Reviews of Alpenherz Hotel Garni This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Nr. 130, 6281 Gerlos, Austria

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Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewPerfect Location
Everything was as it says on the advertisement
thank you very much for your positive feedback. We would be delighted to welcome you back soon to the Alpenherz Hotel. Kind regards, Your Alpenherz Hotel Team
Reviewed: July 5, 2025 · Stayed in June 2025
Verified reviewHost was not only very welcoming but also send us some stuff we forgot at the hotel home.
Reviewed: May 16, 2025 · Stayed in February 2025
Verified reviewReviewed: February 9, 2025 · Stayed in February 2025
Verified reviewExcellent location, great hotel.
The bar could be open a bit longer.
Dear Guests, thank you very much for your feedback. We appreciate your suggestion regarding the opening hours of our bar. We would be delighted to welcome you back soon to the Alpenherz Hotel in Gerlos. Kind regards, Your Alpenherz Hotel Team
Dear Guests, thank you very much for your feedback. We appreciate your suggestion regarding the opening hours of our bar. We would be delighted to welcome you back soon to the Alpenherz Hotel in Gerlos. Kind regards, Your Alpenherz Hotel T… Show more
Reviewed: January 23, 2025 · Stayed in January 2025
Verified reviewClean rooms, very kind personnel , rich breakfast, 5 min walking distance to Dorfbahn station and to the city center
Disadvantage - hotel provides just breakfast service, for dinner you have to go outside
Reviewed: September 3, 2024 · Stayed in September 2024
Verified reviewHospitable host, the most important for us clean hotel, comfortable beds, decent breakfast, free parking.
uncomfortable pillows, there was no kettle and coffee in the room. The rest was O.K.
Reviewed: September 1, 2024 · Stayed in September 2024
Verified reviewReviewed: August 11, 2024 · Stayed in August 2024
Verified reviewVery good maintained and clean hotel. Austrian style. Good breadfast with fresh fruit and egg specially made for you
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Bedankt voor je feedback. Christian Erhart
Reviewed: August 8, 2024 · Stayed in August 2024
Verified reviewExellent property. Immaculately clean & friendly staff
Noting
Thank you for welcoming you to our house and your feedback. Christian Alpenherz Hotel
Reviewed: July 31, 2024 · Stayed in July 2024
Verified reviewReviewed: June 22, 2024 · Stayed in June 2024
Verified reviewReviewed: March 18, 2024 · Stayed in March 2024
Verified reviewReviewed: March 2, 2024 · Stayed in February 2024
Verified reviewReviewed: February 23, 2024 · Stayed in February 2024
Verified reviewPerfect location
Great personnel, clean and well maintained facilities
Reviewed: September 9, 2023 · Stayed in September 2023
Verified reviewLocation was beautiful. Hotel is a beautiful building and the room we had was very large and comfortable.
Our Shower/bath was a little slippery and quite high up from the ground to get in and out of.
Reviewed: September 7, 2023 · Stayed in September 2023
Verified reviewReviewed: September 5, 2023 · Stayed in September 2023
Verified reviewReviewed: August 14, 2023 · Stayed in August 2023
Verified reviewGreat place with very nice and helpful owners, excelent breakfast, beautiful location, nice and clean room.
Reviewed: August 13, 2023 · Stayed in July 2023
Verified reviewgreat location and very welcoming employees
view from window, which was half covered by roof
Reviewed: August 5, 2023 · Stayed in August 2023
Verified reviewNice and cozy place
Reviewed: July 30, 2023 · Stayed in July 2023
Verified reviewStuff very friendly
Good location
Reviewed: July 28, 2023 · Stayed in July 2023
Verified reviewVery cosy and nice hotel. Very friendly staff and the room and everything was very clean and comfortable.
Reviewed: July 13, 2023 · Stayed in July 2023
Verified reviewRoom was upgraded and we were welcomed very warmly.