Neubaugürtel 34-36, 07. Neubau, 1070 Vienna, Austria
#213 of 397 hotels in Vienna
Guests' ChoiceBased on 2434 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.2
Free Wifi
8.6
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End of dialog contentReviewed: September 24, 2025
Marcin
PolandGood location, clean, nice staff
Stayed in August 2025
Reviewed: September 23, 2025
Patrik
Czech RepublicWe stayed 1 night only - nothing to complain about.
Location of the Hotel is great, closeby to public transport. Parking in the garage is available as well, not the cheapest, but its Wienna :)
Stayed in September 2025
Reviewed: September 22, 2025
John
CanadaBreakfast buffet was great. Room was large but decor was minimal.
Stayed in September 2025
Reviewed: September 21, 2025
Kefhilwe
BotswanaIt’s not a dislike but it’s a room for improvement. The restaurant in the hotel must improve their service. We waited a long time to be sat; and then the waiter disappeared without giving us a menu! Then someone else dropped us a menu and disappeared!! We had children with us and after 40 minutes we left to find food elsewhere!!
The hotel’s location was the most amazing!! The tram line is right in front of the hotel and lots of restaurants around the hotel too!! The rooms were amazing- spacious and with the most amazing views of the city! My kids loved the double storey room!
Stayed in August 2025
Reviewed: September 19, 2025
Caroline
United StatesThe shower head initially was squirting water until on the last day my husband figured out how to tighten it. This, along with the half length glass shower barrier meant that the bathroom got very wet when anyone showered. Also the walls were a little dirty, which was unexpected
Room was quiet despite being on a main street. A/C worked well. The location is perfect for getting onto multiple transportation lines! This made it easy to stop back midday to freshen up and drop off items. Electric kettle in room was appreciated.
Stayed in September 2025
Reviewed: September 18, 2025
Jakub
SlovakiaThe room had some flaws - broken mirror fixed by tape, bathroom door not closing properly, tub not draining during shower and a window would not close all the way. The room was not cleaned on Sunday, but that might be normal for Austria.
Very good location close to U4 and tram stops, rich breakfast with lots of options.
Stayed in September 2025
Reviewed: September 15, 2025
Yuri
IsraelShower leaking on floor and the organic vegan soap stinks like old cottage cheese
Easy access to metro and nearby train station with shopping center
Stayed in September 2025
Reviewed: September 14, 2025
Ghadah
Saudi ArabiaThe staff were polite but not very welcoming. Housekeeping was disappointing — even though we requested daily cleaning, they only came once during our 6-night stay. The toiletries (soap and shampoo) were poor quality and had an unpleasant smell.
The location is excellent, very convenient for getting around Vienna. Breakfast was good and offered a nice start to the day.
Stayed in September 2025
Reviewed: September 13, 2025
Darja
EstoniaNothing
It was clean and comfortable bad, perfect breakfast and nice personal
Stayed in September 2025
Reviewed: September 12, 2025
Radek
Czech RepublicQuite long waiting times for lift. Expensive parking.
Delicious breakfast with great choice of local food. Convenient room. Good location accessible by public transport. Safe parking garage.
Stayed in July 2025
Reviewed: September 12, 2025
Radek
Czech RepublicQuite long waiting times for lift. Expensive parking.
Delicious breakfast with great choice of local food. Convenient room. Good location accessible by public transport. Safe parking garage.
Stayed in July 2025
Reviewed: September 10, 2025
Sheau
MalaysiaStaff friendliness - need improvement Shower - Water flow out on the floor Room - Carpet seems not clean Room cleaning service - need to scan QRcode but not working Breakfast - not included and expensive
Location - near to tram station and Billa convenience shop
Stayed in September 2025
Reviewed: September 10, 2025
Vivek
QatarThe room was clean, comfortable, and more spacious than the average European hotel room. The location was excellent, with both the metro and trams just a short walk away. The staff and receptionists were very helpful and genuinely pleasant, making the stay even more enjoyable.
Stayed in August 2025
Reviewed: September 9, 2025
Daniyal
MaltaExplanation of parking at the hotel and room cleaning service. I lost my son's toy and couldn't find it after room cleaning service.
Breakfast was very good in taste, serving was good, hygienic and cleanliness up to standard.
Stayed in September 2025
Reviewed: September 5, 2025
Hamid
NetherlandsJust the room didn’t have mini bar (refrigerator) Usual lobby No special facilities
The location and breakfast were good and the room also was comfortable. Extra bed for child was perfect
Stayed in September 2025
Reviewed: August 31, 2025
Tamas
DenmarkWay to environment and climate focus..... no daily housekeeping.
Amazing hotel close to Westbanhoff and 10 min to walking street. Well equipped, clean and cosy. Delicious 😋 breakfast. Handcraft beer at bar.
Stayed in August 2025
Reviewed: August 31, 2025
Beyzanur
PolandPerfect location and helpful staff! The room was also clean.
Stayed in August 2025
Reviewed: August 27, 2025
Rajesh
United KingdomThe room we stayed in was one of the most bland rooms we have ever stayed in…plain white ceiling and walls, white, mild grey curtains…everything white….there was nothing on the walls...no frames or art work….felt little weird. Also there wasn't enough wardrobe space. The hotel is located on a very busy road with heavy traffic and our room was facing to that road. The room itself didn’t feel specious for a triple occupancy. Also the bathtub felt quite small.
The location of the hotel is OK from Vienna city center and major tourists attractions. The Westbahnof metro station is about 12 minutes walk from the hotel. There is also a tram stop located nearby. The room and bathroom were clean, the toiletries were good. We didn’t have breakfast at the hotel and also didn’t see many people eating their breakfast there. The staff is friendly and helpful.
Stayed in August 2025
Reviewed: August 26, 2025
Artem
United StatesNo mini fridge in the room, had to carry my stuff to reception to put it into their fridge.
Nice location, clean rooms, decent level of comfort, friendly staff. Absolutely mind blowing breakfast - nice and bright space, good food and variety of it.
Stayed in August 2025
Reviewed: August 25, 2025
Michele
IsraelThe room was very comfortable. The breakfast was excellent. The location was great. It as easy to get anywhere.
Stayed in August 2025
Reviewed: August 24, 2025
Tibor
HungaryFor the hotel price, parking in the hotel’s own parking should be included or at least hotel guests could have a better price.
Friendly staff, huge variety of breakfast and helpful waiter staff also, well located
Stayed in August 2025
Reviewed: August 24, 2025
Crisanto
HungaryNo fridge.
Mostly Everything.
Stayed in August 2025
Reviewed: August 23, 2025
Massimiliano
ItalyThe bathroom cleaning could be better. For me it wasn’t clear why, even though we requested a bedroom for three people, we only got two beds.
The beds were really comfortable Good position of the hotel and staff was really nice and professional.
Stayed in August 2025
Reviewed: August 23, 2025
Marius
United StatesThe cooling of the room was very slow, the room fridge wasn’t cooling even after they replaced it the said it does work but you could barely notice it .
The property was dissent , 10 minutes walk to my main interest street
Stayed in August 2025
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