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Reviews of Falkensteiner Club Funimation Katschberg 4 stars

Katschberghöhe 20, 9863 Katschberghöhe, Austria

#7 of 14 hotels in Katschberghöhe

Guests' Choice

Review score

Based on 421 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    7.6

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Showing 1 - 49

  • Reviewed: 4 March 2018

    8.8
    Really good family and children focused Falkensteiner style exeperience!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Lunch is something to skip unless you are really on tight with budget, more fun and better choice in the numerous huts at the ski resort. Rooms are not really big, but then you don’t spend time there a lot as there is so much fun to do outside.

    Excellent family oriented hotel, good welness and spa facilities, abundance of children fun. Direct on the snow piste with comfortable ski depot in the hotel. Friendly staff, well maintained evening bar.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    5.0
    The location is very nice.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights

    The standard room was extremely small for us ( one adult and one kid). Restaurant: for breakfast was definitely missing the fresh orange juice. Language: main language is German. You will not find translations to English all the time. Especially for kids- movies, theater, activities are 90% in German language.

    The location is very nice. The slope is next to the hotel. Sauna is very nice.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    10
    It was grate as usual.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights

    The booking.com wrote that there is no need to pay anything in advance and only in a hidden note can you see that the hotel can charge something before the arriving. They charged my credit card in advance. I can accept it but I don't like the misinformation by booking.com!

    It was grate as usual.

    Stayed in January 2018

  • Reviewed: 29 December 2017

    10
    Very good hotel!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very cold pool in the spa area, was impossible to swim outside😔. The TV in the room is very small and old, needs to be changed already.

    Great hotel, exellent food, comfortable rooms, friendly staff.

    Stayed in December 2017

  • Reviewed: 26 December 2017

    7.9
    Hotel with potential that needs a little bit of improvement
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a family hotel and if you are without children and seeking for peace, you won't find it because of all the children running and screaming. Parking is in the open space and a little bit downhill. Towels and bed linen could be a little bit more cleaner.

    Location and staff are excellent. Staff was polite and giving us all necessary information. We had all meals included and the food was decent. I would say that hotel needs some refurbishment.

    Stayed in December 2017

  • Reviewed: 25 December 2017

    6.7
    not 4 star, but 3 star hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Very late check in. Bed was not comfort at all and the room was small. There was a lot of choice of different food, but quality and taste was poor. Bathrobe was too big for us, we both get XXL. This hotel is more 3 stars than 4 stars. The people in naked area was too loud and didnt respect rules (they walk in sauna in shoes and wear swimsuits and talk loud.. ). No minibar in room.

    Outside pool in naked area was very nice. Modern and renovated hotel with nice spa area.

    Stayed in December 2017

  • Reviewed: 7 August 2017

    8.3
    Position
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food is sometimes delicious and some times below expectations as it is only recycled.

    Position Wellness area. It' s a quiet place. Staff at the reception are great. Looking forward to going on holiday again!

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.5
    for families only
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Hotel is much more beautiful on the pictures and the reality is little bit different. When we arrived no one helped us with luggage (which is a standard in other Falkensteiner hotels). The rooms were small, hardly any storage space, there was funny small TV in the room, slippers are not available in the room…this should be a standard for 4* hotel. We had to keep our clothes in our suitcases (one we put in the closet and we jumped over other one for the entire stay). No minibar, no room service. Our next disapointment was about the balcony size, a little balcony with mountain view was pleasant but for one persons only. But the restaurant has only 8 person tables which makes you end up with other families at the same table… Hotel was fully booked and there were strange type of guests with children who were ignoring polite behavior in the restaurant... the noise level in the restaurant (and entire hotel) was high and no quiet dining possible. Inside pool area is relatively small and noisy of course, outdoor pool is nice with great view but opens at 15:00 ?!?! Really not what we were looking and definitely not worth the high rates. Luckily we had only booked 3 nights. Hotel is great just for families but not for adults only since we felt quite stressfull...however this was our mistake. An improvement needs to be done here to meet customers’ expectations.

    Location is great. The food was really great, perfect presentation and was delicious.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    8.3
    The spa area.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you go on Mon and wed children are allowed in the spa area. It is supposed to be a quiete place ... I do understand it is a hotel for families but a spa is always a spa.

    The spa area. The position. The idea of barbecue for Lunch. A nice surprise. A place where to go again

    Stayed in June 2017

  • Reviewed: 22 March 2017

    8.8
    Great, a little bit expensive, but staying there is a nice holiday
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 4 nights

    It is a pity that easier ski slopes are on the other side of the road and with small kids it is unpracticly to get there.

    food, kids playground, room...

