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Reviews of Astoria Resort 5 stars

Geigenbühelstraße 185, 6100 Seefeld in Tirol, Austria

#3 of 48 hotels in Seefeld in Tirol

Guests' Choice

Review score

Based on 297 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.6

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.3

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Showing 1 - 44

  • Reviewed: 3 September 2018

    9.2
    We’ll be back!
    • Leisure trip
    • Couple
    • Doubleroom Karwendel de Luxe
    • Stayed 2 nights
    • Submitted via mobile

    We were really surprised by how guest friendly the staff is. The receptionist and the spa team as well as the maitre d’hotel were exceptionally welcoming.

    Stayed in August 2018

  • Reviewed: 30 August 2018

    7.1
    Spacious, functional and stylish studios;
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    Children are NOT welcome to this place and I believe they should post this fact on their website/booking agents sites. They would love your dog more than your child. In addition we experienced inconsistent and sometimes rude service in the restaurant. The food was beautifully decorated but boring.

    Spacious, functional and stylish studios; Great views of the Alps from the balcony.

    Stayed in August 2018

  • Reviewed: 15 August 2018

    9.2
    Top place for a relaxing and re-energising weekend
    • Leisure trip
    • Couple
    • Juniorsuite Haermelekopf
    • Stayed 1 night

    It would be good to renovate the older rooms of the hotel to bring to a closer level to the rest of it.

    Top place for a relaxing and re-energising weekend. The dinner on Saturday evening was really, really good and included in the price. The spa was not too crowded and there was a real chance to enjoy. Perfect place for a couple during 1 or 2 nights in Summer.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.6
    Exploring the beauty of Austria
    • Leisure trip
    • Couple
    • Doubleroom Karwendel de Luxe
    • Stayed 2 nights

    Leaving

    The Astoria Hotel is a credit to its wonderful owner. Dkfm. Elisabeth Gürtle has created an amazing experience for every guest to have. This is a place you must visit if you go to Austria. We have stayed in many 5* hotels but most do not live up to expectations but the Astoria exceeds them all.

    Stayed in July 2018

  • Reviewed: 9 July 2018

    10
    It was amazing.
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    It was amazing. Visited many 5* hotels in the Alps, but Astoria is the best. Food was excellent, staff very helpful and the spa was a dream. Will come back.

    Stayed in July 2018

  • Reviewed: 7 May 2018

    8.8
    Nice location, amazing room,nice bar, amazing wellness,good...
    • Leisure trip
    • Solo traveller
    • Doubleroom Karwendel de Luxe
    • Stayed 1 night

    I was on the 2thfloor,whole the time noise and footsteps and bumping from the 3 floor,so if you go there,make sure you book a 3th floor room.Balcony is not private,very open to all the other rooms.

    Nice location, amazing room,nice bar, amazing wellness,good wifi,best breakfast ever

    Stayed in April 2018

  • Reviewed: 15 March 2018

    10
    Fabulous stay
    • Leisure trip
    • Family with young children
    • Doubleroom Karwendel
    • Stayed 7 nights

    Everything! The hotel is just fabulous after the refurbishment made last year. This is our favorite place in Tirol and we are coming back every year. Staff is amazing and always very helpful.

    Stayed in February 2018

  • Reviewed: 26 February 2018

    9.6
    Fantastic resort with a beautiful spa.
    • Leisure trip
    • Couple
    • Doubleroom Karwendel de Luxe
    • Stayed 4 nights
    • Submitted via mobile

    The beds were a bit hard for us. But that is our personal opinion.

    Fantastic resort with a beautiful spa. We had a very nice spacious room with a view over Seefeld. The staff is really nice and helpful. The friendly bartender, people at the reception and hospitable restaurant staff made our stay as comfortable and luxurious as possible.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    10
    Excellent hotel!
    • Leisure trip
    • Family with young children
    • Juniorsuite Grand Deluxe
    • Stayed 7 nights

    We've been traveling to Astoria for more than 10 years now and this is our favorite hotel in Tirol! After the renovation, the hotel is just perfect! All the staff is amazing and very helpful. Rooms, spa and restaurant are excellent.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    7.9
    Fantastic place, Superb location.
    • Leisure trip
    • Solo traveller
    • Doubleroom Karwendel de Luxe
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant Menù is confusional, mixing novelle cuisine with traditional Austrian. Fish together with meet, , they dont have an idea how to compose a menù. Staff poorly trained, sometimes rude.

