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Reviews of Gartenhotel & Weingut Pfeffel Dürnstein 4 stars

Zur Himmelsstiege 122, 3601 Dürnstein, Austria

#6 of 8 hotels in Dürnstein

Guests' Choice

Review score

Based on 551 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 - 55

  • Reviewed: 19 September 2018

    7.9
    Nice place for trips.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Older room amenities. For a lot of money, little music.

    Nice wellness on the top.Roof pool with hot water, four saunas, chill zone. Possibility to rent bicycles for 12euro per day. Super starting point for excursions

    Stayed in September 2018

  • Reviewed: 6 August 2018

    10
    Fabulous family run spa hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We came by boat and it was a short walk from town to the hotel. About 1km, but worth being prepared that there are no taxis in the town.

    Amazing hotel for rest and relaxation in beautiful surroundings. Gorgeous little rooftop pool and sun terrace. Very good massages also available from experienced masseur.. Friendly and welcoming family run hotel with very high standards. I would totally recommend to anyone. Food was delicious!

    Stayed in July 2018

  • Reviewed: 5 August 2018

    10
    Romantic place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Property is close to the main road. Which could also be a benefit.

    We really enjoyed the sauna rooms and the terrace upstairs. The view from the room was breathtaking. We celebrated our 4 years anniversary here, it was a very special day.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    10
    Definitely worth it!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staffs are very friendly. My 13-month old baby enjoyed the heated pool very much! The sauna was very refreshing too. We had a tour around the wineyard and wine tasting too.

    Stayed in July 2018

  • Reviewed: 9 July 2018

    10
    Everything was absolutely perfect!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything was absolutely perfect! Nice staff, beautiful clean room with river view, wellness on the roof. And Mr. Pfeffel served us their very good wine in the evening :) I have to recommend this place. we will definitely come back!

    Stayed in July 2018

  • Reviewed: 8 May 2018

    9.2
    Very good hotel with great spa.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No negative experience.

    Great room with modern clean bathroom and gorgeous view on the river and valley. Excellent dinner in the hotel restaurant. Breakfast tasty with large selection of local food.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    9.2
    Upon arrival our room was upgraded to the bigger one...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Dishes in the restaurant were not all tasty, some had problems with seasoning. Nevertheless wine cart is excellent and has big variety of local wines. We also liked the atmosphere at the bar. It was very hot in the room! Beside the fact that it had sun all day round, there was no air conditioning. We opened the balcony door at night.

    Upon arrival our room was upgraded to the bigger one (actually it was large!) with the view on Donau. With a small child it was very convenient. Room had big balcony with chairs and a table. There were additional towels for spa and bath robes. Breakfast was exceptional with great variety of granola and flakes (can't imagine my morning without it), fruits, cheese, desserts and sparkling wine. Spa zone was very nice. It has warm outdoor swimming pool (we swam there with our 9 months child), outdoor/indoor sun benches, five different saunas, tea/water/snacks. On Friday, when we arrived, there were only two people except us. The next day spa zone was rather packed.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    9.2
    Great relaxing weekend
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is extraordinary indeed... and a staff that is warmly welcoming you. Smiles are coming from the heart and aren't just a showoff. The spa area is as comfy as you expect it to be from the pictures on booking.com. Last, but not least, we forgot something in the drawer of the night table and were informed immediately that it was found. It's rare unfortunately in any business that you get that kind of integrity.

    Stayed in March 2018

  • Reviewed: 2 January 2018

    7.9
    Great breakfast, beautiful spa and sauna.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was not noted while booking that room can be only booked with halb pension. Bit overpriced for the dinner. Room was cold - we only got accommodated in the old part of the hotel. Wind was coming in through the old windows. Sauna was off already at 6pm- however it supposed to be open till 7pm. Parking was full, was hard to park.

    Great breakfast, beautiful spa and sauna. Nice location, friendly staff.

    Stayed in January 2018

  • Reviewed: 26 November 2017

    8.8
    Very good breakfast, nice view to Donau.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    They close the Sauna already a 19:00 hours which is absolutely disadvantage if you would like to relax after a long ride.

