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Reviews of Falkensteiner Balance Resort Stegersbach - ADULTS ONLY 5 stars

Panoramaweg 1, 7551 Stegersbach, Austria

#7 of 13 hotels in Stegersbach

Guests' Choice

Review score

Based on 855 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9

  • Staff

    9.3

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 - 42

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Booking.com provided a false daily charge, which I only found out when checking in at the facility

    great design, spacious room, great food, excellent sauna (Tibor)

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The newly renovated SPA Area is lacking some of the features it used to have. Like the Ice-Piles or foot massages.

    The food is amazing! The Staff is one of a kind. The quality of everything offered is incomparable!

    Stayed in April 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 2 nights

    TOO many people. The hotel was fully booked, there was no available place around the pool or in the saunas most of the day!! We complained on the reception and their replay was that they know and have may complaints about this problem. That was it. No apologies or attempt to compensate. We would not recommend this hotel, at least not during this part of the year

    Saunas when it was empty, or at least normally full.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    The environment was very peaceful and beautiful. The decor was tasteful and serene. The rooms were nicely sized and had everything you needed. The staff was very friendly and totally focused on your comfort and needs. The food was excellent. The spa was well laid out so you always had comfortable areas to rest and privacy. The pools were wonderful.

    Stayed in February 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Only very minor things: the bath room had nothing to dry the bath suits, somebody cleaned up during our stay in the spa and forgot to close the door to the balcony. The waiters in the restaurant seemed to be very busy during the dinner...

    The room & bed was very nice.

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Half board: a meager breakfast with the same assortment of dishes. Supper disgusting - the restaurant claims a high cuisine, but the menu is specific and everything is prepared very badly. Service in the restaurant is disgusting and very slow. Even coffee from cheap varieties. Termals urban - the depth of the pools is 1.05 m. In the hotel pools, the water is highly chlorinated and causes skin irritation. In the closed areas near the pools it is cold, a bad system of closing the curtains to enter the outdoor pool and blowing heavily.Spoiled themselves New Year holidays.

    A secluded beautiful place, nice room.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 4 nights

    Just one Type 2 charging station for electric cars and with only 10A-3ph.

    Cleanness, food, facilities, location, pools, friendly and professional staff

    Stayed in December 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointing experience overall. The hotel is under construction and should be closed until finished. Its noisy, workers are walking around the sauna area (the part that should be finished already), painting the ceiling while you are relaxing in the quiet room... the whole hotel smels like fresh paint and its a bit disturbing. Not to mention they changed the lock on our room while we were in the room relaxing even though we asked twice if they could come back later. And left us without a new key. Its just not appropriate, not even for a 3* hotel. Im a regular falkensteiner guest and am therefore even more disappointed.

    Kindness of the staff at the reception

    Stayed in October 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    small pool and spa area, really uncomfortable (soft mattresses ) bed

    big a new hotel, fast reception, clean room, dinner, breakfast, wine, valet parking

    Stayed in March 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 1 night

    The pool area was a little cramped and difficult to find a lounger. For the price it would be better to have one saved. There was also an additional fee charged for those wanting early check-in. That's a bit unfair. The fitness quite was incredibly warm - not great for exercising.

    Very comfy and large room with a great view. Great pool and spa area. Very relaxing and good food. Excellent staff. It's also welcome to have the late-night pool opening. Good, if a little small, fitness suite.

    Stayed in February 2017

  • Reviewed: 28 January 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The pool is a disaster, too small, no place to rest, crowded. Almost all dinner on the menu except some salads and deserts, no self-service...weird menu also, we had hard times to choose something and then it would not be as tasty. Excellent for those likely to experiment new food and tastes. No hair conditioner..

    Restaurant nice, big, breakfast offer decent Staff totally correct and pleasant Room was ok, clean

    Stayed in January 2017

  • Reviewed: 23 August 2016

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Its a great hotel for people seeking relaxation. The room was very spacious and comfortable, I love their bathroom with separate shower and bathtub as well as a separate toilet. The facilities were very nice, specially the infinity pool and the sunbeds throughout their garden. Spa was great too. Staff very attentive.

    Stayed in August 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View
    • Stayed 1 night

    The nature surrounding the hotel is beautiful and is very child friendly! staff is friendly, rooms are modern and nice, the facilities are also fantastic.

    Stayed in July 2016

  • Reviewed: 18 April 2018

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Spa Treatments waren fantastisch. Super Personal.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Great hotel with friendly staff. Very relaxing and amazing breakfast/dinner

    Stayed in April 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights

    Most of the staff didnt speak english.

    Nice wellness.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed not really confortable

    Wonderful spa, great food, pet friendly, very quiet and relaxing, very kind personal

    Stayed in February 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Exzellent friendly staff , massage great

    Stayed in December 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View
    • Stayed 7 nights

    - Spa treatments need improvement

    - Everything is brandnew after renovation - Excellent food and wine - Very friendly staff - Comfortable room

    Stayed in November 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

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    Stayed in June 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    That there was no thermal Water in the hotel

    Stayed in February 2017

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    Location, pool, restaurant- excellent

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Couple

    No real issues but there were three minor what we would like to mention: No free table for dinner, had to wait around 20 minutes. But they gave us a voucher for a free drink at the bar... There was no hair dryer in our room, we had to ask for one. Within some minutes they bring us another but that was not ok, so we had to request a change. The hotel is a bit over used and needs to be refresh the decor, painting, loosing locker etc.