    Fantastic place, Superb location. Hotel is really awesome.

    Stayed in February 2018

  • Reviewed: 10 November 2017

    9.2
    A spa hotel in the mountains with delicious food
    • Leisure trip
    • Solo traveller
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    Reception was a little stiff - could be a bit more modern and relaxed

    Fantastic seven-course dinner, exquisite breakfast, great heated outdoor pools, very cosy room with gas fireplace

    Stayed in October 2017

  • Reviewed: 6 November 2017

    9.6
    In the last night of our stay at the hotel, there was a fire...
    • Leisure trip
    • Couple
    • Juniorsuite Grand Deluxe
    • Stayed 4 nights

    In the last night of our stay at the hotel, there was a fire in the basement or kitchen on the hotel . Nothing serious but after the incident no one from the hotel's management asked us if we were ok, no one apologized to us . They acted like nothing happened.(the fire alarms went on in the rooms, we all had to get out of the hotel in bathropes and slippers at 4 deegres !) Big minus for this !!!

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    Totally relaxed!!
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    I didn't liked that in the morning the weiter was offering Prosecco only for Suite room guests.... was. not very nice...

    Beautiful,totally relaxing Hotel ! You forgetting about the time over there!

    Stayed in October 2017

  • Reviewed: 12 October 2017

    8.8
    It was a lovely hotel and great location
    • Leisure trip
    • Couple
    • Juniorsuite Grand Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    Spa was good but Mandy who did facials /body treatments was not very friendly and did not want to speak English. For a 5star hotel that was not expected.

    Staff was really nice and friendly

    Stayed in October 2017

  • Reviewed: 22 August 2017

    9.6
    A unique experience.
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 5 nights

    For a 5* hotel there was no coffee/tes making facilities in the room

    The resort is very well located, nice surroundings. The best place for relaxing. Unique experience in a real 5 stars hotel, everything is great.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.6
    Everything, excellent location, great view, very comfortable...
    • Leisure trip
    • Family with young children
    • Juniorsuite Grand Deluxe
    • Stayed 4 nights
    • Submitted via mobile

    Room service menu is very limited. Even with the limited menu not everything may be available. Did not like the omelettes in the breakfast, they just put big chunks of vegetables in the omelettes instead of chopped ones.

    Everything, excellent location, great view, very comfortable and cozy hotel. Very nice staff and restaurant food.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    9.6
    A unique experience in a real 5 stars hotel
    • Leisure trip
    • Group
    • Doubleroom Karwendel
    • Stayed 7 nights

    Nothing

    A unique experience in a real 5 stars hotel, everything is great, cuisine, SPA, two swimming pools and especially the biologic lake. Very professional staff paying attention to all details. The resort is very well located, nice surroundings. The best place for relaxing.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    5.0
    Very nice surrounding, excellent swimming pools, free...
    • Leisure trip
    • Family with young children
    • Wellness Juniorsuite
    • Stayed 8 nights

    Very bad waiter service in the restaurant - very slow, forgetting your order. There was no self-service during the dinner so you were completely dependent on them... And even complains didn't change anything - they changed the table and our waiter but he was completely the same probably due to low number of waiters for so many people. Big shame for 5-stars hotel! One day the owner appear and asked us weather we do like her hotel - we gently complained bad service - she said she was sorry and... nothing changed - there were even worse because all the evening two waiters served her table and no-one has interested on us and some guests at the tables nearby. If there would be the possibility not to take dinners in the hotel we wouldn't take it! I don't have to mention that for the amount we have spent for drinks for dinners we would have nice dinners elsewhere... When you book check if you have room in new part of the hotel - we have one in old part that differ a lot from the nice pictures published in the website ...

    Very nice surrounding, excellent swimming pools, free bicycles for rent, nice lobby-bar.

