Things to be aware of: Hotel Guests need advanced reservations for roof top restaurants in the evening. A spa being closed on weekends was a bummer

Most gorgeous view of the town from the roof top terrace breakfast area. Accompanied by the great breakfast spread with good quality produce. The kids loved the personalized egg station and the choice of meats and fruits.

Stayed in April 2024

All good

Always good Safe for old lady , Have been there three times already

Stayed in April 2024

This is our 3rd stay here and we have loved it each time. It is in an outstanding location, delicious breakfast and amazing staff!

Stayed in April 2024

No thing

Every thing

Stayed in April 2024

The hotel is excellent and I highly recommend it in terms of location, cleanliness and the cooperation of the staff. It was my birthday and they offered free juice as a gift in the restaurant.

Stayed in April 2024

Location, staff, roof top bar/ restaurant

Stayed in April 2024

None

Everything. The design, the rooms, the restaurant on the rooftop, the location, the views, the staff, and the manager. Everything is top class.. literally the top class in everything. Literally the best hotel in Salzburg.

Stayed in April 2024

Would have like a pool and Spa facilities.

Location was good and the restaurant was lovely for both breakfast and dinner.

Stayed in March 2024

I wish the Sky Bar opened sooner than 9:00 am for breakfast. We did not buy breakfast plan but would have been happy to dine there a la carte. We just had so many things to do that we wanted to be on our way sooner.

Our room had a spacious bedroom and another room separated by a divider with desk on other side and couch and chair. We really loved this extra space to spread out in, especially since my sister got up early and worked on her computer but did not disturb me while I was still sleeping. The Sky Bar was fun and we had drinks there twice and ate there once. Wish we had time to try their other two restaurants. We enjoyed the sauna but be warned it is coed and towels are only used to sit on. Nice that the front desk had free water bottles and apples every day. Staff everywhere was super helpful and courteous.

Stayed in March 2024

Nothing

It was nice as it was close to Salzburg Station and the tourist attractions in Salzburg were within walking distance. The hotel staff were very friendly, and the hotel rooms and facilities were clean. Breakfast was diverse and delicious.

Stayed in March 2024

Room got hot and was hard to get the temperature right. Leaving the windows open was great for the temperature but it was way TOO noisy and I could not sleep, most nights due to that. Reception was great in attending to the issue. They were great! Aside from that everything else was Great!

Food was good, wine was great, location was great. Everything but room being hot or noisy... Reception was great in assisting immediately to the matter.

Stayed in April 2024

Beds could have been softer. Second bedroom was also the living room. Would rather have had couch vs 2 chairs for seating area. Would rather have empty fridge than one stocked with items to purchase. Wish it had a balcony.

Very nice quality hotel that included an upscale rooftop restaurant with view of the fortress and a cellar bar/restaurant. We had a spacious, quiet 2 bedroom suite with large dressing room and bathroom with large tub, shower, and separate toilet room.Hotel is easy walk to both train station and historic part of town. Small gym avail. Somewhat quieter part of town but lots of shops and restaurants still.. we enjoyed the nearby Linzer gasse pedestrian street with lots of sidewalk cafes. Housekeeping every day. Appears to have A/C in warmer months. It was a great choice for our family.

Stayed in March 2024

Spacious and comfortable family room ( we got the bigger unit with an extra separate little room ), very well located near old city and close to other attractions. Parking options available . All staff was very supportive , specially Clemens who really went the extra mile to help us sorting out last minute challenges .

Stayed in April 2024

Cleaners entered room very early whilst still in bed... twice! And slow to then leave when asked.

Central Location Reception service staff

Stayed in March 2024

The location is great. Close to train station and within easy walking distance to attractions

Stayed in March 2024

it was a little too warm even though the aircon was set to low

The room was excellent with separate lounge area, bedroom and bathroom

Stayed in March 2024

No compliants

Very friendly staff at the reception. Exceptionally clean and large room. The location of the hotel is also very central and convenient.

Stayed in February 2024

No hair conditioner

Rooftop restaurant and bar

Stayed in March 2024

We had booked to stay only for a couple of days, but due to the comfort of the hotel, the beautiful roof top restaurant and the kindness of your staff, we extended to stay for a whole week. There were four staff who stood out. The first was Jakob who was the first to greet us. He was very friendly and helpful and was so fast with our luggage! He has a great attitude and we immediately felt cared for. Secondly, Melissa on front desk, who was exceptionally helpful to us, welcoming and professional. Thirdly Marmata on front desk who helped us with a booking. She went out of her way to help us save money, which I feel went above and beyond. Lastly, we must mention your wonderful breakfast chef Ngurah. Every day he greeted us with a huge smile, he remembered which breakfast we liked and he would cook it immediately for us. We actually bumped in to him in the city and he was very friendly and remembered us. Huge congratulations to you and your team, we had a wonderful stay and will come back again next time we are in Salzburg.

Stayed in February 2024

The location of our room being on the circle was beautiful; however, it caused a few sleepless nights with loud people below.

The hotel, room, and skyview restaurant were wonderful! The closeness to castle and cathedral was great. Also, the view of the castle from the skyview restaurant was incredible.

Stayed in February 2024

We were a party of 2 and I asked to be transferred to a smaller room. The price was not commensurate to the quality of the room. My request was not accommodated.

Location and friendly staff. Breakfast was good

Stayed in March 2024

We loved this hotel. When we arrived a lovely, friendly receptionist (unfortunately didn’t take her name) greeted us and gave us the wonderful news that our room was ready, even though it was hours before our check in time. The room was large, very clean and the beds were extremely comfortable. We had dinner at The PitterKeller which was a lovely traditional restaurant with a great atmosphere. Brunch at The Sky restaurant was delightful - we sat outside on the terrace with the sun shining and fabulous views. We were so happy with this hotel choice.

Stayed in March 2024

Nothing

Perfect hotel for a Christmas holiday, we loved the decorations, the restaurant, the staff, all wonderful! Conveniently located and able to walk to many Christmas markets easily. The food at both restaurants was excellent and our children loved all the dishes we tried.

Stayed in December 2023

Lovely hotel, friendly staff and great location.

Stayed in March 2024