    Very good breakfast, nice view to Donau.

    Stayed in November 2017

  • Reviewed: 22 November 2017

    7.5
    Hotel has a good spa facility and is well located, with lots to do in the area.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Some of the staff were grumpy and unhelpful, which for me is a big no in customer service. My wife is pregnant and we asked the girl at reception if a pregnancy massage would be possible... the answer was 'unsure / no'. We asked her to call the person doing the massage to ask, but she did not want to (in English and German). Staff were directive and unpleasant for breakfast the following day, but ok the day after. I also don't like bread crumbs from the neighbouring table being wiped off aggressively by hand (just change the table cloth). The cleaner though was great, as were other staff on other days. It's clearly visible who the owning family is, as the service from them is in a different league. Lastly in a 4*, I would expect shampoo and shower gel, not just the gel.

    The spa area is very good, as was the breakfast.

    Stayed in November 2017

  • Reviewed: 7 November 2017

    9.6
    Everything was perfect - a huge room with the balcony and...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Seems to be rather hot in the room though it is individual

    Everything was perfect - a huge room with the balcony and beautiful views, excellent breakfast ( really great), comfortable and clean SPA zone. Exceptionally professional staff ( both reception and restaurant), hospitable and very helpful, super local wines. A great chance to relax and enjoy walking in the valley, a lot of castles and ruins to visit. Incredibly beautiful landscapes - all you can dream! Highly recommend :)

    Stayed in November 2017

  • Reviewed: 16 October 2017

    9.6
    Fabulous. Relaxing.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The evening meals were a little disappointing.

    The Wellness suite is simply amazing - rooftop open air swimming pool and a fantastic selection of sauna and steam rooms.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    7.9
    A two star room in a 4 star hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Our room, it wasn´t obvious from the booking that we would end up in the old part of the hotel. Even if Dürnstein is in 15mins walking distance it wasn´t obvious from the booking that the hotel is NOT in Dürnstein.

    1) The spa area 2) The breakfast 3) Staff was friendly and helpful 4) Easy parking

    Stayed in September 2017

  • Reviewed: 23 August 2017

    7.5
    Lovely setting with a Danube view. Near some amazing picturesque towns with fields of vines around.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Staff service more reserved than we are familiar with. Some rooms are not suitable for people with mobility issues.

    Great breakfast with a wonderful choice.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    10
    I want to go back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    This place was amazing. The spa pool area was just what we needed after a day of sightseeing. The rooms were awesome with a great view. The food in the dining room was super! I would go back in a heartbeat.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    9.6
    Breakfast was excellent, lots of choices.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The hotel has newer/renovated part and old part. Even though the room in the not renovated part was clean and big, there is a space for improvement in bed comfort. Be careful with the parking. The entrance is via tunnel that is not high enough if you have roof carrier rack for the bikes so you have to take them off the rack on the sidewalk.

    Breakfast was excellent, lots of choices. Very friendly staff, they gave us recommendations for super restaurants nearby. Wellness with mountain view even from the sauna. Hotel staff let us use wellness the afternoon after check-out. Possible to lock bikes in garage during night.

    Stayed in June 2017

  • Reviewed: 10 May 2017

    10
    Be carefoul when leaving the hotel unter the bridge - behind...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Be carefoul when leaving the hotel unter the bridge - behind the bridge is in front of the road a path for bycikles, I almost hit one when going with a car out of the hotel.

    Stayed in May 2017

  • Reviewed: 2 September 2018

    10
    staff were very friendly and welcoming i love the place
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    there is no ac in the room

    staff were very friendly and welcoming i love the place

    Stayed in August 2018

  • Reviewed: 16 July 2018

    9.6
    Great place to stay!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Great place to stay! Very friendly staff and nice spa.

