Reviews of Premier Inn Wien City Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Sonnwendgasse 8, 10. Favoriten, 1100 Vienna, Austria
#238 of 397 hotels in Vienna
Guests' ChoiceReview Score
Based on 3387 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.2
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Facilities
8.0
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Staff
8.9
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Value for money
8.3
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Free Wifi
8.5
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Reviewed: September 1, 2025
Balázs
Hungary32 Reviews11 helpful votes8.0“Nice hotel by the train station”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- Bathroom had some molding that could've been cleaned easily - Bed was a bit soft - Breakfast horrendously pricey (18 EUR) but optional - A small fridge could be very handy for the summer days
- Friendly and helpful staff - 0-24 open - Only need to leave by noon - Amazing location, incl. a Spar that is open on Sundays (very few places are open in AT then) - Relatively spacious room for 2 - Baggage room available, which is super helpful - Snacks in the lobby (to buy, like crisps and instant soup)
Stayed in August 2025
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Reviewed: August 31, 2025
Prashant
India8 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The lift was not working which was a challenge
Location was great just next to Wien Hbf
Stayed in August 2025
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Reviewed: August 28, 2025
Tamara
Qatar4 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
AC wasn't cooling that much as we needed, the rest is more than fine!
Location is very nice! Staff was very helpful!
Stayed in August 2025
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Reviewed: August 27, 2025
Daniel
France43 Reviews14 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Can't complain, just the breakfast could be better for the price.
Good hotel near the train station, nothing special. Perfect for overnight stop.
Stayed in August 2025
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Reviewed: August 26, 2025
Low
Singapore22 Reviews8.0“Comfortable”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The second lift still not fixed. Breakfast rather disappointing. Once items are finished, the topping up is very slow.
The beddings and pillows were very comfortable. Location also convenient. Not possible to have early check in but able to store luggage with the reception.
Stayed in August 2025
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Reviewed: August 25, 2025
Ladd
United States1 review8.0“It was a nice and clean place to stay.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
I liked everything about the place. It was a good price including breakfast so I have no complaints.
Breakfast was good. Everyone was so helpful and friendly. Just super nice people.
Stayed in August 2025
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Reviewed: August 25, 2025
Volkan
Belgium4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The reception staff, especially the day we arrived was not very friendly or resourceful. The room lacked a refrigerator. The blankets were too small. The breakfast variety, quality and options needs to improve.
The bed was comfortable.
Stayed in August 2025
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Reviewed: August 25, 2025
Sara
Netherlands32 Reviews18 helpful votes7.0“Great for two nights”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
the breakfast was quite average, so less bread and fruit options. One of the lift wasn't working, so it was quite annoying , you have to wait forever to get a lift. Please kindly fix it.' The room was quite tiny, hard to move around
The location was perfect, close to Hauptbahnhof, the room was clean
Stayed in August 2025
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Reviewed: August 24, 2025
Jill
United Kingdom19 Reviews9.0“Great location”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Loved location so close to the station yet was very quiet. Had a kettle in the room which was much appreciated. We were able to leave our luggage in the storeroom before checking-in so we could explore the city.
Stayed in August 2025
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Reviewed: August 22, 2025
Martin
United Kingdom103 Reviews14 helpful votes8.0“Great”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Great, efficient staff. Top location if travelling by train
Stayed in August 2025
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Reviewed: August 22, 2025
Raghad
Saudi Arabia3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean
Stayed in August 2025
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Reviewed: August 22, 2025
Juergen
Germany153 Reviews12 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
A bit nosy in the room depending on your neighbours as not so sound prove built. shower/toilet room smelled even after cleaning, waiting time at the elevator was intense and to be considered if you are on the higher floors with our room.
5 min walking distance from the central railway station, subway and other public transport options close by too. good choice of food for breakfast. room size ok. we were happy for the stay over while in transit and expectation hit by the accomodation. recommend it. price value ok.
Stayed in August 2025
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Reviewed: August 21, 2025
Alison
United Kingdom13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
One lift out of order and seven floors meant waits for the lift
Close to the train station - friendly staff and good air conditioning in the room.