    Polite staff, clean room and facilities. Beautifull view and location. The room was perfect.

  • Reviewed: 30 January 2016

    • Leisure trip
    • Family with older children

    More information from reception on arrival, for example, meal times, location of restaurant, spa area, etc. During yoga/exercise classes, music would have been helpful instead of exercising to the sound of the air conditioning. Sometimes noisy by the outside pool and in restaurant due to seminar guests

    Lovely and spacious room and bathroom with good views, excellent breakfast and evening meal, service in restaurant and bistro was first class, pool area small but good, lovely and quiet when we were there (when seminar guests in their meeting), sometimes had pool to ourselves. Not sure what it would be like when crowded.

  • Reviewed: 31 December 2015

    • Leisure trip
    • Family with older children

    The charging plug for the e-car is just 12A and it is shared with the e-bicycles.

    Overall high quality, cleaness and friendliness. Excellent food choice. Great running routes.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with young children

    The only thing that we didn't like: our room was on the "sunset" side. Really beautiful view but the outdoor pool is open until midnight and it can be very noisy. I think the hotel should consider to close it by 22:00. It is only used by a few guests and doesn't give much to the overall quality but can be very annoying if you want to sleep early.

    Superb hotel with excellent location. Staff helpful and kind, food - especially breakfast - very good with lots of choices. Amazing Spa. The whole atmosphere is relaxed. We stayed with our children- 1 and 3,5 years old- and went to the Therme which is connected to the hotel. Highly recommended with children.

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    The dinner staff was overloaded. Not enough staff for the amount of people, especially considering that the dinner was a 5 course meal which already requires a lot of attendance by the waiters.

    Friendly staff, clean environment, very nice pool and whirlpool. Renting a bike (for free at the hotel!) and taking a tour of the surrounding country side was also a very nice experience.

  • Reviewed: 12 May 2015

    • Leisure trip
    • Family with young children

    staff and service a bit of a hit and miss. kids club facilities rather worn out.

    this is a clean, comfortable four-star hotel, not a five star property. nice breakfast selection.

  • Reviewed: 28 April 2015

    • Leisure trip
    • Group

    treatments are sometime very expensive.

    Great facilities. Service is excellent. Rooms are very clean and modern. Food is great and very good variety with a very good breakfast and dinner menu. Good selection of wines.

  • Reviewed: 26 February 2015

    • Leisure trip
    • Couple

    The hotel is quite dated, opened in 2005 and it shows. Wooden floors, carpets and furniture old and used, should have been renovated long time ago especially when considering the price tag (ca. EUR 300 per room/night) and its 5* rating.

    Friendly staff, spacious rooms with balcony! Decent spa/wellness area, small but well equipped gym, excellent food (breakfast buffet and dinner).

  • Reviewed: 11 February 2015

    • Leisure trip
    • Couple

    The 5 course dinner was a disappointment. The indoor and outdoor pools could be bigger, it was a bit crowded

    It is a great place to go for a relaxing weekend. The hotel is great! Very clean and very friendly staff

  • Reviewed: 21 February 2016

    • Family with young children

    New bed!

    Ambient, cleaness,family atmosfére.

  • Reviewed: 9 February 2016

    • Leisure trip
    • Couple

    Faboulous spa center, great relaxing area, great pool. Superb food - unlimited and fresh brekfast, exceptional dinner. A bit experementing.

  • Reviewed: 17 January 2016

    • Leisure trip
    • Family with young children

    New mattresses, probably delivered from Alcatraz.

    Ambient, cleaness, family atmosphere.

  • Reviewed: 11 January 2016

    • Business trip
    • Group

    Spa

  • Reviewed: 10 January 2016

    • Leisure trip
    • Family with older children

    Nice (4****) hotel, but not a 5**** Details on tripadvisor

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    Wonderful food and location of the hotel.

  • Reviewed: 26 September 2015

    • Leisure trip
    • Family with young children

    not so clean in the room (not really bad but we expect much cleaner).

    Jazz concert in Bar was wonderful

  • Reviewed: 10 September 2015

    • Leisure trip
    • Family with young children

    Great spa, great meal, great rooms

  • Reviewed: 26 August 2015

    • Leisure trip
    • Group

    Great cousine! Nice spa. Spacious room.

  • Reviewed: 28 July 2015

    • Leisure trip
    • Family with young children

    Perfect staff, beautiful SPA, delicious food, proximity to golf courses, nice cycling routes.

  • Reviewed: 24 January 2015

    • Leisure trip
    • Family with young children

    Nothing

    Everything

There are also 23 reviews without text. These impact the overall review score.

Showing 1 - 42

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