    Stayed in March 2017

  • Reviewed: 1 March 2017

    3.3
    Very bad hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel is much more beautiful on the pictures and the reality is little bit different. The hotel managment should know that every guest is important in sevice like this, hotel sholud be a place where the genuine care and comfort is the most important mission. In 4*star hotel and in 2017 internet must work, in a 1week stay we had internet just the first 2 days. Shameful for a hotel of this categorization. Second but maybe the most important is a cuisine. Every night there is a different kind a cusine(Chinese,Oriental etc.) It is logical when you travel to one country, you are coming to eat a traditional and authentic dishes of a region and not some bad copy of oriental cuisine. F&B managment should provide some basic and standard dishes. Third problem is parking lot. The parking lot is not close to the hotel and you must walk to the hotel every time with some inappropriate and very steep road, better to say path! The parking place should be covered. Rooms are very small. I know it's not a Ritz Carlton hotel but certain standards managment must respect. In Dubai this hotel would have one star. To conclude very bad hotel and I don't recommend because there is a lot work to do to improve the level and quality of the service from stuff to the infrastructure.

    Stayed in February 2017

  • Reviewed: 9 January 2017

    6.3
    Hotel for families with kids, not for couples seeking peace, quiet & relaxation.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    Inadequate ventilation in the dining/buffet area ... clothes & hair stink of cooking smells after each meal .... very unpleasant. No sense in wearing smart clothes for dinner!!

    Very good hotel for families with young kids, lots of entertainment & activities for the whole family. Not ideal for couples seeking peace, quiet and relaxation.

    Stayed in January 2017

  • Reviewed: 2 November 2016

    8.8
    nice short stay in a house with very nice architecture, some offers could be improved.
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 3 nights

    gluten-free offer was minor despite my request at the booking. wellness facilities are too small for the number of people hosted. staff seems quite stressed, which deminished my holiday feeling.

    I like not having free wifi for leisure ;) very nice and interesting architecture! environment: see consequences of mass tourism on mountain landscape - not nice, but interesting.

    Stayed in November 2016

  • Reviewed: 2 April 2018

    10
    Great baby friendly hotel
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Baby friendly hotel with many activities for kids, great pool and spa with a breathtaking view, great meal (something special every day)

    Stayed in March 2018

  • Reviewed: 26 March 2018

    8.3
    Small rooms
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Small rooms

    Stayed in March 2018

  • Reviewed: 12 March 2018

    8.8
    Fabulous meals, proximity of the slopes
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No USB input on the old tv set

    Fabulous meals, proximity of the slopes

    Stayed in March 2018

  • Reviewed: 1 February 2018

    8.3
    Everything was amazing:)
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The room was a little bit small.

    The food was great and delicious, and staff was also very kindly. The location is also great.

    Stayed in January 2018

  • Reviewed: 28 January 2018

    2.5
    Do not have anything good to say
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room,people, food

    Nothing , all in all very bad

    Stayed in January 2018

  • Reviewed: 25 January 2018

    7.5
    Staff is perfect.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    To dry air in whole hotel, undrinkable water, to spicy food. No food for 8 months old baby.

    Staff is perfect.

    Stayed in January 2018

  • Reviewed: 22 January 2018

    10
    Kind staff, vicinity to highway, good food selection
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Outdoor parking.

    Kind staff, vicinity to highway, good food selection

    Stayed in January 2018

  • Reviewed: 14 January 2018

    9.6
    Great facilities for children, great food.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    Great facilities for children, great food.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    7.9
    Na
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Miss conditioner in the rooms

    Good beds and food

    Stayed in January 2018

  • Reviewed: 16 October 2017

    9.2
    Wifi connection was very bad.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Wifi connection was very bad.

    Stayed in October 2017

  • Reviewed: 1 August 2017

    8.3
    Dinner is the absolute highlight of this hotel!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    Rooms are very small.

    Dinner is the absolute highlight of this hotel! Great choice of food, excellent quality.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    10
    Falky land, spa, excellent food
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Falky land, spa, excellent food

    Stayed in July 2017

  • Reviewed: 27 February 2017

    10
    Perfect except WiFi which is useless.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights

    WiFi is frustrating. You can't do anything with.

    Location itself and program for kids are really good.

    Stayed in February 2017

  • Reviewed: 26 February 2017

    8.3
    Good food
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights

    Someone stole 300€ from us and staff didn't do anything, they just headed us to the police

    Good food

    Stayed in February 2017

  • Reviewed: 23 January 2017

    10
    Hotel on the ski track with extraordinary food expirience
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The food is brilliant Please keep the chef.

    Stayed in January 2017

  • Reviewed: 12 January 2017

    10
    nice hotel, and very good spa
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    children in adult part of sauna, and hot wellness pool,

    most off all....nice food in restoran, very good spa, and wellness

    Stayed in January 2017

  • Reviewed: 5 January 2017

    9.6
    relaxing
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    a bigger room

    excellent New Year's dinner, copliments to the chefs, great food presentation.

    Stayed in January 2017

  • Reviewed: 21 October 2016

    8.8
    The swimming pool.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    Sauna only available if you go naked.

    The swimming pool.

