Reviews of Explorer Hotel Stubaital
Wiesenweg 6, 6167 Neustift im Stubaital, Austria

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Reviewed: September 21, 2025 · Stayed in July 2025
Verified reviewGood
Nothing
Hello Jang HO, Thank you very much for your great feedback and high ratings. We are delighted that you enjoyed your stay with us. We would be delighted to welcome you back here in Stubai. Kind regards from Tyrol 🌞 Lukas
Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 7, 2025 · Stayed in September 2025
Verified reviewEverything, what stood out were the sauna/wellness and the breakfast
Hi Sander, Thank you for your great feedback. After a five-day mountain tour, a relaxing wellness evening and a good breakfast sound just right. We're glad you enjoyed your stay with us. We look forward to seeing you again in Stubai. Warm regards from the mountains 🏔️ Lukas
Hi Sander, Thank you for your great feedback. After a five-day mountain tour, a relaxing wellness evening and a good breakfast sound just right. We're glad you enjoyed your stay with us. We look forward to seeing you again in Stubai. … Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewAll you need for good value
Hello Alex, Thank you for your positive feedback. We're glad you found everything you needed here and that you're happy with the value for money. We look forward to welcoming you back to Stubai. Sporting regards from Tyrol 💪 Lukas
Hello Alex, Thank you for your positive feedback. We're glad you found everything you needed here and that you're happy with the value for money. We look forward to welcoming you back to Stubai. Sporting regards from Tyrol 💪 Luk… Show more
Reviewed: August 7, 2025 · Stayed in July 2025
Verified reviewPerfect location, modern and clean, excellent breakfast
Nothing
Hi Dan, Thank you for your great feedback! We’re glad you enjoyed the location, the room, the breakfast, and the comfort. We appreciate your note about the view. Best regards, Lukas
Reviewed: July 27, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewComfortable, clean, modern and friendly hotel. Everything you need for a lesuire trip. Nothing "Fancy" but everything works as expected. Friendly staff.
No Aircon but its a sustainble focussed hotel so understanding.
Hey Frost, thanks so much for your great review! Awesome to hear you enjoyed your mountain getaway and appreciated the Explorer vibe – modern, comfortable, and focused on the essentials. 💚 You're right: we skip aircon on purpose to stay energy-efficient and climate-friendly. Glad you noticed and supported that idea! Hope to see you back for your next hiking adventure in the Stubai Valley! All the best, Lukas
Hey Frost, thanks so much for your great review! Awesome to hear you enjoyed your mountain getaway and appreciated the Explorer vibe – modern, comfortable, and focused on the essentials. 💚 You're right: we skip aircon on purpose to st… Show more
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewBreakfast was great, including self made scrambled eggs
I missed air-conditioning in the room
Hi Marcin, thanks a lot for your great feedback and your visit to the Explorer Hotel Stubai! Awesome to hear that you enjoyed the breakfast – especially the DIY scrambled eggs at the egg station! 😊 We appreciate your note about air-conditioning. In the Alps we usually rely on fresh mountain air and good insulation, but we totally get that on warmer days, more cooling would be nice. All the best and hopefully see you again soon! Sunny greetings from Stubai, Lukas
Hi Marcin, thanks a lot for your great feedback and your visit to the Explorer Hotel Stubai! Awesome to hear that you enjoyed the breakfast – especially the DIY scrambled eggs at the egg station! 😊 We appreciate your note about air-condit… Show more
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in May 2025
Verified reviewNice people around Small restaurant downstairs Location is nice
No ac in the room Paid parking No smart tv
Thanks a lot for your feedback, Dawid! We're really glad you enjoyed the location and the friendly atmosphere. Our hotel is designed to be simple and sporty, with a strong focus on sustainability — that’s why we’ve decided against air-conditioning and limit our parking space, which is why there’s a small fee for outdoor spots. Looking forward to seeing you again in the Stubai Valley! All the best, Lukas
Thanks a lot for your feedback, Dawid! We're really glad you enjoyed the location and the friendly atmosphere. Our hotel is designed to be simple and sporty, with a strong focus on sustainability — that’s why we’ve decided against air-c… Show more
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewReviewed: May 6, 2025 · Stayed in May 2025
Verified reviewNice, modern, clean room with adequate storage space. Breakfast is good enough and is available between 6:30 and 10:30. There is a big storage room for skis and bikes with a lot of amenities and washing machines, there are also charging stations for ebikes. The staff was really helpful. For this price it was a very good deal!
There is no individual adjustment for the room temperature and in my room the water pressure in the shower was on the lower side.
