed: 18 August 2018

    9.6
    Despite the slow Wi-Fi everything else was perfect. x
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    unfortunately Wi-Fi was instable and very slow

    Friendly stuff, good and diverse breakfast. The restaurant and night bar are located just in the yard of this hotel.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    7.5
    A so so experience
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very basic. Pillows are flat, the bed creaks everytime you turn. It is very disturbing in the night.

    The location is very good. It is close to everything. Staff is quite nice. The size of both room and bathroom are good. There was a vending machine in the corridor. Coffee is available till 11 pm in the reception /lounge area. Hotel is clean.

    Stayed in July 2018

  • Reviewed: 30 July 2018

    8.3
    The room was very clean, the bed was comfortable.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    There is no air conditioning. No elevators. It gets very loud if you need to open the windows, due to the close proximity to the train station. GPS navigation takes you to the one way street which has no access to the parking lot (this is known to the staff, because they're prepared to direct the guests to the right entrance, but still no hints are given prior to your arrival). Breakfast is by far not as good as mentioned by some reviewers.

    The room was very clean, the bed was comfortable. The free WiFi was stable and fast enough for streaming. You need to ask by the reception for your own username and password. Although there was no airconditioning in the room, they did provide a working fan, which was welcome. There is a free, spacious parking lot a couple of meters next to the hotel.

    Stayed in July 2018

  • Reviewed: 30 July 2018

    8.8
    Great place to stay
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The way the kitchen was fitted out. If you want to use the appartment properly, then a coffeemachine or kettle would be useful. Also more glasses/plates and cutlery, especially cooking utensils. Curtains/shutters either not there on some windows or simply falling apart. Many lightfittings with broken bulbs. Breadbaskests and cutting boards dirty.

    Absolutely enourmous and comfortable place to stay, including large balcony. Very clean, well situated, good/comfortable matrasses. Even a washingmachine available. Staff very friendly and helpful and apartment cleaned every day. Good value for money in high season especially considering its size. Although soaring temperatures, place can be kept relatively cool by means of windows open all day long........plenty of ventilators provided...... no airco...... would be almost impossible to use, because appartement is simply to big.

    Stayed in July 2018

  • Reviewed: 26 July 2018

    9.6
    Great hotel
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect, right in thr city centre of the lovely village Villach. The staff was nice and the hotel room was beyond expectations. All with all a great experience and would love to come back.

    Stayed in July 2018

  • Reviewed: 18 June 2018

    6.7
    Room too hot
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Not so easy to find the parking area. Room very hot and impossible to have a normal sleep. Breakfast acceptable.

    Hotel in the center of the city.

    Stayed in June 2018

  • Reviewed: 16 June 2018

    10
    Handy, easily found, comfortable and clean, plus the Kramer Hotel's breakfast is spectacular!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This hotel offered the all-time best breakfast I have ever had at a hotel anywhere. Fabulous! And with lovely, cheerful service. It was a memorable piece of our 32-day European adventure.

    Stayed in June 2018

  • Reviewed: 1 May 2018

    9.2
    Lovely relaxing stay in Villach
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    The sauna was not working.

    The staff were very helpful and friendly. The room was lovely, really comfortable. You get a free bottle of water in your room everyday. Great view- I could see the tops of mountains from my room. It is in a nice neighborhood too with plenty of food places and cafes.

    Stayed in April 2018

  • Reviewed: 27 March 2018

    9.2
    Resturant atached to Hotel had very good food. Overal it was a very nice hotel. Great location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing. Everything was very good.

    Breakfast was very nice. Large selection of breads, meats and cheese. Fruit and yogurt. many different types of cereal. Always eggs and sausages.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    9.6
    A nice litle town to while away a day or two.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing to dislike.

    Nice and quiet location but not too far from the train station and the down town core. Breakfast was great and so was the wifi reception. Room was large and the bed comfortable and if in town i shall stay here again.

    Stayed in March 2018

  • Reviewed: 22 September 2017

    10
    Perfect so long as you don't expect the Hilton
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Havimg to leave after one night

    If you like alpine simplicity cleanliness and style then this is for you not city centre sophistication Spotless avertthing to hand ypubmeed lovely bed bathroom etc absolutely perfect in that context

    Stayed in September 2017

  • Reviewed: 14 August 2017

    5.0
    Unfortunately the worst customer care in one week of Carinthia
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Asked for quite room and assigned the only one with window right in front of the garden bar, asked for no smoking room but had smell of cigarette for clients of the garden bar smoking at the counter, staff didn't care about client and client's requests

    Good location, close to city center

    Stayed in August 2017

  • Reviewed: 27 June 2017

    8.8
    Good location in Villach for little money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did ask for room with aircondition and did not get it. The room small and the bathroom was very small. The bed was ok. Nice Hotel and grate location in Villach.