    Stayed in July 2018

  • Reviewed: 29 June 2018

    5.4
    Staff did not show a smile
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff did not show a smile

    Stayed in June 2018

  • Reviewed: 27 May 2018

    9.2
    Great spa, location, breakfast, clean and comfy rooms
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The food during the dinner was rather medium level

    Great spa, location, breakfast, clean and comfy rooms

    Stayed in May 2018

  • Reviewed: 24 October 2017

    9.2
    Both the wine and spa were amazing.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Both the wine and spa were amazing. Room was comfortable and fancy!

    Stayed in October 2017

  • Reviewed: 18 October 2017

    6.7
    Ok
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee or tea making in room

    Xx

    Stayed in October 2017

  • Reviewed: 15 October 2017

    7.5
    Good location for travellings around and good breakfast!
    • Group
    • Standard Double Room
    • Stayed 2 nights

    For the price of the room we e xpect a mini bar/fridge in the room

    Good location for travellings around and good breakfast!

    Stayed in October 2017

  • Reviewed: 16 September 2017

    9.2
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    A great selection for breakfast and all very fresh.

    Stayed in August 2017

  • Reviewed: 2 September 2017

    6.3
    Dinner
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dinner

    Stayed in September 2017

  • Reviewed: 22 August 2017

    8.3
    Nice view to the river, room was comfortable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn't find anything negative

    Nice view to the river, room was comfortable

    Stayed in July 2017

  • Reviewed: 16 August 2017

    9.6
    Excellent breakfast, friendly and helpful staff, good...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    Excellent breakfast, friendly and helpful staff, good location, big room and bathroom.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.9
    Recommendable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cosy clean nice view with a very friendly helpful receptionists

    Stayed in July 2017

  • Reviewed: 20 July 2017

    8.8
    Wonderful location with great sights.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Wonderful location with great sights. Excellent staff, very friendly and helpful..

    Stayed in July 2017

  • Reviewed: 11 May 2017

    7.5
    Nice Spa
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room temperature was too hot.

    Nice Spa

    Stayed in April 2017

  • Reviewed: 11 April 2017

    8.8
    folks in the pool area fully nude;
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    folks in the pool area fully nude; no suggestion that full nudity is to be expected.

    Stayed in April 2017

  • Reviewed: 13 October 2016

    9.2
    Excelent place for a short holidays.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The room quality could be better.

    Spa area is perfect.

    Stayed in October 2016

  • Reviewed: 25 September 2016

    9.2
    staff were very friendly
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    staff were very friendly

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 November 2015

    8.8
    Family run hotel with very nice choice of own wines and...
    • Leisure trip
    • Couple

    I missed some basic room equipment, e.g. kettle to prepare tea or coffee. The wifi was very poor, was not able to connect.

    Family run hotel with very nice choice of own wines and liquors. The breakfast was great, the rooms are clean and convenient. The building itself looks good. Close to Dürnstein, where a medieval castle is situated above the town.

  • Reviewed: 21 September 2015

    10
    Huge superior room with great WIFI.
    • Leisure trip
    • Couple

    This is not the hotel's fault. I didn't really feel comfortable with the nudity at the pool(common in Germany and Austria) . The pool was beautiful but I didn't use it. Would have love to have bicycles included.

    Huge superior room with great WIFI. Nice breakfast included. We were given a marmalade free gift when checking out which my husband loved.

  • Reviewed: 30 August 2015

    9.6
    Wonderful care from a family that is totally involved in...
    • Leisure trip
    • Couple

    Wonderful care from a family that is totally involved in this hotel. This was the best food we had in multiple trips to Europe, most during meals at the property.

  • Reviewed: 13 August 2015

    10
    Beautiful place, quiet yet convenient location, lovely Spa,...
    • Business trip
    • Solo traveller

    In some areas WiFi was spotty and had to re login

    Beautiful place, quiet yet convenient location, lovely Spa, very nice staff and best breakfast I had in Wachau

  • Reviewed: 12 August 2015

    9.6
    Nice hotel perfectly located if you want to visit the Wachau...
    • Leisure trip
    • Couple

    During my stay it was very hot a nd a stronger a/c would have been helpfull Plenty of channels on tv but only in german and CNN!!!!

