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Reviews of Activ Sunny Hotel Sonne 4 stars

Seestraße 15, 6365 Kirchberg in Tirol, Austria

#16 of 30 hotels in Kirchberg in Tirol

Guests' Choice

Review score

Based on 362 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 - 41

  • Reviewed: 10 July 2018

    8.3
    Nice pool.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Restaurant policy was a bit strange in that they tried to put us at a table near the door even though the restaurant had loads of free tables. When my husband objected we got a better table. Only choice was a buffet which tasted ok but was not very well presented. Hotel room was a bit warm.

    Nice pool. Nice hotel. Beautiful setting. Good parking. Good breakfast. We were treated to some great Tirolean music in the restaurant!

    Stayed in July 2018

  • Reviewed: 22 February 2018

    8.8
    Great place, food, staff and facilities were amazing, I will be back!
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have preferred a return ski shuttle, while there was a trail you could take from the lift for a beginner skier like myself it was tiresome after a long day skiing.

    Staff was very friendly and the facilities where great! The sauna after a day of skiing was amazing! Breakfast was delicious, there was a big spread to include fresh omelettes and champagne.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    7.1
    Enjoyable stay. Lovely hotel in a beautiful resort.
    • Leisure trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    Beds were uncomfortable (particularly the children’s sofa bed). The hotel did their best to improve the beds but still not great. Evening meal on half board basis provided limited options with several combinations that didn’t appeal to children.

    Facilities were great and kept clean. Staff very friendly and helpful. Breakfast was very good and had everything you could want. The hotel ski bus facility was an added bonus which compensated for an otherwise difficult location for public ski bus stops.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    6.7
    Good location for skiing, food is very dated
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The food was like being back in the 70’s, even though we had half board we ended up eating in other restaurants most of the nights. Staff was mostly inexperienced

    Ski shuttle service Skiing back to the hotel The room was nice and big

    Stayed in February 2018

  • Reviewed: 3 January 2018

    10
    Great stay! highly recommend the area for the adventurous skier.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    If you don't speak German getting around on public transport could be tricky, also all the tv channels are in German.

    The Spa area was great, very clean, nice swimming pool and sauna (nude). We were given robes, slippers and the towels are changed daily. The Breakfast had a good variety of continental and cooked food options. The hotel staff from the Bar staff to the restaurant staff all very friendly and made us feel welcome. We had a wonderful time over the New Year, firework display, live music and great cocktails from the bar staff. A high standard hotel I highly recommended for a Ski/Spa break, the area is good for proficient skiers and it also offers some of the best Cross-country ski routes to be found in Europe! The most beautiful mountains and valleys.

    Stayed in January 2018

  • Reviewed: 28 February 2017

    9.2
    Very nice room, in a good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    They didn't offer transportation from the skiing slope to the hotel (or some information on how to get there by public transportation). They did offer a skiing route, but that wasn't an option for a beginner. The dinner was not enough in a couple of evenings (very small "big" portions). It seems to be very popular for families (so be prepared to be surrounded by a lot of kids).

    The room was quite generous, and with a very nice view of the mountain. The food was really good (could have been a little more). The facilities were clean and easily available. They offered transportation from the hotel to the skiing slope.

    Stayed in February 2017

  • Reviewed: 14 February 2017

    7.9
    The staff was very helpfull.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a bath in the room, what i didn't like because to use it as a bath it was too small and to use it as a shower it was also to small and not practical at all.

    The staff was very helpfull. The room was very clean every day and also comfortable with a nice balcony. Breakfast as diner was also good. The toilet is separate from the bathroom wich I always prefer.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    9.6
    From school run to ski run!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked to be able to make a cup of tea in the room first thing, but breakfast more than made up for it.

    Really helpful staff, good sized rooms, easy transport to the slopes in the morning. Brilliant breakfast! Wish we had stayed longer and got a chance to use pool/spa facilities but we were too busy skiing and apre skiing!

    Stayed in February 2017

  • Reviewed: 30 January 2017

    8.8
    Nice hotel with very good facilities and breakfast - Dinner could be better...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Meat at dinner main course was overcooked and dry throughout the stay.