    Stayed in July 2017

  • Reviewed: 6 August 2017

    5.8
    Nice resort, just beware the old rooms (poor value for money).
    • Leisure trip
    • Family with young children
    • Suite Seefelder Spitze
    • Stayed 1 night

    The room didn't have A/C and it was located right above the restaurant - we were later told we got one of the older suites - which made our one-night stay quite unpleasant. In the warm weather it was too hot in the room during the night, even with open windows (through them we heard people in the restaurant and bar).

    The resort is very well located, the wellness center is big and impressive.

    Stayed in August 2017

  • Reviewed: 1 March 2017

    8.3
    We shall see....
    • Leisure trip
    • Family with young children
    • Doubleroom Karwendel
    • Stayed 1 night

    $$$$$$$$$$$$ ching without the ding. Grumpy bartender; I liked him; my wife not, but I like grumpy bartenders. While they allow the kids in the pool (and Kudos for this); Families may feel more comfortable elsewhere. Let them overcome their "growing pains" and rent a mountain view room... bring lots of money though. Pillows were heavenly.

    There are two sides to this five star hotel. the Mountains side, which is fabulous, and the construction car park side which, while it has lovely rooms, is noisy and had a horrid view. The property has excellent pools (and allow children to swim in them) and quite beautiful rugs and furniture. Great food. They were kind enough to wave a night's charge when our flight was 10 hours late (often unheard of), Kudos to them!

    Stayed in February 2017

  • Reviewed: 23 January 2017

    9.6
    Perfect gateway
    • Leisure trip
    • Family with young children
    • Juniorsuite Alpin Chic
    • Stayed 2 nights
    • Submitted via mobile

    Too much silence at this place. Really. Sometimes it is even depressive. A quiet music at least during the breakfast would be better.

    The room was really cozy and looked better in real life, rather than on fotos. They offer also a quick lunch version and a cake buffet for free

    Stayed in January 2017

  • Reviewed: 9 October 2018

    10
    The staff was amazing, food was excellent, room comfortable...
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    The staff was amazing, food was excellent, room comfortable and facilities great

    Stayed in October 2018

  • Reviewed: 17 September 2018

    10
    Thanks to kind staff
    • Family with young children
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    Romantic and quiet place

    Thanks to kind staff

    Stayed in August 2018

  • Reviewed: 19 August 2018

    10
    The best alpine hotel... 100% recommendation.
    • Leisure trip
    • Family with young children
    • Doubleroom Karwendel de Luxe
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    100% quality, care, food, wellness Fantastic hotel for summer and winter holiday

    Stayed in August 2018

  • Reviewed: 8 May 2018

    10
    Perfect spa hotel in the heart of Tirol .
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 3 nights

    Nothing.

    Perfect place to relax even for a long weekend.

    Stayed in May 2018

  • Reviewed: 4 April 2018

    8.3
    Everything you would expect from a lovely 5 star hotel
    • Leisure trip
    • Group
    • Doubleroom Karwendel de Luxe
    • Stayed 3 nights

    quite a long way out of town

    Everything you would expect from a lovely 5 star hotel

    Stayed in March 2018

  • Reviewed: 29 March 2018

    8.8
    everything
    • Leisure trip
    • Group
    • Doubleroom Karwendel
    • Stayed 3 nights

    its a little isolated .

    everything

    Stayed in March 2018

  • Reviewed: 14 March 2018

    10
    Just perfect
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 2 nights

    Nothing

    Stayed in March 2018

  • Reviewed: 12 March 2018

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Doubleroom Karwendel de Luxe
    • Stayed 4 nights
    • Submitted via mobile

    If a have to make a remark: coffee facilities in the room would be nice

    Everthing!

    Stayed in March 2018

  • Reviewed: 12 February 2018

    10
    Wonderfull place to stay. Very nice and friendly staff of the hotel - nothing is a problem :-)
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 3 nights

    Hotel je po rekonstrukci moc hezky zarizeny s krasnym spa a wellness.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    9.6
    Everything was perfect!
    • Group
    • Juniorsuite Haermelekopf
    • Stayed 1 night

    Everything was perfect!

