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Reviews of Hotel Bergzeit 4 stars

Stahlhammergasse 236, 5542 Flachau, Austria

#14 of 23 hotels in Flachau

Guests' Choice

Review score

Based on 237 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    7.4

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Showing 1 - 19

  • Reviewed: 26 March 2018

    8.8
    Nice pleasant stay overall
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights

    Unfortunately the staff don't speak very good english , only downside No shuttle bus offered even though advertised. Food is a buffet on Saturday nights which was not mentioned

    Nice breakfast and clean bathrooms Clean and well maintained property overall.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    7.9
    Great location.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights

    Staff seemed to be reserved and stiff. Most spoke only German. Hotel provides transport to the ski lifts however charge 2 EUR per person per ride - I would expect this to be complimentary. Food was good however limited choice for vegetarians. Our room was done every day around 8 am just as we were coming from breakfast and getting changed for a ski day

    Great location. 10 mins walk to the slopes or public ski bus stop just 150 meters away. Ski lockers at the lower station included in the price however one needs to ask at the hotel as they would not say. 10% discount vouchers for Intersport stores by the slopes available at the reception but again one has to ask for it. Good sauna and underground car park with no extra charge. Small outdoor swimming pool. Inernet working well. Room was clean and spacious, serviced every day

    Stayed in March 2018

  • Reviewed: 7 January 2018

    7.1
    Would recommend staying by all means you wouldn’t be disappointed in the least.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Bed was uncomfortable. Giant piece of firm foam really. Boot room heating doesn’t dry your boots out so still wet next morning. Needs looking at or updating.

    Very clean and well presented. Excellent food. Was more than impressed with evening meal. No basic buffet all a la carte. Only 2 min drive in hotel shuttle bus to ski lifts.

    Stayed in January 2018

  • Reviewed: 21 August 2017

    8.8
    good food, friendly staff, big room (superior)
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    the bathroom doesn't look like in the pictures (smaller and no shower cabin, only bath tube), complicated WiFi connection, rooms and furniture are a little bit outdated

    good food, friendly staff, big room (superior)

    Stayed in August 2017

  • Reviewed: 26 February 2017

    8.3
    Cosy hotel with great food
    • Leisure trip
    • Family with young children
    • Junior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Tea in the afternoon or early evening hours could have been offered free if charge. Otherwise, a kettle in the room would have been sufficient.

    We really enjoyed fabulous food!

    Stayed in February 2017

  • Reviewed: 5 September 2018

    5.8
    The manager (lady) was offensive and very unpleasant.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The manager (lady) was offensive and very unpleasant. The rest of the staff members were kind and very helpful.

    Stayed in August 2018

  • Reviewed: 20 August 2018

    10
    Excelent food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Could be good if room will be equipt clothes drying stand. After the sport will by good to use it.

    Excelent food

    Stayed in August 2018

  • Reviewed: 22 March 2018

    10
    Everythink is absolutly perfect, servis, food, room! Very cold swimming pool :-(
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 4 nights

    Very cold swimming pool :-(

    Everythink is absolutly perfect, servis, food, room!

    Stayed in March 2018

  • Reviewed: 18 March 2018

    8.3
    Kitchen super, friendly and proffesional staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    North side balcony

    Kitchen super, friendly and proffesional staff

    Stayed in March 2018

  • Reviewed: 7 January 2018

    8.8
    Good place to stay for skiing with a hotel ski bus
    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Some staff members were both unhelpful and miserable.

    The food was excellent

    Stayed in January 2018

  • Reviewed: 3 January 2018

    5.8
    Good position and a wonderful health spa zone
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was not so friendly, a little suspicious

    Good position and a wonderful health spa zone

    Stayed in January 2018

  • Reviewed: 24 August 2017

    6.7
    Very good breakfast and dinner.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    No secure locked room for bikes. Sauna not always opened on schedule.

    Very good breakfast and dinner.

    Stayed in August 2017

  • Reviewed: 22 January 2017

    10
    Do not thing about, just go!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing.

    Really friendly and helpful staff, delicious dinner + excellent location. Magnificent Mountain View.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 March 2016

    7.9
    The hotel was warm and comfortable.
    • Leisure trip
    • Family with older children

    most of the other guest were very unfriendly the only people that spoke to us was very nice Russian family.

    The hotel was warm and comfortable. Clean and well maintained.Spa was lovely. Staff very good and the food exceptional.

  • Reviewed: 9 February 2016

    6.7
    sauna, room, outside pool
    • Leisure trip
    • Couple

    Unmotivated staff in the restaurant with the young man serving who does not even say hello, good morning or good night, not even a word and never smiles, definetely not a person to be in the restaurant. The only exception was a young girl with red hair and pony tail, she was very kind and proffesional. The quality of food is average, poor choice for breakfast. Our internet didnt work and we complained several times and it took them 3 days to fix it!! They didnt care much about it. In the bathroom at least shampoo is missing. Also the knowledge of the English language is very limited.

    sauna, room, outside pool

  • Reviewed: 28 February 2016

    9.6
    Cosy, "kitschig" atmospher.
    • Leisure trip
    • Couple

    Cosy, "kitschig" atmospher. Spacious and clean sauna.

  • Reviewed: 25 August 2015

    8.8
    They offer an amazing 4 course dinner, the staff was very...
    • Leisure trip
    • Couple

    The pool is a bit dislocated from the main building.

    They offer an amazing 4 course dinner, the staff was very friendly.

  • Reviewed: 23 March 2015

    7.5
    Outdoor swimming pool!
    • Leisure trip
    • Couple

    Food. Disappointing!

    Outdoor swimming pool!

  • Reviewed: 22 February 2015

    6.3
    Sauna and food
    • Leisure trip
    • Group

    Sauna and food

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 19

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