    Very good rooms and facilities. Very good breakfast - good quality and big selection. Nice bar area with excellent service. Good free ski shuttlebus service to the lift in the morning - possibility to ski in coming home, but not easy

    Stayed in January 2017

  • Reviewed: 3 January 2017

    5.8
    A hotel with great potential, but as it is run now it is more like a three star hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    Difficult to use the relax facilities in a good way since there were too many noisy and uncontrolled kids, both in the pool and in the sauna area. Too much hearing between the rooms, and noise in the corridors at evenings / nights.

    Good breakfast, good space in rooms. Transport from the hotel to the ski lift.

    Stayed in January 2017

  • Reviewed: 31 December 2016

    9.6
    Wonderful time in the center of Austria
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    The sleepers they give is dangerous when walking around the swimming pool

    The room was large and there was a lot of place everywhere. All was clean and staff was very kind.

    Stayed in December 2016

  • Reviewed: 6 November 2016

    7.9
    Large good quality family hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dinning room and bar area rather dark and uncomfortable which didn't encourage us to linger in the evenings.

    Lovely large room.Big pool which was very popular with families.

    Stayed in November 2016

  • Reviewed: 26 October 2016

    8.0
    A nice hotel , wonderful view.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The food at dinner was not at the level of 4 star hotel and on breakfast it was O.K. (not more).

    The room was big with a balcony.very clean.The view was admirable.

    Stayed in October 2016

  • Reviewed: 11 October 2016

    6.7
    Overnight in Austria
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was larger than most, but seemed to be missing furniture. The bed was comfortable, but beginning to sag a little. The bathroom toilet was strange, tucked away in a 2.5 ft wide nook. Dinner in the restaurant was a bit disappointing, this fish wasn't fresh.

    We enjoyed our stay. The hotel was clean and staff were friendly. Breakfast buffet had a nice selection meats, fruit, scrambled/boiled eggs and 1 pastry. Awesome espresso machine, good coffee. Large pool if you enjoy swimming. Parking on site.

    Stayed in October 2016

  • Reviewed: 4 September 2018

    9.6
    Everything
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    sauna was to small

    Everything

    Stayed in August 2018

  • Reviewed: 27 April 2018

    9.6
    Perfect breakfast, nice dinner, comfortable rooms
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Perfect breakfast, nice dinner, comfortable rooms

    Stayed in April 2018

  • Reviewed: 5 March 2018

    6.7
    Satisfactory
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    Very difficult to access from village, through a back side entrance over ice, no path...

    Good breakfast, Pleasant staff

    Stayed in February 2018

  • Reviewed: 2 February 2018

    9.6
    Fantastisch
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 3 nights

    Alles was super in dit hotel.

    Stayed in February 2018

  • Reviewed: 6 January 2018

    9.2
    The staff was very helpful and the location was very nice.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 6 nights
    • Submitted via mobile

    The staff was very helpful and the location was very nice.

    Stayed in January 2018

  • Reviewed: 5 October 2017

    10
    The location was beautiful, the room was nice and we enjoyed...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was beautiful, the room was nice and we enjoyed our meals at the restaurant.

    Stayed in September 2017

  • Reviewed: 27 July 2017

    10
    Nice and friendly hotel
    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Nothing

    Nice location. Nice view. Excellent restaurant.

    Stayed in June 2017

  • Reviewed: 26 March 2017

    6.7
    Ski stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff could be friendlier and lack of options in dinner menu

    Location was central yet quiet

    Stayed in February 2017

  • Reviewed: 24 February 2017

    7.1
    Breakfast great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Rooms too warm, with heating turned off & window open!!! - temperature could not be regulated

    Breakfast great

    Stayed in February 2017

  • Reviewed: 20 February 2017

    9.6
    Swedish 'Book Club' Ski trip
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    The Spa area was a great relief after a days skiing. Staff were extremely helpful and great Breakfast buffet.

    Stayed in February 2017

  • Reviewed: 18 February 2017

    7.5
    Breakfast and sauna area
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Location , not close to center and slops

    Breakfast and sauna area

    Stayed in January 2017

  • Reviewed: 16 February 2017

    6.3
    Excellent pool.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    Skibus starts at 9,00 :-(

    Excellent pool.

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    8.8
    Excellent matras.
    • Leisure trip
    • Couple

    Reception team did not always show customer friendly attitude. They were tensed and occupied by their computerwork in stead of interested in guests. We liked the Tirolian kitchen, but a little innovation might be considered.

    Excellent matras. Cleanliness overall, including swimming pool. Service in restaurant, bar and terras is customer minded and pro-active. Extensive breakfast, for example fresh fruit and smoked salmon.