Hi Marcell, thank you very much for your great review and for highlighting so many positive aspects of your stay – from the storage room and charging stations to the helpfulness of our team. 🙌 Thanks also for your feedback regarding the water pressure and room temperature – we’ll definitely take a closer look at that. We're constantly working on fine-tuning those details, and input like yours really helps. We’d love to welcome you again anytime – for more good vibes, good breakfast and a sporty stay! 🚴♂️🏔️ Sporty greetings from the Stubai Valley, Lukas
Hi Marcell, thank you very much for your great review and for highlighting so many positive aspects of your stay – from the storage room and charging stations to the helpfulness of our team. 🙌 Thanks also for your feedback regarding the wa… Show more
Reviewed: April 29, 2025 · Stayed in April 2025
Verified reviewReviewed: April 27, 2025 · Stayed in April 2025
Verified reviewReviewed: April 23, 2025 · Stayed in April 2025
Verified reviewExcellent breakfast, a lot to choose from
More variety of fruits
Hey Marina, Thanks a lot for your lovely feedback! 😊 Great to hear you enjoyed your stay with us and that the breakfast was a hit – we’ll definitely take your fruit suggestion to heart 🍍🍓 Would love to welcome you back anytime – bring your friends along next time too! Best vibes from Stubai, Lukas
Hey Marina, Thanks a lot for your lovely feedback! 😊 Great to hear you enjoyed your stay with us and that the breakfast was a hit – we’ll definitely take your fruit suggestion to heart 🍍🍓 Would love to welcome you back anytime – bring you… Show more
Reviewed: April 13, 2025 · Stayed in April 2025
Verified reviewGood vibes in the hotel, great staff . The location is also great! Nice gym, good food. The atmosphere and decoration are awesome
Hey Shirley, Thanks a ton for your great feedback! We're super happy you enjoyed the vibes, the food, and the team spirit here at the Explorer Hotel Stubai. 😎 Hope to see you again soon for another awesome stay in the mountains! Take care & sporty greetings from Stubaital, Lukas
Hey Shirley, Thanks a ton for your great feedback! We're super happy you enjoyed the vibes, the food, and the team spirit here at the Explorer Hotel Stubai. 😎 Hope to see you again soon for another awesome stay in the mountains! Take… Show more
Reviewed: March 23, 2025 · Stayed in March 2025
Verified reviewReviewed: March 15, 2025 · Stayed in January 2025
Verified reviewVery nice and helpful staff. Tasty breakfasts, quite big variety of food to choose. We bought dinners few times, I can recommend them too. Well-equipped ski room. Hotel is very clean.
Everything was great :)
Hello Alicja, wow – a perfect 10! 😍 Thank you so much for your amazing review! We're thrilled that you enjoyed our location, friendly team, delicious breakfast, and even our dinner options. Great to hear that you also appreciated the ski room and cleanliness. We hope to welcome you back for another fantastic stay in the Stubai Valley soon! ⛷🏔 Best regards, Lukas
Hello Alicja, wow – a perfect 10! 😍 Thank you so much for your amazing review! We're thrilled that you enjoyed our location, friendly team, delicious breakfast, and even our dinner options. Great to hear that you also appreciated the s… Show more
Reviewed: March 14, 2025 · Stayed in March 2025
Verified reviewWell located, 25min from Stubaital Glacier
A bit too new: one soap dispenser for the whole bath (incl for the shower)
Hello Valery, thank you very much for your review! 😊 We’re happy to hear that you enjoyed our great location and your stay with us. You’re always welcome back! We understand your point about having a single soap dispenser for the entire bathroom. It’s part of our sustainability concept, but of course, we appreciate your feedback and will consider it to improve the experience even further. See you soon in the beautiful Stubai Valley! 🇦🇹⛷ Best regards, Luka
Hello Valery, thank you very much for your review! 😊 We’re happy to hear that you enjoyed our great location and your stay with us. You’re always welcome back! We understand your point about having a single soap dispenser for the entire b… Show more
Reviewed: March 13, 2025 · Stayed in March 2025
Verified reviewYou can cook your own breakfast (specifically eggs) that's really good. The ski room is very nice and clean. The sauna is the best, perfect way to end a wonderful ski day. The staffs are very nice and kind with well english speaking. Only one pizza house is nearby otherwise most of the restaurants are in the town around 5-10 min bus or 30 min walk. The food from the hotel restaurant are very nice too.
The way from the closest bus stop (Neustift i. St. Außerrain) to hotel is very dark, kind of a little bit scary if you walk alone at night but you can see a lot of stars.
Hi Jen, thank you so much for your great review! 😊 We're happy to hear that you enjoyed our breakfast concept, the ski storage, and especially our sauna – the perfect way to relax after a great day on the slopes! Also, it's great that our team made you feel welcome. 🌟 We understand that the walk from the bus stop can feel a bit dark at night, but at least you get a stunning view of the stars! 😉 We hope to welcome you back soon for another amazing stay in the Stubai Valley! Best wishes, Lukas
Hi Jen, thank you so much for your great review! 😊 We're happy to hear that you enjoyed our breakfast concept, the ski storage, and especially our sauna – the perfect way to relax after a great day on the slopes! Also, it's great t… Show more
Reviewed: March 10, 2025 · Stayed in March 2025
Verified reviewReviewed: February 10, 2025 · Stayed in February 2025
Verified review