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Reviews of AktivHotel Hochfilzer 4 stars

Dorf 33, 6352 Ellmau, Austria

#7 of 8 hotels in Ellmau

Guests' Choice

Review score

Based on 296 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 - 33

  • Reviewed: 24 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    It was maybe a bit expensive for two people. It would be almost the same price if two people booked separate rooms as individuals. But then I did check against comparable properties in the region, and the price was competitive. There were two separate single duvets on the double bed (this may have been an austrian custom??? We asked at reception they said they didn't have a double duvet.

    Spa area is very pleasant. Outdoor hot tub with a good view. Great location. Free ski rental at the end of the season. Gave us chocolate box on mother's day which was a nice touch. Ashamed to say they didn't last the journey home to the intended recipient.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Rest rooms seems to be older and not so a good standard like the rest of the building, but okay. Small meals are more snacks, so for us there was a gap between snacks and x-course meal

    + great and huge breakfast + very friendly staff + in the center and short ways - no need to use the car + pool - a big plus for children

    Stayed in March 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The bar/sitting area is barn-like, a bit chilly and lacking in comfortable furnishings and colour. Should never be described as cosy. Tiny shower room in standard room with no extra toiletries other than soap dispenser. Room lacked a few comforts e.g. no comfortable chairs or rugs on the cold wooden floor.

    Exceptionally friendly and helpful staff. Comfortable beds and pillows. Location close to nursery slopes and ski bus stop. Attractive pool area and jacuzzi.

    Stayed in January 2017

  • Reviewed: 17 January 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was wonderful. Great location, amazing view from the outdoor sauna, excellent ski storage and right next to the ski bus stop. A little pricy but would definitely book again.

    Stayed in December 2016

  • Reviewed: 23 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room - Single Use
    • Stayed 4 nights
    • Submitted via mobile

    The beds are a bit hard

    Friendly staff, good rooms and a great location. The free bus to the ski slopes stops next to the hotel and takes you to the lifts and one of the biggest connected ski areas in less than 5 min. The sauna and swimming pool allow you to really relax after a day on the skies

    Stayed in December 2016

  • Reviewed: 25 September 2016

    • With a pet
    • Leisure trip
    • Couple
    • Family Apartment
    • Stayed 1 night
    • Submitted via mobile

    We didn't get the room we booked. They show us some nice picture to make us decide for their hotel. When we arrived they simple told us that we couldn't stay at the hotel but in the house across the street. The house was cold, dark, no elevator, we stayed in second floor, the smell like no one being there for a long time. It was an important anniversary we planned to celebrate in that hotel having dinner there etc. They just acted the staff like we don't belong to the hotel and didn't care so we decided to have dinner somewhere else, paid for the room with additional taxes and for the dog, too and left. We surely don't recommend the hotel to the guests that would choose by the picture and we will book another staying when come again in Ellmau. I told the lady at the hotel I'm not satisfied with the room we got and she was kind of a rude. I check the booking again- no word about we should stay somewhete else. Very bad experiebce, be aware what you book!

    Breakfast was very good. Alsi the sauna and pool.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The only thing I expected and wasn't there was tea and coffee making facilities in the room.

    The food was lovely, a great choice and always perfect. Great location.

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No negatives

    Many choices available at the salad bar. The antipasto platter was a nice addition. Fresh omelettes and waffles for breakfast. A quaint town with everything you need.

    Stayed in August 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Room allocated was rather small for two people. Was not impressed with the BBQ evening which gave less choice of food.

    location in the centre of the village. Car parking facilities and the bar area

    Stayed in June 2016

  • Reviewed: 12 March 2018

    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The staff were very friendly and helpful.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel in the centre of Ellmau. Kind staff and great breakfast and dinner. The ski bus is just around the corner.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Amazing hotel. We liked everything there. The food was fantastic; the location - perfect; the room clean and cozy; the personal - very polite.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell of pool on the first floor

    Friendly staff Supportive and fair for family packages (accommodation, food) Central location

    Stayed in December 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    perhaps two meat options for dinner otherwise more than excellent

    Stayed in March 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 7 nights

    Perfect stay, could not fault this hotel.

    Stayed in March 2017

  • Reviewed: 3 February 2017

    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Free WiFi under standarts.

    Great location near ski bus. Nice room. Conformtable pool and sauna area.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing !

    Perfect Location, comfortable beds, great amenities, excellent breakfast, superb staff.

    Stayed in December 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit of a walk from town.

    Lovely pool with view of mountains. Nice restaurant/food. Large good underground parking at small charge.

    Stayed in September 2016

  • Reviewed: 2 October 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    WiFi did slow at peak usage times.

    The location is perfect centre of the town and the views from the jacuzzi are simply stunning.

    Stayed in October 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Food was all too greasy

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Excellent value for money, clean and comfortable...

    Stayed in August 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights

    Breakfast´s choice was really amazing, the staff was very nice and helpful. Warm recommendation for holiday. Worth a visit. Jaroslav

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 March 2016

    • Leisure trip
    • Family with young children

    Could have arranged dedicated skilocker instead of general room.

    Friendliness of staff, excellent facilities, kids perfectly entertained by means of pool and playroom. Food very good as well. Great time !

  • Reviewed: 28 February 2016

    • Leisure trip
    • Couple

    Mattresses and pillows were very thin, could have been better. Breakfast was on until 10:30, yet many mornings items stopped being replenished before 10. Ski room could have lockers in it.

    Leisure facilities were outstanding, could have been open for longer. Omelette station at breakfast station was great. Room was spacious and very nice.

  • Reviewed: 18 January 2016

    • Leisure trip
    • Family with young children

    Beautiful traditional family hotel in a lovely little Austrian village. The staff are always friendly and helpful and the leisure facilities are fantastic. The rooms are comfortable and there are good facilities for babies and children.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    There's a nice new lounge/bar, but the service there is lacking.

    Half-board breakfasts and dinner were excellent, especially the wide selection at the breakfast buffet. The views from the north-side deluxe room are amazing (thanks for the upgrade from a comfort room). Easy drive from Munich.

  • Reviewed: 13 June 2015

    • Leisure trip
    • Couple

    Parking inadequate - wished to be sure that car was secure & safe, weren't told about garage option till day before we left

    Hotel atmosphere - formal & organized but relaxed with friendly & helpful staff. Nothing to dislike within the hotel.

  • Reviewed: 17 March 2015

    • Leisure trip
    • Couple

    Some of the staff need to work on their manners. Secondly it was unclear on how to behave in the spa regarding nude/or not - causing very uncomfortable experience.

    Family feeling. Very convenient regarding practicalities for ski rental, storage, skibus, skipasses. Great food!

  • Reviewed: 27 December 2015

    • Leisure trip
    • Family with young children

    Nothing

    Location is the top criteria for this hotel.You can find everything around the hotel.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with older children

    Having to leave

    Everything about the stay was fantastic

  • Reviewed: 24 July 2015

    • Leisure trip
    • Group

    Swimming pool V/good Good selection of food at all meals

  • Reviewed: 15 March 2015

    • Leisure trip
    • Couple

    No bad expierence..

    Food, Spa, Rooms,..

  • Reviewed: 21 January 2015

    • Leisure trip
    • Family with older children

    Perfect location in the center of town. Nice facilities and great breakfast. Can walk to ski lift. Will return w/o any hesitation.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 33

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