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Reviews of Arthotel ANA Enzian

Rennweg 51, 03. Landstraße, 1030 Vienna, Austria

#225 of 316 hotels in Vienna

Guests' Choice

Review score

Based on 420 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.8

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Showing 1 - 75

  • Reviewed: 8 June 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The toilet is pretty small, but it is ok for the price

    Very friendly personnel, great breakfast, good garage with very high ceilings. We travelled with 2 small children, it was ok to sleep together on regular beds in room where 2 separated beds, as they were near the walls

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    Had to open the windows at night as the hotel had no air-conditioning. Noise levels in the rooms on the main road was really disturbing, didn't sleep well at all.

    Helpful staff, decent rooms and location close to town centre. Decent Breakfast.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Based on the photos of the hotel I was expecting something fancier in the rooms. Although the photos are really taken from the hotel itself, but in practice the room wasn't exactly as nice as the photos. The beds were not so comfortable.

    The natural environment and artistic and traditional concept of the hotel, and the organic basis of the food there was awesome.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Group
    • Double Room with Free Parking
    • Stayed 2 nights
    • Submitted via mobile

    The temperature outside was around 28 degrees Celsius and the room felt uncomfortably warm. Air conditioning was not on and had to request them for a portable fan Lighting in the rooms can be better. A central light would have helped. More plug points to charge phones- only 2 at present and not very accessible since they are deep inside bedside tables. You can either charge phones or use the bedside lamps. Options for vegetarians limited - can include at least one cooked dish like mashed potatoes

    Good location close to the Renwegg station. Easy access to airport ( S 7 train runs every half hour to the airport) and other places of interest Room was neat and clean. Quality of toiletries was good Efficient staff

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very basic, no tea/coffee facilities Lobby and breakfast area way too small for the size of the hotel and number of guests

    Good location, easy access to city centre and trains Good breakast

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The duvet provided is too small. The room was too cold at night. There was not proper lighting for reading.

    I enjoyed the free WiFi, proximity to the train station, and efficient staff. The room was clean especially the bathroom.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Excellent location with tram stops both towards and from the opera just in front of the hotel.. And the staff was so so helpful.. Ready to help you out with directions to your destination and also acted promptly to solve any issues related to the hotel stay itself...

    Stayed in March 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a little old fashioned hotel, but otherwise good.

    Room was big enough. The shower was maybe a little small and old fashioned (with a curtain), but otherwise it was all good. The breakfast was nice. Staff was helpful. They told me to park behind the building because it was a non working day so I don’t have to pay for a garage.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is max 1.5 sq.m. no raiser or iron to get, which was very unexpected. Also, the cleaning service is a bit strange: they give one small shower gel/shampoo for 2 people and don't change it, but several balsams for hair. Also don't add toilet paper and we had to ask for it. anyway a bit too less for 4-stars hotel

    Very stylised hotel, very nice and fancy kitchen and they Cook very well. Breakfast is also nice and coffee is tasty.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is situated on the main dusty road, some decorations inside are strange and oldfashioned -e.g. The textile squares on the walls, that should looks like a moss for few dollars on chinesse on-line shops, chipped walls in the corridors, musty smell in the bathroom

    Good for stay overnight, nice restaurant and great breakfast

    Stayed in December 2017

  • Reviewed: 26 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You can here your neighbors, but this is normal to almost all hotels.

    Interiors are very beautiful, I mean hall and restaurant. Very atmospheric. Great to spend season holidays.

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No tea/coffee making facilities in room - quite expensive to order a coffee (which comes from the same machine which is free at breakfast and not great quality). Central heating Radiators in room were rather noisy.

    Lovely charming country decor. Comfortable bed and good size room. Clean facilities. Good free wifi. Food from restaurant is hearty and tasty, if a little on the pricey side. Lovely selection of teas but 3.60 EUR for a cuppa was bit disappointing. Breakfast was good and nice choice available. Staff were cheerful and helpful.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    What was on the room list on the website was not given for example: bathgowns, bottled water and city view. There was no iron in the rooms or kettle with tea and coffee provided which would have made it more comfortable especially as we had paid a lot of money for each night.

