Markus-Sittikus-Straße 20, 5020 Salzburg, Austria
#79 of 126 hotels in Salzburg
Guests' ChoiceBased on 346 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.0
Staff
9.1
Value for money
7.8
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 9, 2024
Vasil
BulgariaThe location is nice and I got a room looking to the backyard- which was really nice. The concept of a free coffee and self-service bar is nice.
Stayed in April 2024
Reviewed: March 29, 2024
David
SwitzerlandNice communal rooms with free coffee and honesty bar. Close to palace, station and river.
Stayed in March 2024
Reviewed: March 28, 2024
Ayazi
GermanyEverything was good.
The location is perfect, walking distance from the old city and attractions. The hotel is comfortable, well-equipped and clean. The staff are friendly and helpful. They let me have my room sooner, as I arrived a few hours before check-in time. It was a great relief after a long trip.
Stayed in March 2024
Reviewed: March 26, 2024
Heather
United KingdomA bath? but wasn’t important.
Lovely staff. Room was fine. Food at breakfast was great. Good location. Family atmosphere. Wry happy.
Stayed in March 2024
Reviewed: January 10, 2024
Richard
GermanyNothing in particular. But it’s at the basic level of a 4 star hotel.
Big room and staff
Stayed in January 2024
Reviewed: January 9, 2024
Bruce
United Kingdom—
Well presented good facilities
Stayed in January 2024
Reviewed: January 6, 2024
Galina
LuxembourgReception available only till 6 pm
Everything is good. Very clean, comfortable, nice lobby.
Stayed in January 2024
Reviewed: January 6, 2024
Flora
SpainI generally don’t like carpet floors in the rooms.
Friendly staff, great location. The bathroom was very clean!
Stayed in December 2023
Reviewed: January 5, 2024
Giljackieg
United KingdomNo reception in evening Breakfast 22 euros. Dated Paid £150 per night for single. It was new year but still not value for that price
Good location, clean and comfortable room. Nice staff
Stayed in January 2024
Reviewed: December 29, 2023
M
BelgiumRemote was defective
Breakfast, location, staff, ameneties
Stayed in December 2023
Reviewed: December 28, 2023
Bahar
FinlandRoom was smelling like humidity smell. In the evening there is no reception so it looks like you are by your own. Price is a bit high compared to the quality
The location is good and nearby both old town and railway station. It has cozy living room for all guests in which you can take drink or make coffee without hassle.
Stayed in December 2023
Reviewed: December 27, 2023
Richa
IndiaThe kids bed that was provided wasn’t stable and we informed the reception but it was not changed.
Central location.
Stayed in December 2023
Reviewed: December 21, 2023
Sarah
United KingdomVery small shower cubicle and shower room.
Location (close to Mirabell Palace) for Sound of Music tour. Pleasant lounge area with free tea and coffee available at all times.
Stayed in November 2023
Reviewed: December 18, 2023
Francesca
MaltaClean and well located close to the train station. Staff were friendly. Nice cosy sitting room
Stayed in December 2023
Reviewed: December 15, 2023
Sarah
United States of AmericaGreat location to the train station but a tad far from the Christmas markets (if that is what you're going to see).
The single room was perfect for one person. Plenty of space, very clean and comfy. Hotel was quiet and staff was very friendly and helpful!
Stayed in December 2023
Reviewed: December 11, 2023
Peter
United KingdomIt was a little expensive for breakfast (18 Euros each), but still served well and good quality. I suppose that's inflation everywhere though. You can still eat a lot!!
The room was very comfortable and very clean. Staff were very pleasant. The pick your own classic vinyl to play in the bar was an excellent part of the stay.
Stayed in December 2023
Reviewed: December 11, 2023
Terry
United States of AmericaOur room was tiny, more like a hostel. Or a dorm room.
Great location, very clean and quiet. Beautiful library and “honesty” bar to unwind and relax with a beverage. Very welcoming staff and wonderful breakfast. I am an older traveler and found hauling my wheeled suitcase up the entry stairs a challenge. Once in, there is an elevator to the upstairs rooms
Stayed in December 2023
Reviewed: November 2, 2023
Zhiyong
United States of Americalocation
Stayed in October 2023
Reviewed: October 19, 2023
Ron
United States of AmericaLocation in city and closeness to train station.
Stayed in October 2023
Reviewed: October 6, 2023
Dorothy
United States of AmericaIt was expensive but things seem high in Austria
Didn’t eat there
Stayed in October 2023
Reviewed: September 23, 2023
Michael
United States of AmericaBreakfast had a nice selection of things, including fresh cakes. It was not included in my reservation, so I paid for it separately. At the time I stayed there, it was 20 euros, which was a little high. If you have a lot for breakfast, it may be worth it, but if you just want something small, there’s other options nearby (e.g., a bakery a couple hundred meters away).
Good location if you’re traveling to/from Salzburg via train as it’s about a 10-minute, easy walk from the station and about the same distance to the old town center. It’s also near the Mirabell palace and gardens, which are great to take a walk through in the morning. Staff were very pleasant and helpful, giving great suggestions on places to visit. There’s a nice lounge with tea and coffee and bar area that were comfortable and nice to enjoy at the the end of the day. There’s also a little garden, but I didn’t have a chance to really use it. The single room was comfortable, a little small but true to pictures. No A/C but when I was there (mid-September) an open window was all that was needed.
Stayed in September 2023
Reviewed: September 14, 2023
Trudy
United States of AmericaNo AC
Very helpful staff Common areas very nice Great location
Stayed in September 2023
Reviewed: September 14, 2023
Vanessa
United States of AmericaThe location is great, you have everything easy to find to stroll and easy to go by walk the old city, including the sightseeing tour bus. The breakfast is fine and the waitress are awesome to ask you what do you want to eat. The room can improve a little bit more like to have two pillows instead of one to sleep very well but if you want to stay two or three nights is ok.
Stayed in September 2023
Reviewed: September 13, 2023
Nathan
AustraliaGood middle location, close to the train station and a short walk to the old town area.
Stayed in September 2023
Olmedo, Italy
Luang Prabang, Laos
Schladming, Austria
Florianópolis, Brazil
Harkány, Hungary
Tsilivi, Greece
Limone sul Garda, Italy
Verona, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content