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Reviews of Hotel Ambassador This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kärntner Straße 22, 01. Innere Stadt, 1010 Vienna, Austria

#139 of 375 hotels in Vienna

Guests' Choice

Review Score

Based on 2260 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.8

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location in the heart of vienna!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Lovely, would definitely stay again. Location cannot be beat.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 3 nights

    Carpet felt a bit dated.

    Lobby, staff, bar, all were beautiful. Loved the outdoor area with umbrellas for people watching and an afternoon libation. Staff was very accommodating and helpful. Rooms were large and spacious , if a bit dated, but had an old world vibe. Which fits the area.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The queen bed had two mattresses instead of one large mattress

    the location was great and the rooms were good.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice location

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was clean, spacious, light and comfortable. The location was excellent and we could walk to most attractions. The hotel staff were helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Traditional and modern
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tea pot and/or coffee machine were missing in the room badly! The hotel of this level should provide at least with tea facilities!

    Traditionally decorated but fully refurbished hotel providing comfort and style. We highly appreciated to get the key of the room early in the morning upon the arrival! We even didn’t expect that. It was really nice for the side of the hotel stuff. Breakfast was very good, various and delicious!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All are the best

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Tea facilities in room would have been nice

    Massive room. Fantastic location. Good breakfast but quite expensive unless you make the most of the fizz, which I did!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Overall enjoyable stay, great if you would like to be in the middle of the action.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were placed in a room on the first floor. However, we were required to take the lift, then make a convoluted walk up several sets of stairs, across a corridor before reaching our room. This was harder when we had to do it with our luggage in tow. A ramp would have been easier. Key access was a traditional lock and key (only 1 key). The walls must be thinner than I thought as I could hear others in the neighbouring rooms.

    Amazing location. Right in the centre of the square, just around from St Stephen’s cathedral , easy access to the underground subways. We were able to walk to all the sights extremely easily. Spacious room.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Location , Location , Location !! The hotel was close to everything , all the popular spots .. We arrived last March, it was still low season, and they upgraded our room, we had such a lovely surprise 👌 Breakfast was great and the room we received was wonderful .. We will definitely come back !

    Stayed in March 2024

  • Reviewed: April 9, 2024

    9.0
    Definitely will return to this hotel.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location excellent and very good breakfast.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    For a weekend a good choice
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had ants in our bathroom. We have told on reception, that we came for the weekend to celebrate our wedding anniversary - we got just no reaction, not even in words...

    The hotel itself is nice. The room is a bit got on in years, but it fits the common hotel style.The beds are comfortable, the room is clean. We didn't have any breakfast, so I can't say anything about, but there is a good bar with a tasty coffee and cocktails. To have a nice weekend in Vienna is a good choice. The location is top and excuses all the deficits.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    10
    We were on a family vacation and fell in love with both the Ambassador and Vienna.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Absolutely nothing!

    Fabulous location and rooms. Gracious staff. Would highly recommend!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Spotless linen. close to main sites. Helpful receptionists
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast. Cooked food was cold, though we were offered freshly cooked eggs. Creakyfloorboards. Complicatedlight switches.

    Room and location

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Everything is fine here !

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Perfect for a short visit.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lobby is very small.

    The location above all.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Well situated hotel, complementary supplies of coffee and water shall be considered
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complementary coffee and water, manual room key, pillows are not comfortable

    Location, bright room, bathroom heated flooring

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I had a fantastic stay at Hotel Ambassador in Vienna. From the moment I arrived, the staff greeted me warmly and made me feel right at home. The room was spacious, clean, and beautifully decorated, offering stunning views of the city. The amenities were top-notch, and I especially enjoyed the delicious breakfast served each morning. The location couldn't have been better, with easy access to many of Vienna's attractions and public transportation. Overall, I highly recommend Hotel Ambassador for anyone visiting Vienna, and I look forward to returning in the future.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    10
    Convenience and cleanliness in an elegant facility
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No coffee machine in rooms (might just be an Austrian thing though, I’m not sure)

    Location was everything, very elegant and clean

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Nice hotel with a good location.
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    Good location.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    avarage
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 7 nights

    Hotel facilities are poor They charge for everything in the room even teabags and when they bring something to the room they charge 5 euros for delivery There is even no drinking water in the room

    The location was great, being close to all the shops and restaurants

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room decoration was a little old fashioned but not a problem.

    The traditional hotel is in the centre of town Just a few minutes walk from many attractions. There are bars restaurants and shops in the vicinity. Our room was Immaculate and very clean

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Second time at the ambassador - best value for money 4 star hotel in Vienna
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 4 nights

    nothing

    large rooms in traditional style and really excellent facilities - corner room and upgraded on arrival . Very quiet hotel even though on the biggest shopping street in Vienna.

    Stayed in March 2024

Showing 1 - 25

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