    Stayed in June 2017

  • Reviewed: 22 June 2017

    10
    Helpful owner made our stay !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lot of clutter in the corridors where chamber maids were working , had to step over linen etc

    Owner very helpful , room not ready when we arrived so got upgraded to bigger room in shade , very nice

    Stayed in June 2017

  • Reviewed: 14 December 2016

    8.3
    Christmas market weekend
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights

    The only reason I was disappointed is I booked the apartment and when we got there we realized it was double booked so we received our money back for downsizing to a smaller room.

    We loved the location! Perfect for the Christmas market or anything around the main square! The breakfast was so good! Even my kids really enjoyed the selection. We would come back for sure but will double check our room selection before we come.

    Stayed in November 2016

  • Reviewed: 6 September 2018

    10
    Very pleasant stay with excellent breakfast.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night

    Very pleasant stay with excellent breakfast.

    Stayed in August 2018

  • Reviewed: 2 September 2018

    10
    Excellent views
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Leaving early

    Large apartment

    Stayed in August 2018

  • Reviewed: 28 August 2018

    7.5
    Good allround
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    No complaints

    Good traditional austrian style hotel

    Stayed in August 2018

  • Reviewed: 12 July 2018

    9.6
    Nice place and nice breakfast room also clean
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Evening things is good

    Nice place and nice breakfast room also clean

    Stayed in July 2018

  • Reviewed: 6 July 2018

    6.7
    Good enough for one night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC.

    Clean and big room. Free water.

    Stayed in July 2018

  • Reviewed: 30 June 2018

    9.2
    overnight stay in Villach.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean hotel in the centre of Villach. New comfy bedding. Big spacious parking. Reception is open all night, with extra helpful staff.

    Stayed in June 2018

  • Reviewed: 20 April 2018

    9.6
    Great breakfast.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 14 nights

    Everything was good.

    Great breakfast.

    Stayed in March 2018

  • Reviewed: 5 April 2018

    8.8
    It was quiet, clean and bedding was comfortable.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was quiet, clean and bedding was comfortable.

    Stayed in April 2018

  • Reviewed: 18 February 2018

    9.6
    All you need to have a good holiday.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 7 nights

    All you need to have a good holiday.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    10
    I visited this Hotel fourth time in last two years.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    I visited this Hotel fourth time in last two years.

    Stayed in February 2018

  • Reviewed: 30 December 2017

    8.3
    A pleasnt stay. Would definitely recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was slow and sometimes it did not work ar all

    Really comfy bed, good breakfast, the staff was really nice

    Stayed in December 2017

  • Reviewed: 5 December 2017

    7.9
    The staff were very good and the place was neat and set out...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The staff were very good and the place was neat and set out nicely.

    Stayed in November 2017

  • Reviewed: 2 November 2017

    7.1
    Our room was opening directly to reception and therefore it...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was opening directly to reception and therefore it was noisy with group of people chatting in the lobby.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    8.8
    Very clean and spacious.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Towels felt a little thin and old. No elevator.

    Very clean and spacious.

    Stayed in October 2017

  • Reviewed: 15 September 2017

    10
    Location and staff very helpful
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Locaction and good size rooms

    Location and staff very helpful

    Stayed in September 2017

  • Reviewed: 5 September 2017

    10
    Breakfast was good and so was the room.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Breakfast was good and so was the room.

    Stayed in August 2017

  • Reviewed: 22 August 2017

    9.2
    WI-FI connection has to be restored in every 30 minutes.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    WI-FI connection has to be restored in every 30 minutes.

    Stayed in August 2017

  • Reviewed: 20 June 2017

    9.6
    Super Location!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No aircon, room was bit hot, but I was happy as I like warm condition.

    Great location! Nice staff! Excellent service! Very good breakfast!