    Stayed in January 2018

  • Reviewed: 28 December 2017

    10
    Perfect place - relax, swimming outside
    • Leisure trip
    • Family with young children
    • Juniorsuite Grand Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    Perfect place - relax, swimming outside At least 5 days to enjoy all the delights of this place

    Stayed in December 2017

  • Reviewed: 7 September 2017

    8.3
    Accomodation, breakfast good, but at least express sorry if other occasion in hotel interferes.
    • Leisure trip
    • Couple
    • Doubleroom Karwendel
    • Stayed 1 night
    • Submitted via mobile

    guests of other occasion (not staying in hotel) more important than actual hotel guests. Totally unacceptable.

    property perfect

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    Best hotel design and outdoor pool
    • Leisure trip
    • Group
    • Doubleroom Karwendel
    • Stayed 2 nights
    • Submitted via mobile

    No AC in standard room

    Staff was very friendly

    Stayed in August 2017

  • Reviewed: 26 July 2017

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Doubleroom Karwendel
    • Stayed 2 nights
    • Submitted via mobile

    Exceptionally clean and exemplary service - all round stunning.

    Stayed in July 2017

  • Reviewed: 28 October 2016

    7.5
    they are building a new wing in the parking lot, there is...
    • Leisure trip
    • Couple
    • Doubleroom Karwendel de Luxe
    • Stayed 3 nights

    they are building a new wing in the parking lot, there is noise. they let you know about it only 3-4 days before your arrival

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 December 2015

    9.6
    They pay attention to all details and eveything have been...
    • Leisure trip
    • Family with young children

    They pay attention to all details and eveything have been chosen with lots of care , i travelled a lot all over the world and stayed in lots of 5 stars hotels the last one was A unique experience , the swimming pool and spa is brilliant . The best place for relaxing and nice acess to several ski resorts .

  • Reviewed: 12 October 2015

    8.3
    I make a reservation through booking for Twin beds, when I...
    • Leisure trip
    • Group

    I make a reservation through booking for Twin beds, when I arrived, the rooms was not , the reception was trying to Convinces me that it is twin bed room , the bed was One base (2 meter width) and 2 mattresses but there is no even 5 cm distance between them , because of that , I have to upgrade for a real Twin bed rooms and pay a lot at the check in ,this information should be clear at the booking time , I was really upset.

  • Reviewed: 22 June 2015

    7.9
    Heated outdoor pool, quality of furnishings and finish in...
    • Leisure trip
    • Couple

    We booked a suite with twin beds and on arrival we were told this didn't exist and we had been upgraded. Got to room to find a cramped normal room. It was very nicely done but price was the same and attitude was take it or leave it. Booking.com was blamed for the error.

    Heated outdoor pool, quality of furnishings and finish in our room. Staff generally attentive. Free car park, excellent wifi.

  • Reviewed: 27 September 2015

    8.8
    The staff were extremely nice and efficient, and the...
    • Leisure trip
    • Family with young children

    The interior design a bit old

    The staff were extremely nice and efficient, and the restaurant was very well managed, service and quality of food.

  • Reviewed: 10 September 2015

    9.2
    the staff, the cleanliness, rooms and food
    • Leisure trip
    • Couple

    for a 5* hotel there was no coffee/tes making facilities in the room , and no iron or ironing board

    the staff, the cleanliness, rooms and food

  • Reviewed: 9 August 2015

    8.8
    Very friendly environment and clean hotel
    • Leisure trip
    • Family with young children

    No air conditioning and the weather was really hot

    Very friendly environment and clean hotel

  • Reviewed: 6 August 2015

    10
    It is the best hotel in Austria (on the one top with hotels...
    • Leisure trip
    • Couple

    It is the best hotel in Austria (on the one top with hotels Sacher). All things in this hotel i can appreciate with one word: GREAT!

  • Reviewed: 27 March 2015

    8.3
    Beautiful hotel inside and out.
    • Leisure trip
    • Family with older children

    Beautiful hotel inside and out. Elegant and quality facilities.

There are also 19 reviews without text. These impact the overall review score.

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