    Beds were comfortable and room was warm and clean. We liked the Austrian traditional atmosphere of the hotel. Selection at breakfast was good and staff were attentive.

    Stayed in December 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The parking cost 19 euro per night, which is surrealistically expensive. As I complaint that there was no possibility to buy street parking ticket they offered to use the hotel parking for free until 10.00 pm.

    It was ok.

    Stayed in August 2017

  • Reviewed: 6 June 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights

    No airco in the rooms so it was quite warm.

    Location in close proximity to the conference I was attending. Quiet rooms (patio-side). Walking distance to the belvedere palace and botanic gardens, public transport hub nearby.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 3 nights

    Hairdryer barely works, with weak fan and halts after two-three minutes. Bathroom small and hard to move around. No refrigerator.

    Very polite and helpful staff. Fine breakfast.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Couple
    • Double Room
    • Stayed 3 nights

    WiFi connection was slow and interrupted, sometimes not working.

    Very good breakfast. Nice personnel in nice national costumes, I like it. Also nice decorations inside the hotel. Position of the hotel close to S-Bahn and Tram is excellent. We travel to Vienna often for dance competitions, so we appreciate good connection to competitions venues (photo from Kursalon Stadtpark).

    Stayed in April 2017

  • Reviewed: 23 March 2017

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Friendly stuff, arranged my check-in earlier, than it wad scheduled. Tasty breakfast with very good coffee.The hotel provided stable and fast wifi in the room. Location is perfect, Hofburg palace is 20-25 minutes walking, there are many shops and cafes around.

    Stayed in March 2017

  • Reviewed: 14 March 2017

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights

    being in room 605 end of corridor at 6 oclock each morning the boiler system could be heard through bathroom walls woke me early one morning

    the staff excellent very helpfull

    Stayed in March 2017

  • Reviewed: 19 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Extractor fan was broken in our bathroom. Im sure they would've rectified the problem had we reported it, but our stay was very short.

    Location is great on a main street. Breakfast and atmosphere of hotel is excellent.

    Stayed in January 2017

  • Reviewed: 6 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This is a good value hotel in a reasonable location with los of Austrian atmosphere designed for the package tourist - unfortunately we are not package tourists! Need I say more!

    Room was clean, staff nice. facilities good.

    Stayed in December 2016

  • Reviewed: 17 November 2016

    • With a pet
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    We had a pet with us. Nobody in reception asked us do we want the room cleaned or not during the weekend and of course we assumed that room will be cleaned like always before. We have travelled with pets all over Europe for years and this was first time when room wasn't cleaned neither towels changed during the weekend. So if you have a pet with you, ask about the cleaning in before hand.

    Underground parking although our car was almost too high for the garage. Interior design was very nice. Staff clothing was original. Restaurant was OK, although portions were very small. No extra fee of the pet.

    Stayed in October 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    TV is useless no normal channels that you would expect Shower was a bit cramped and awkward to get in and out of

    Staff were great all round nice place for a short stay nice food

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Ensure its clear when you book if breakfast is included. We thought it was but apparently not, and we had no proof otherwise.

    room was clean beds comfortable bathroom with tub and hot water and clean , new towels daily. we stayed street side on 5th floor nice view of street, not to noisy for us. Tram #71 to downtown is 1 minute walk outside door with 10 minutes ride to heart of downtown. Train S7 to and from airport is 5 minutes walk to hotel and about twenty minutes ride. Taxi airport to hotel 43 euro. Train 8 euro each to Airport. Stayed there early in early October for 4 days. If we return it's the first hotel will check out. We are in our 50s if that helps.

    Stayed in October 2016

  • Reviewed: 22 June 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room and bathroom very hot in room

    Only the location close to Belvedere Park

    Stayed in June 2018

  • Reviewed: 21 June 2018

    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was excellant.

    Stayed in June 2018

  • Reviewed: 6 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tiny, bed was uncomfortable.