    Stayed in October 2016

  • Reviewed: 9 August 2016

    8.8
    Location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    WiFi doesn't work sometimes

    Location Kindness of the staff / programs

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 February 2016

    8.3
    Excelent offer of buffet for meals.
    • Leisure trip
    • Couple

    The meal times are quite short. The hotel is large. Ski storage is a little small.

    Excelent offer of buffet for meals. The hotel is right next to the ski track. The spa and sauna was nice.

  • Reviewed: 7 February 2016

    7.5
    Children can really enjoy (and so can parents) due to many...
    • Family with young children

    Wireless internet very unreliable. Was there for work as well and every evening when I started working and had to be connected to the internet connection dropped numerous times and had difficulties reaching mail server, HTTP and VPN etc. When it was working though it was responsive and decently fast, but disrupted too many times to my liking. Rooms are cozy but very small, especially for the price. There were no slippers in the room to go to the pool area. Each day for lunch or dinner, there were plates that were not cleaned properly and had stains, which should be improved by kitchen staff being more attentive as to what they put out for people to take or dishwashing should be handled better.

    Children can really enjoy (and so can parents) due to many options of daycare/animation for kids, children pool also was more than adequate for small children to enjoy. Wellness area for adults with outdoor pool has fantastic views. Food is good to great but varies in quality from day to day. Service attentive, fast and always smiling. Rooms clean.

  • Reviewed: 10 September 2015

    6.7
    This is good place for family with children for more than 3...
    • Leisure trip
    • Family with young children

    the room is too small that are really uncomfortable if you are with baby. the staffs are seems to be ok but they looks tired and providing service without soul. - I understand how difficult to provide the service for children.

    This is good place for family with children for more than 3 years and well organized child program. full board is attractive because of no need to think what to eat. food is generally good.

  • Reviewed: 30 March 2015

    9.5
    The spa facilities are really lovely.
    • Leisure trip
    • Couple

    The spa facilities are really lovely. The food both at evening dinner and breakfast was excellent - there was so much choice. for ski-ing you can ski directly from the hotel.

  • Reviewed: 25 January 2015

    7.5
    it right on the slopes.
    • Leisure trip
    • Family with young children

    It is a low pocket hotel, food like in the student cantine what is not eaten for lunch will appear in sote stroganof for dinner.

    it right on the slopes.

  • Reviewed: 18 January 2015

    9.6
    nice rooms with big bathroom
    • Leisure trip
    • Family with young children

    adult pool as well as spa a little bit cold free wine served at restaurant are of low quality

    nice rooms with big bathroom pleasant staff excellent meals animation for children good end effective hotel organization kids pool

  • Reviewed: 15 January 2015

    9.6
    Everything is perfect.
    • Leisure trip
    • Family with young children

    The only minus is unsecured corners i childs playing area table. The skiing is for experienced next to hotel. The cristallo is better for skiing for beginners and kids

    Everything is perfect. Food. Location.staff. room. Swimming pool for kids.

  • Reviewed: 21 February 2016

    7.5
    Spa area
    • Leisure trip
    • Family with young children

    Spa area

  • Reviewed: 9 February 2016

    5.4
    Absolutely the staff,the second year we were here and its...
    • Leisure trip
    • Family with young children

    Absolutely the staff,the second year we were here and its worse,..they don't know what kindness means

  • Reviewed: 2 February 2016

    9.2
    N/A
    • Leisure trip
    • Family with young children

    No garage covered.

    N/A

  • Reviewed: 26 January 2016

    7.1
    Location.
    • Leisure trip
    • Family with young children

    Food, staff.

    Location.

  • Reviewed: 24 November 2015

    9.2
    The dining situation is perfect for children .
    • Leisure trip
    • Family with older children

    Time Restriction on using outdoor pool.

    The dining situation is perfect for children . I liked the bathroom in the room.

  • Reviewed: 1 October 2015

    9.2
    Excelent location, fabolous spa.
    • Leisure trip
    • Family with older children

    Very limited room in the restaurant.

    Excelent location, fabolous spa.

  • Reviewed: 23 April 2015

    9.2
    Nice family hotel, good rooms
    • Leisure trip
    • Couple

    I did not really like the food there, and the sauna part in the spa cuz you have to be nude there.

    Nice family hotel, good rooms

  • Reviewed: 8 April 2015

    10
    Perfect hotel with very cean room, nice wellness, directly...
    • Leisure trip
    • Couple

    Wifi????

    Perfect hotel with very cean room, nice wellness, directly at the slope.Very good kitchen with assortement of the food.

  • Reviewed: 1 February 2015

    8.3
    very family oriented hotel
    • Leisure trip
    • Family with older children

    very family oriented hotel

  • Reviewed: 18 January 2015

    8.8
    Facilities, food, entertainments and hospitality
    • Leisure trip
    • Family with young children

    Bads, enen called king these are separated and small kind can't sleep relaxing between parents.

    Facilities, food, entertainments and hospitality

There are also 22 reviews without text. These impact the overall review score.

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