    Nice hotel perfectly located if you want to visit the Wachau area. Staff is very kind and helpfull. Rooms are comfortable . Beafast is generous and well assorted.

  • Reviewed: 4 August 2015

    9.2
    Breakfest was excellent, from fresh fruits, musli, cheese,...
    • Leisure trip
    • Couple

    Breakfest was excellent, from fresh fruits, musli, cheese, salame, eggs, salmon, bred to sweet cakes. Swimming pool and relax zone were also super!During summer, you can eat breakfest on the terrase with view on the Dunabe.

  • Reviewed: 2 July 2015

    5.8
    Very good breakfast.
    • Leisure trip
    • Couple

    you have to pay for an upgrade to get a room expected of a 4 star hotel. The basic room is poor No gym (treadmill etc.)

    Very good breakfast. Excellent wellness facilities

  • Reviewed: 28 June 2015

    10
    The place is wonderful.
    • Leisure trip
    • Couple

    The place is wonderful. Our room was big and with a big terrace on the Danube. Everybody is polite and helpfull and it's just a pleasure spending time there. The schnapps are very good, too. Homemade.

  • Reviewed: 24 June 2015

    9.2
    Large and very comfortable room with great view of the...
    • Leisure trip
    • Couple

    Its a little bit outside of the town of Durnstein but the walk isn't too bad.

    Large and very comfortable room with great view of the Danube. Very nice pool and sauna facility.

  • Reviewed: 31 May 2015

    8.3
    Perfect, perfect and more perfect staff on reception,...
    • Leisure trip
    • Couple

    Pool is too small for so large welness; no minibar in room (but we were in cheapest room category)

    Perfect, perfect and more perfect staff on reception, restaurant, bar - all people accomodating and helpful; spacious spa area

  • Reviewed: 24 May 2016

    9.6
    Staff couldn't have been more helpful and being family...
    • Leisure trip
    • Group

    Staff couldn't have been more helpful and being family owned the sense of pride seemed to shine through. Great spa area

  • Reviewed: 1 November 2015

    8.3
    Nice spa amenities, in walking distance to Dürnstein
    • Leisure trip
    • Couple

    Close to main road, stayed in older, unrefurbished part of hotel, felt like 3 stars.

    Nice spa amenities, in walking distance to Dürnstein

  • Reviewed: 1 November 2015

    10
    charming hotel;
    • Leisure trip
    • Couple

    n/a45 degree angle turn in to hotel is scary at night.

    charming hotel; nice staff; outstanding breakfast.

  • Reviewed: 27 August 2015

    10
    Everything!
    • Leisure trip
    • Family with young children

    Can't stay longer

    Everything!

  • Reviewed: 20 August 2015

    10
    the hotel is lovely, as well as the stuff
    • Leisure trip
    • Couple

    the hotel is lovely, as well as the stuff everything is fine, the view under the shower is excellent! :-)

  • Reviewed: 12 August 2015

    7.9
    Location, friendliness and helpfulness off reception staff...
    • Business trip
    • Family with older children

    Location, friendliness and helpfulness off reception staff and breakfast

  • Reviewed: 11 August 2015

    8.3
    Professional and friendly attitude of receptionists
    • Leisure trip
    • Couple

    Professional and friendly attitude of receptionists

  • Reviewed: 1 August 2015

    10
    view form the roof and the terrace is great, the breakfast...
    • Leisure trip
    • Couple

    view form the roof and the terrace is great, the breakfast is excellent

  • Reviewed: 27 July 2015

    10
    The room was clean spacious with a balcony and excellent...
    • Leisure trip
    • Couple

    The room was clean spacious with a balcony and excellent views. Staff were more than helpful

  • Reviewed: 9 July 2015

    10
    everything - locality, SPA and wellness, distance from the...
    • Leisure trip
    • Couple

    everything - locality, SPA and wellness, distance from the village, possibilities for trips, quit environment, food

There are also 13 reviews without text. These impact the overall review score.

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