The location, the staff, the cleannesses and the amazing breakfast.

Stayed in February 2024

Family room (407) was very small for family of 4. Sofa bed inadequate for 2 children (aged 8 &12) to sleep on (squeaky and uncomfortable). We had to put mattress on floor. With that in mind the price was very expensive for the standard of room. Heating too high. Not the fault of the hotel but there was a LOT of noise in the streets late in the evening. Only possible way to sleep was with ear plugs (and we were on the 4th floor).

Quality of food very good. Although note the Trattoria is not inlcuded in half board. This was not known to us when booking. Location great near lifts. Staff very courteous. Bar area very nice. Great kids area. Heated locker for skis.

Stayed in February 2024

I did not like the main courses they served for dinner.

Location is good, facilities are good, most of the staff very kind and good and the breakfast was very good.

Stayed in February 2024

Dinner was really poor. Little rude staff

Very close to all lifts. Basement storage for skis with heated lockers so you put on warm boots every morning

Stayed in February 2024

Be nice to have options of 4 single beds for a group of friends

Food great and good location

Stayed in January 2024

Rooms need a refurb, my was a bit grubby and the bathroom was poor, shower was rubbish. My room was facing the car park at the back and was directly over the hotel delivery entrance. There was banging and noise from 5am. Not possible to close the windows as the rooms are too hot.

Great location, fabulous views, really nice communal areas and great food.

Stayed in January 2024

Someone entered our kids room at 1:00 in the middle of the night!!!! They were terrified!!!! First we heard someone shouting and banging doors and then suddenly someone got in our 20 year-old kids room, which was locked from the inside. They started screaming and whoever it was, left. Then we saw a policeman and a policewoman arresting two people. Of course we didn’t sleep that night. We never learnt who got in the room. The manager told us we were safe and for compensation gave us free parking(50€). I would expect at least not to pay for the night we lost our sleep and the invasion of our privacy!!! Let me say that it was the fourth time we visited this hotel. This is not how you should treat your clients!

The location is great! In the centre of Saalbach, very close to all the ski lifts! The ski room renovated! The food excellent and the staff of the restaurant very polite!

Stayed in January 2024

Is quite expensive.

Great breakfast, very good location and facilities were very good.

Stayed in January 2024

But hold onto your ski poles; there are a few bumps on this slope! The beds... Let's just say they're as firm as the mountain's resolve to challenge skiers. And those street-facing windows? Great for scenic views but not so much for soundproofing – you might catch a free street concert or two.

Ever wished for a hotel where ski lifts are closer than a polar bear's fur? Welcome to JUFA Alpenhotel Saalbach, where the slopes are practically your backyard! The staff? They speak English so smooth, you'll feel like you're ordering pizza back home. And breakfast? Hold on to your knickers because you can order fresh eggs and omelets like you've got a breakfast genie at your service. Not to mention, they've got a ski rental shop just across the street offering discounts sweeter than hot cocoa. Plus, buying lift passes here saves more time than it takes to put on your snow boots. Now, onto the ski lockers—they're like magical treasure chests for your gear. And while parking might come with a tiny price tag, it's worth it for the convenience.

Stayed in December 2023

hotel was good. Food was not good.

Stayed in January 2024

Breakfast was good, but not so rich as in the past. The staff was very kind.

Stayed in December 2023

Hotel doesn't have enough parking place for all guests, so if you are late, you need to search it all around Saalbach. In the room was a bit cold with no thermostat. The toilet (without a sink) was separate from the bathroom. Rooms are very different in size. However, overall the stay was pleasant.

Ski-room, Wellness area. Nice and very clean rooms. Friendly staff in restaurant and bar (little less at the reception).

Stayed in December 2023

Hotel parking was not available and it was difficult to find another option to leave car

Great breakfast, very kind staff, cosy room

Stayed in December 2023

breakfast is until 10.30, but after 10am some of the stuff (e.g. eggs, juice) was not available anymore

value for money excellent, location the same

Stayed in October 2023

staff was very friendly and the venue was nice

Stayed in October 2023

Parking was, overloaded. I'm dissabled

Food was first class Staff very helpful

Stayed in August 2023

- Size of hotel: We were in low, end of season rainy weekend and not many guests there so was great. However in peak weeks i assume the no of rooms of the hotel does not spell anything good (massive), particularly the spa, looking at the sheer size and number of seats, will probably look like a zoo (but of course its an assumption and by this nature unfair). - Weighting staff was somewhat liberal, tatoo-ed and not too knowledgeable but hey, who doesn't suffer staff problems these days. - The atmosphere in the main restaurant (not the side rooms they seemed cosy) is slightly resembling old style east european dining halls with white light saving bulbs..... small changes could make big change here. -Choice at breakfast and dinner was good/all right and met 4* expectations but not extraordinary.

Staff is attentive and works hard, particularly the owner/manager she was incredibly helpful. Spa is huge and was great when we were there as there was no-one. Hotel has all/most facilities you can wish for and the bar in particular was modern and nice. Generally a good price/quality 4 star hotel. (parts of it were recently upgraded, not sure how they maintain a 'smallish' experience though.

Stayed in March 2023

Even though the gym was ok maybe more items

Location is great, staff was great and room was nice

Stayed in March 2023

close to everything i town, Nice and very clean. good food. in generally very nice hotel.

Stayed in April 2023

The egg man at breakfast was the only miserable faced staff member of the team - he is in the wrong job!

Ski room was great and well equipped, the Wellness area was pleasant but no pool. The food was generally good, a bit tasteless sometimes and the fruit was bland but the pastries, bread etc all nice.

Stayed in March 2023

location, space and facilities

excellent property. very well appointed and comfortable.

Stayed in March 2023

Non

Good, polite, helpful staff. Excellent cuisine.

Stayed in March 2023

Just one small lift serving what is a large hotel, often waited a long time to be able to use it. Some of the restaurant tables were crammed in too close to each other. And the breakfast service seemed understaffed - meaning replenishment of some items was slow.

Good location, spacious rooms, very clean and well appointed, friendly staff.

Stayed in March 2023

one small lift in reception

great staff delivering a friendly and efficient service in a great location. I would definitely stay here again.

Stayed in February 2023