Stayed in August 2025
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Reviewed: August 18, 2025
Amaryllis
United Kingdom14 Reviews1 helpful vote9.0“Clean, modern friendly hotel.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Broken Lift in a tall building is a big problem.
Clean friendly and helpful. Arrived after a night train so paid to check in early, which was great.
Stayed in August 2025
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Reviewed: August 17, 2025
Aleksandar
Serbia12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
Internet did not work in the room.
Exceptional location. Clean. Friendly staff. Close to shops, subway, tram and bus stations. Recommendation to everyone for booking.
Stayed in August 2025
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Reviewed: August 16, 2025
Ahmet
United States1 review9.0“One of the best value for money hotels in Vienna”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
There should be a separate off switch for the ventilation in the bathroom. It makes noise all the time. There was another door between the next room and our room. Even though it was locked, it made us feel uncomfortable.
The hotel's location is exceptional, a few minutes' walk from the Central train station (Wien Hauptbahnhof). The comfort of the bed was very good. The second pillow and the sun-proof curtains make the customer feel valued. Heat and sound insulation of the room is also very good.
Stayed in August 2025
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Reviewed: August 16, 2025
Peter
United Kingdom31 Reviews9.0“Overnight stay before flying from VIE”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
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We regularly stay with Premier Inn in the UK, but never abroad, so gave PI WCH the benefit of the doubt. Friendly staff, clean room, which is standard with Premier Inn. The hotel is two minutes from the main station; if you travel on by train, there's no better choice. The airport is 15 minutes by train, so don't bother to book a Uber.
Stayed in July 2025
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Reviewed: August 16, 2025
John
Ireland6 Reviews9.0“Exactly what you would expect from a Premier Inn”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Convenient to the station. Clean and well furnished. Friendly staff. What you would expect fron a Premier Inn
Stayed in August 2025
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Reviewed: August 15, 2025
Kateryna
Ukraine20 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Rather small rooms, but it’s okay
Great location, great breakfast 👌🏻
Stayed in August 2025
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Reviewed: August 15, 2025
Ana
Romania28 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 5 nights
During our stay, the hotel was under renovation and the air conditioning was not working. The drain in the bathroom sink was not working properly. We reported this to the staff, but it was not fixed during our stay. The coffee at breakfast was not of good quality.
The hotel is located in a quiet area, a few minutes from the metro station. The reception staff is friendly and ready to answer any requests. The room we received was clean, with tea and coffee provided for guests. The cleaning service is available after an additional request. Breakfast offers multiple options, but it is the same every day.
Stayed in July 2025
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Reviewed: August 13, 2025
Vincent
Netherlands40 Reviews7 helpful votes8.0“Great value for money!”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
The rooms were modern, comfy, with super-pleasant beds and a decently functioning air conditioning. Complimentary coffee and tea was available. The location is 100 m from the ÖBB train station, with plenty of options for well priced breakfast and a smooth connection to undergrond/subway, the train service to Vienna airport as well as the train to Bratislava.
Stayed in August 2025
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Reviewed: August 12, 2025
Pranesh
Germany28 Reviews9 helpful votes9.0“Great location, good breakfast and a comfortable stay”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 2 nights
only one elevator was working which made the waiting times really long. Especially during the peak times (Bfast opening times), we were forced to use the stairs (6 floors!). I understand that this could be a temporary issue but this is something that might need urgent attention.
Great location, well maintained facility and proximity to all important shops/restaurants. An "Interpspar" which is open untill 23:00 makes life so much more easier. Cleanliness was well maintained and staff quite friendly. Highlight was also the Breakfast - Pretty good spread and makes for a good start everyday.
Stayed in August 2025
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Reviewed: August 11, 2025
Jason
United Kingdom24 Reviews4 helpful votes9.0“Comfortable stay in a good location”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
Early check in option would be ideal but there was a bag drop at least.
The room met all my expectations based on Premier Inn stays in the UK. Check out was at 12:00 as standard.
Stayed in June 2025
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Reviewed: August 11, 2025
Michael
United Kingdom142 Reviews6 helpful votes8.0“A really good place to stay.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
A little expensive.
Great place to stay. Good location for public transport. Friendly, accommodating staff.
Stayed in August 2025
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