Reviews of Hotel Alpenwelt Superior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Flachauerstraße 72, 5542 Flachau, Austria

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Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewReviewed: September 5, 2025 · Stayed in August 2025
Verified reviewGreat staff. Good food. No need to think about lunch, you just prepare a sandwich for yourself in the morning. Comfortable beds, and clean room.
The dinner finished a little bit early, at 20.00.
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewexcellent location, friendly staff, excellent breakfast
Reviewed: May 5, 2025 · Stayed in March 2025
Verified reviewEverything was just great! The staff, the food, wellness area, also the location :)
Nothing
Reviewed: April 6, 2025 · Stayed in March 2025
Verified reviewReviewed: January 3, 2025 · Stayed in December 2024
Verified reviewReviewed: December 22, 2024 · Stayed in December 2024
Verified reviewNice small hotel, everything close, very good breakfast and great dinners, very pleasant staff, nice free wellness area. Ski bus stop just in front of the hotel. Room cleaning every day.
Breakfast starts at 7:30 AM, for early morning skiers it would be helpful to start the breakfast at 7:00 AM :)
Reviewed: December 22, 2024 · Stayed in December 2024
Verified reviewReviewed: December 22, 2024 · Stayed in December 2024
Verified reviewNice room, delicious breakfast, relaxing spa area, great ski room for warm ski shoes, ski bus infront of the hotel.
Reviewed: December 15, 2024 · Stayed in December 2024
Verified reviewSpacious room, comfortable, realy clean and neat. Good breakfast and nice bar in the lobby. Realy friendly staff. The stay was way better than expected.
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Reviewed: December 8, 2024 · Stayed in December 2024
Verified reviewPerfect location Amazing hotel Owner should be proud on his staff!
Reviewed: September 10, 2024 · Stayed in August 2024
Verified reviewGood place & location
Parking problems
Reviewed: August 26, 2024 · Stayed in August 2024
Verified reviewReviewed: June 8, 2024 · Stayed in June 2024
Verified reviewExcellent food selection, kind and helpful staff, wonderful view and convenient location. Definitely recommend. Mr.Denes and Mr.Mudi have shown excellent hospitality.
Reviewed: February 24, 2024 · Stayed in February 2024
Verified reviewStaff were lovely Right at the bus stop Overlooking the river
Terrible shower design The entire bathroom gets wet
Reviewed: January 28, 2024 · Stayed in January 2024
Verified reviewLocation is great, very close to the bus station. Nice staff, breakfast ok-ish.
Reviewed: January 14, 2024 · Stayed in December 2023
Verified reviewReviewed: January 6, 2024 · Stayed in January 2024
Verified reviewReviewed: January 6, 2024 · Stayed in December 2023
Verified reviewReviewed: December 31, 2023 · Stayed in December 2023
Verified reviewLocation
The way of serving dinner should be improved. Also, the tables in the restaurant are small and placed too close to each other.
Reviewed: December 20, 2023 · Stayed in December 2023
Verified reviewReviewed: December 18, 2023 · Stayed in December 2023
Verified reviewbathroom
Reviewed: October 20, 2023 · Stayed in September 2023
Verified review