Praterstraße 72, 02. Leopoldstadt, 1020 Vienna, Austria
#30 of 397 hotels in Vienna
Guests' ChoiceBased on 583 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.7
Value for money
8.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 30, 2025
Ian
United KingdomIdeal location for transport links, very clean and nice touches
Stayed in August 2025
Reviewed: August 29, 2025
Kevin
United KingdomNo complaints
Staff were particularly helpful and polite.
Stayed in August 2025
Reviewed: August 26, 2025
Palacios
United StatesStaff were very friendly and helpful. The hotel is very clean, breakfast is great with variety of breakfast food and coffee. Simply amazing. Very close to great restaurants and attractions such as the Danube canal
Stayed in August 2025
Reviewed: August 20, 2025
Luis
United StatesNice hotel. Good location!
Stayed in August 2025
Reviewed: August 12, 2025
Robin
United StatesNothing to mention
Everything! Fabulous hotel, great staff and lovely breakfast buffet.
Stayed in August 2025
Reviewed: August 5, 2025
Nicuta
RomaniaEverything was good.
The beds were very comfy,very clean,and no noises.
Stayed in August 2025
Reviewed: August 4, 2025
Timo
FinlandVery classy hotel, should come second Time.
Stayed in July 2025
Reviewed: August 3, 2025
Karadaglic
SerbiaBreakfast is excellent, variety of cold and hot menu, macrobiotics, cookies, breads, eggs, fresh juices, cheese selections, salad and fruits!! Everything is very delecious. Receomeded very wormly
Stayed in July 2025
Reviewed: July 25, 2025
Dr
AustraliaNothing to ‘dislike’ really , perhaps the breakfast could be more considered and provide greater options , and the room prices do seem to fluctuate quite a lot for some reason (perhaps AI driven 🙃) , but that seems to be becoming standard practise in Vienna now .
This hotel holds high standards in both service and the accommodation - although not 5 star , it is still a very good quality hotel to stay in , the staff are always pleasant and helpful , and is located just out of old town Vienna in an interesting , slightly bohemian district with good restaurants in easy walking distance. Always happy with my stay here.
Stayed in June 2025
Reviewed: July 17, 2025
Marek
Czech RepublicI didnt figure out if TV in room can manage netflix and other similar services
Breakfast was nice, bed comfy, staff super friendly
Stayed in July 2025
Reviewed: July 7, 2025
Emma
AustraliaThis was a great location- close to public transport. The family room and bathroom was a good size for us. The breakfast was a bonus and staff were willing to help out with recommendations. We had a great stay!
Stayed in June 2025
Reviewed: July 7, 2025
Daniela
United StatesThe hotel is within walking distance of Prater, and both the train and metro stations are nearby. Most major attractions can be reached within 10–15 minutes. A 24-hour public transportation pass costs just $8, making it easy and affordable to get around the city. The breakfast was great — fresh, varied
Stayed in July 2025
Reviewed: July 5, 2025
Andrzej
PolandNo comment.
Beautiful place - quiet, comfortable and nice.
Stayed in June 2025
Reviewed: July 2, 2025
Andrew
United KingdomThe location was a bit too far from the main centre for our liking. There was one area close to the hotel in which we did not feel entirely comfortablei in, turn right and right again. But the main street was OK and. had a good variety of shops and eating places.
The breakfast was very good. The front desk staff were excellent, pleasant helpful and had a good knowledge of the transport system within Vienna but also how to get away after one’s stay.
Stayed in June 2025
Reviewed: June 28, 2025
Dushyant
IndiaNo facilities.
Location is close to subway which takes 5 min to reach the city centre.
Stayed in June 2025
Reviewed: June 17, 2025
Christopher
United KingdomIts location, the breakfast and great staff,
Stayed in May 2025
Reviewed: June 17, 2025
John
South AfricaA lovely traditional and quiet hotel outside the city center but walking distance to Prater train station and other stations, also close to Messe Wien to attend a congress. Clemens was very welcoming when we arrived and made great recommendations for restaurants and attractions to visit, he really loves his city! Our breakfasts had a nice variety of hot dishes as well as great continental options and all the staff were extremely friendly and helpful. Our room was big, comfortable and very clean, we slept like logs :). There was even a nicely set-up ironing room down the hall if you needed to iron your clothes. This hotel made Vienna very special to us,
Stayed in May 2025
Reviewed: June 13, 2025
Robert
United KingdomQuiet, excellent service, friendly and great food. Thank you.
Stayed in June 2025
Reviewed: May 30, 2025
Philip
United StatesThe staff was excellent. Friendly, courteous, helpful. The hotel is very classy, nice room, good beds, the bar at the hotel was a nice bonus. Overall, an excellent experience. The breakfast was outstanding.
Stayed in May 2025
Reviewed: May 29, 2025
Daren
United StatesVery clean and comfortable from the roomcheck-in, lounge for drinks, to the breakfast Buffett.
Stayed in May 2025
Reviewed: May 25, 2025
Ignacio
SpainI'm still trying to understand this general trend of having sliding doors for bathrooms and zero privacy. That's probably something new but I just don't like. Many hotels are doing that nowadays for some reason but it's not pleasant.
I've stayed here a few times. It's always amazing. Clean, comfortable and quiet rooms, excellent location to explore Vienna and tasty breakfasts.
Stayed in May 2025
Reviewed: May 8, 2025
Esin
TurkeyThe staff were very friendly and Lorenzo at the front desk helped explaining the city and suggesting nice restaurants where locals dine. The hotel is very close to the train station.
Stayed in May 2025
Reviewed: April 28, 2025
Sheri
Australia-
Everything was exceptionally good, super clean, friendly and professional staff, conformable rooms, close to public transport, etc. We also loved the breakfast, couldn't be better! 😋
Stayed in April 2025
Reviewed: April 23, 2025
Minh
GermanyGetting to the sauna was pretty confusing but thats it
Really close to train stations, so it was really easy to go to places. Had an amazing sauna, great staff. Breakfast was amazing. I enjoyed the trip a lot!
Stayed in February 2025
Los Angeles, US
Sutu, Estonia
Townsville, Australia
Sarzana, Italy
Peebles, UK
Watamu, Kenya
Maccarese, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content