    Decor in the main area and breakfast room was nice.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Too much noise

    Nice staff

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not

    Stayed in June 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The staff was very helpful and friendly, breakfast was very good with a lot of variety and fresh fruit and wide range of options for teas and breads.

    Stayed in May 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff speak just in dutch

    Breakfast

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    no hangers in bathroom

    Very comfortable beds, a bit too noisy, but they provide ear plugs.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Refrigerator in the room was missing. You have to improve this.

    Perfect atmosphere in a perfect place.

    Stayed in April 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant on the ground floor is not very good. Breakfast is delicious though.

    Stayed in March 2018

  • Reviewed: 2 March 2018

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    No downsides!

    Breakfast was nice. Rooms very tidy !

    Stayed in March 2018

  • Reviewed: 12 January 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    All good

    The Austrian culture and feel of the hotel, Friendly helpful staff

    Stayed in January 2018

  • Reviewed: 5 December 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit cold in the room, without temperature controls

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    De reception lobby, the designof the hotel and they have a very tasty egg punch

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast a little bit too crowded

    Very comfortable beds, quiet rooms.

    Stayed in December 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Bathroom a bit small.

    Good option. Two s-Bahn stops from central station and lobby designed in traditional Austrian style.

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 6 nights

    Too crowded in the morning for breakfast Room too small and facility is old

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was awful, no light at room, o mean it had just one and so dark, no kettle in the room Personal were not politr

    Good comunocation

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed was not comfortable and they had no AC even in the summer.

    The staff was reall friendly.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Couple
    • Double Room with Free Parking
    • Stayed 2 nights
    • Submitted via mobile

    Not very modern.

    Very well located. Friendly staff. Parking available. Affordable price.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    price is very increase than i was stay 1 years ago, 100% increasing.

    location is very easy to search and near from hofbug palace

    Stayed in June 2017

  • Reviewed: 5 March 2017

    • Business trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 4 nights

    Very friendly staff, quite good location, very comfortable room.

    Stayed in March 2017

  • Reviewed: 22 February 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Very reasonable hotel, great restaurant. Very friendly and helpful staff

    Stayed in February 2017

  • Reviewed: 22 February 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights

    Room to the interior and completely quiet, spacious. Personal very friendly and helpful. Maximum service for money!

    Stayed in February 2017

  • Reviewed: 27 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is close to Train Station. Easy way to airport. Walk distance to Belveder

    Stayed in October 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    tiny shower in a tiny bathroom, bary able to move

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Street traffic noise noticeable from street facing room

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff open the door of the room two times Sunday around 8am!

    The reception and the staff clothes.

    Stayed in September 2016

  • Reviewed: 13 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    Easy access for Wien Hbf and airport.

    Stayed in September 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Rooms were too hot at night (no air conditioning control).

    Good location, fun atmosphere, awesome food, great price, very clean.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Group
    • Double Room (1 Adult)
    • Stayed 1 night

    The room was not very comfortable and was very hot. The bathroom was quite dark and dingy.

    The staff were helpful, particularly in ordering taxis.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    The people in the reception are so rude and uninterested as they dont want to work in there. You can easily find another hotel in vienna with more kind people who serve you as a costumer . Dont ever try this place

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    The wifi is not great as i have trouble to surf any internet at night (morning is fine). The tempetaute control in the shower could be better. But at least it is warm enough. :)

    Staffs are helpful and friendly. Location is good, easy access to train station and into the city by foot.

  • Reviewed: 27 October 2015

    • Leisure trip
    • Family with older children

    My stay was very short so I can't say too much. but the atmosphere in the hotel is very pleasant, personel friendly and competent.I also lke the alpine/Austrian design very much.