  • Reviewed: 7 March 2016

    8.3
    Great hotel for skiing.
    • Leisure trip
    • Couple

    Mattress and Pillows could be better. Uphill walk from the village centre.

    Great hotel for skiing. Free hotel taxi service to the lifts. Good food and spacious rooms. Highly recommended.

  • Reviewed: 29 February 2016

    9.6
    We liked the comfort of the hotel and friendliness of its...
    • Leisure trip
    • Couple

    We did not like their "fake" skibus service. The bus took us to the funicular but in the afternoon after whole day of skiing we had to go back on foot. This made us to use our car everyday instead. It would be better not to offer such a pseudoservis at all.

    We liked the comfort of the hotel and friendliness of its staff.

  • Reviewed: 28 February 2016

    6.7
    Location .
    • Leisure trip
    • Couple

    Our request for an early (11 o clock ) check in was not considered and had also no answer for this wish of ours. Also a later check out was not possible although the hotel did not seem to be fully booked.

    Location .

  • Reviewed: 26 March 2015

    7.9
    The lady at the reception was very helpful and friendly
    • Leisure trip
    • Solo traveller

    It was a bit too easy to hear a neighbour snoring and the couple at the other side of my room certainly not snoring.

    The lady at the reception was very helpful and friendly

  • Reviewed: 24 February 2015

    8.8
    Good facilities and helpful staff.
    • Leisure trip
    • Family with older children

    Room wi-fi was rather intermittent / unreliable and shower water pressure rather low. Otherwise great stay...

    Good facilities and helpful staff. Excellent breakfast choice. Hotel ski bus very useful to get to the lift and great that it is possible to ski back to the hotel. (The route isn't obvious so ask at reception!)

  • Reviewed: 22 January 2015

    5.4
    The reception staff were lovely and very helpful also the...
    • Leisure trip
    • Couple

    My biggest gripe was with the restaurant manager. He treated us like second class guests. Each morning we were not allowed eat in the main restaurant but in a side room. Dinner in the evening was another challenge. We did not opt for the all in package as the children were being charged E25.00 for a very limited children's menu.we were refused dinner from a la carte menu . Telling us the restaurant was full when it was obvious that was not the case. I found it incredible that our grandchildren were charged full adult room rate when they shared a sofa Bed in their parents room.

    The reception staff were lovely and very helpful also the day staff in restaurant

  • Reviewed: 22 January 2015

    6.3
    We loved the hotel its more modern than on the photos and...
    • Leisure trip
    • Family with young children

    The restaurant manager has an attitude and made us feel uncomfortable banishing us from the main dining room for breakfast just because he could!food not great except on new year eve dinner. The rooms were sufficating and reception only controls under floor heater which takes days to come down

    We loved the hotel its more modern than on the photos and has a lovely home feel about it

  • Reviewed: 4 January 2015

    7.1
    Spacious room with good view, very nice staff at dinner, big...
    • Leisure trip
    • Family with young children

    Reception is impersonal, no real facility for young kids, no direct access to ski pists, quite expensive vs standard

    Spacious room with good view, very nice staff at dinner, big swimming pool

  • Reviewed: 28 February 2016

    9.2
    Very nice room, great location.
    • Leisure trip
    • Family with older children

    Very nice room, great location.

  • Reviewed: 18 February 2016

    10
    Great location (short-cuts to town centre), wonderful staff,...
    • Leisure trip
    • Couple

    Great location (short-cuts to town centre), wonderful staff, amazing breakfast, etc, etc. Would love to stay again soon.

  • Reviewed: 21 January 2016

    9.2
    Food is excellent, nice sauna and pool and very friendly...
    • Business trip
    • Couple

    Food is excellent, nice sauna and pool and very friendly personnel! We had a great and relaxed stay with a great view on the snowy mountain!

  • Reviewed: 12 January 2016

    6.7
    Very Nice hotel
    • Leisure trip
    • Group

    Distance from lifts and town center

    Very Nice hotel

  • Reviewed: 14 February 2015

    10
    Rooms great and spacious.
    • Leisure trip
    • Group

    Rooms great and spacious. Food really good

  • Reviewed: 8 January 2015

    7.1
    Excellent for ski holiday.
    • Leisure trip
    • Family with young children

    No additional info available (in English) ie where to go, how to travel, what is happening where.

    Excellent for ski holiday. Staff friendly.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 41

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