    Stayed in June 2017

  • Reviewed: 18 June 2017

    7.9
    Close to the old Town in ahistoric hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooold ad and average

    Front desk Really good.very helpful.great secure parking for Motorcycle.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    9.6
    Location
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Location Helpful staff

    Stayed in May 2017

  • Reviewed: 7 May 2017

    8.3
    Nice, clean hotel located in walking distance to the city...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room & bathroom too small

    Nice, clean hotel located in walking distance to the city centre . Good breakfast. Parking lot on site

    Stayed in April 2017

  • Reviewed: 13 April 2017

    8.5
    big room, very clean
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    a little loud in the morning on the ground floor, too much noise from breakfast room or staff.

    big room, very clean

    Stayed in April 2017

  • Reviewed: 13 March 2017

    8.8
    Good value for money, nicely decorated hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Some noise created when guests walking on wooden corridor.

    The hotel is nicely decorated, and easily accessible.

    Stayed in March 2017

  • Reviewed: 17 December 2016

    10
    Very friendly staff,location and value for money
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff,location and value for money

    Stayed in December 2016

  • Reviewed: 23 October 2016

    8.8
    Good buffet breakfast.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Good buffet breakfast. Good location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    8.3
    Great breakfast - good quality food & plenty of it.
    • Leisure trip
    • Solo traveller

    Great breakfast - good quality food & plenty of it. Hotel centrally located within the old town about 10-12 mins walk from Villach HBF. Hotel has a pass for free use of nearby fitness club.

  • Reviewed: 19 August 2015

    7.9
    Breakfast was excellent and the staff were very helpful -...
    • Leisure trip
    • Family with older children

    Unfortunately the room was very stuffy despite opening the window. The pillow was flat and the wifi only worked for one person at a time.

    Breakfast was excellent and the staff were very helpful - they lent us a fan when the room was too hot. Also excellent restaurant attached to hotel.

  • Reviewed: 9 June 2015

    8.8
    Excellent location in town centre with free safe parking for...
    • Leisure trip
    • Couple

    No balcony and TV with programs only in German (and some Italian)

    Excellent location in town centre with free safe parking for car and bikes, friendly, professional and helpful staff

  • Reviewed: 28 May 2015

    10
    Friendly small hotel in lovely quiet location but short walk...
    • Leisure trip
    • Solo traveller

    None.

    Friendly small hotel in lovely quiet location but short walk from the station with my heavy back pack. Breakfast is a real treat, wide selection resort style buffet. A surprise.

  • Reviewed: 21 April 2015

    7.5
    Seeing friends from Villach was exceptionally easy for this...
    • Leisure trip
    • Solo traveller

    The bed in my room 101, was not very comfortable. The mattress compressed , which left a very uncomfortable wood edge higher than the mattress. Not good.

    Seeing friends from Villach was exceptionally easy for this hotel

  • Reviewed: 22 January 2015

    7.9
    Great location in city centre with plenty of hotel parking.
    • Business trip
    • Solo traveller

    A bit noisy from passing trains and from neighbouring rooms.

    Great location in city centre with plenty of hotel parking. The hotel serve dinner to 10pm. Good value for the money.

  • Reviewed: 17 May 2016

    10
    Great breakfast!
    • Leisure trip
    • Solo traveller

    Great breakfast!

  • Reviewed: 8 January 2016

    8.8
    Good location and reasonable price.
    • Solo traveller

    Good location and reasonable price. Very kindly staff!

  • Reviewed: 24 October 2015

    5.0
    early
    • Leisure trip
    • Couple

    early

  • Reviewed: 23 September 2015

    8.8
    The staff were very helpful.
    • Leisure trip
    • Family with older children

    The staff were very helpful.

  • Reviewed: 19 September 2015

    9.6
    very nice place to stay and very good breakfast!
    • Leisure trip
    • Solo traveller

    very nice place to stay and very good breakfast!

  • Reviewed: 15 September 2015

    10
    Everything!
    • Leisure trip
    • Couple

    Nothing ;)

    Everything!

  • Reviewed: 6 September 2015

    10
    Kind satffs
    • Leisure trip
    • Solo traveller

    Kind satffs

  • Reviewed: 18 August 2015

    10
    Clean, nice located (close to westbahnhof) and to city...
    • Leisure trip
    • Solo traveller

    Clean, nice located (close to westbahnhof) and to city center, very good breakfast

  • Reviewed: 12 August 2015

    8.8
    The room was beautiful;
    • Leisure trip
    • Solo traveller

    The long hallways; lack of light in hallways

    The room was beautiful; the location convenient

  • Reviewed: 5 July 2015

    7.9
    Position, staff, good breakfast, large room.
    • Leisure trip
    • Family with young children

    Position, staff, good breakfast, large room.

There are also 29 reviews without text. These impact the overall review score.

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