  • Reviewed: 22 October 2015

    • Leisure trip
    • Couple

    nil

    Clean comfortable quiet hotel, well-sited close to S-Bahn station. Friendly helpful staff, restaurant serving Austrian standards (also optional breakfast which we didn't have

  • Reviewed: 20 October 2015

    • Leisure trip
    • Couple

    The only thing I didn't like quite so much was that the water was not heated enough sometimes. If you want to get a really hot shower after a long walk in teh cold weather, you might not always do it. The water was not cold in any case, though. Just not as hot as some people might enjoy. In spite of that, though, the price/quality ratio is great.

    The hotel is wonderfully located just at the edge of the citycenter. Getting to the center was really easy as the 71 tram stops about 30 meters away from the hotel entrance and it gets you there for less than 10 mintues. There's a stop of the S-Bahn just 200m away so getting from and to the airport was really easy as well. There are a lot of bakeries nearby, so breakfast out of the hotel was no problem. There's also a place that is open until midnight, so if you're hungry, you can grab a bite there. Belvedere is a walking distance away or 2 tram stops away.

  • Reviewed: 1 October 2015

    • Business trip
    • Solo traveller

    The photos of bedrooms are misleading. My room was fine, but utterly plain, no traditional decorations.

    Helpful reception staff Lobby well decorated Breakfast was plentiful and tasty

  • Reviewed: 29 June 2015

    • Business trip
    • Solo traveller

    - they didn't find my reservation on booking, asking to pay higher price, after a lot of unpleasant discussions, finally they accepted my paper. - the receptionist was arrogant, I got the room key after 10 min, waiting him to dial and finish three phone calls...

    actually, nothing... disappointing.

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    small shower, no fridge at room, and a bit poor wifi at room

    close to the main metro, train station "Renneweg", the hotel was clean and the staff was really friendly and helpful. I really like the tradition clothing of the staff. it is really valued for the money

  • Reviewed: 21 June 2015

    • Leisure trip
    • Group

    The fact that breakfast was €10.50

    Really pleased with my stay here. It's very close to the Renneweg station and the hotel itself is lovely, clean and modern.

  • Reviewed: 9 June 2015

    • Group

    i didnt like the wifi, air conditioning and there was poor cleanliness of the bathroom.

    i liked the comfort of the bed, the location of the hotel and the staff.

  • Reviewed: 23 April 2015

    • Couple

    Bathroom was very small. We had to lean the shower glass against the wall to give us a little more room at the sink. The room was too hot, but we were unable to open a window because of the constant traffic noise. Not a good nights sleep.

    Location and breakfast were very good.

  • Reviewed: 20 April 2015

    • Business trip
    • Solo traveller

    Nothing really bad. Let say that beds are hard and the carpet is not that clean.

    Location very close to the train station, tramway stop and restaurants while being outside the city centre. Good prices.

  • Reviewed: 14 April 2015

    • Solo traveller

    Not particularly close to any sights except the Belvedere, but this hotel, situated just a two-minute walk from the S-bahn (local train) to the airport, is great if you have a flight to catch.

  • Reviewed: 29 January 2015

    • Leisure trip
    • Couple

    Waited about 5 minutes for the hot water to come, but it is a big hotel so if you want to have a shower make sure you leave the water running for a few minutes No mini fridge

    Helpful staff Easy to find Close to public transport stations Clean Quiet room Excellent

  • Reviewed: 5 January 2015

    • Leisure trip
    • Couple

    No smoking area. Not many TV station options for non German speaking. Poor Wi-Fi connection in the room.

    Excellent breakfast. Underground parking. Great location. Great experience overall.

  • Reviewed: 2 April 2016

    • Leisure trip
    • Couple

    Room size

    Location and staff

  • Reviewed: 24 March 2016

    • Leisure trip
    • Solo traveller

    Unfortunately no Internet terminal for guests use

    Big double room for single use Location in the City center

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    awful smell in the lobby

  • Reviewed: 14 March 2016

    • Leisure trip
    • Couple

    The hotel is great. We were surprised-staff, clieaning, 10min wallking to the topcenter and 20min to the airport by s-ban.

  • Reviewed: 25 February 2016

    • Business trip
    • Solo traveller

    Very warm in rooms, no way to control temperature.

    Excellent location

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