Reviews of Dormio Gasthof Höllwirt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
329 Obertraun, 4831 Obertraun, Austria
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Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewAmazing breakfast
Reviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewThe location is utterly stunning and the staff were genuinely attentive and accommodating
We were allocated a room on the second floor of Dormio Gasthof, which apparently was booked through Booking.com. We had no idea. No lift. I’m 70 my wife 61 with medical issues. It was too problematic to haul our luggage up 4 flights of stairs. Plus the accommodation was located the other end of Obertraun a long way from the resort. On telling the staff of our issues we were relocated to a ground floor studio on site at no extra charge. The staff couldn’t have been more helpful.
Reviewed: July 4, 2025 · Stayed in July 2025
Verified reviewWe really enjoyed our stay in Obertraun. A beautiful village, with the resort right at the lake. We had booked for the Hoellenwirt, a short walk from the resort. We were upgraded to a room in the resort and we spend a lovely night there. Thank you!
Reviewed: June 22, 2025 · Stayed in May 2025
Verified reviewReviewed: June 12, 2025 · Stayed in June 2025
Verified reviewReviewed: May 29, 2025 · Stayed in May 2025
Verified reviewIt's awesome
Nothing
Dear Vanesa, thank you so much for your wonderful feedback! We're thrilled to hear you had an awesome stay and that everything met your expectations — it's the best compliment we could receive. We hope to welcome you back again very soon! Warm regards, Sara - Dormio Resorts & Hotels
Dear Vanesa, thank you so much for your wonderful feedback! We're thrilled to hear you had an awesome stay and that everything met your expectations — it's the best compliment we could receive. We hope to welcome you back again very soon! W… Show more
Reviewed: May 22, 2025 · Stayed in May 2025
Verified reviewOnly cleanliness and room space acceptable. Utensils, dishes, pot, kettle, microwave, stove and dishwasher were ready.
It was a 2 rooms unit with sitting room and kitchen. A shower cabinet in the master bedroom where the drain was totally blocked. The ceiling light didn't work. A bathroom contained a big bathtub and a toilet bowl which was the only one in the unit. The bathtub no water supply. The bathroom door lock not working couldn't lock the door.
Dear Terence, thank you for taking the time to share your detailed feedback. We’re glad to hear you appreciated the cleanliness, spaciousness of the room, and the readiness of the kitchen equipment. Your satisfaction is very important to us. We’re truly sorry to learn about the issues you experienced during your stay — especially with the shower drain, bathroom fixtures, and lighting. This is certainly not the standard we aim to provide. Please rest assured that we’ve already shared your comments with our maintenance team to investigate and address these matters promptly. We sincerely apologize for the inconvenience and hope to have the opportunity to welcome you again under better conditions. Kind regards, Sara - Dormio Resorts & Hotels
Dear Terence, thank you for taking the time to share your detailed feedback. We’re glad to hear you appreciated the cleanliness, spaciousness of the room, and the readiness of the kitchen equipment. Your satisfaction is very important to us… Show more
Reviewed: May 16, 2025 · Stayed in May 2025
Verified reviewReviewed: May 14, 2025 · Stayed in April 2025
Verified reviewThe gasthof was cosy, had a nice view of the mountains. The room is larger than most gasthof we stayed in. The reception was kind and very helpful. They even gave us free breakfast, which we deeply appreciate. Their breakfast spread was da bomb, the croissants is a must try! The bathroom was clean, bed was comfy. The reception is just next to the boat station, so it was convenient for us to take the first boat to Hallstatt old town.
the building photos of the house is actually their reception and dining hall. the actual place is 3 minutes away by car. we were lucky we had a car and drove, else, it would have been quite a walk to the place with all the luggage.
Dear Nadiah, thank you so much for your kind and detailed review! We’re thrilled to hear that you enjoyed the cozy atmosphere, spacious room, mountain views, and especially the breakfast — we agree, the croissants are definitely a guest favorite! It’s also great to know our team at reception made you feel welcome and that the location worked well for catching the boat to Hallstatt. We appreciate your note about the difference between the reception/dining area and the actual accommodation. We understand how this could be confusing, especially for guests arriving without a car, and we’ll work on making that distinction clearer in our communications. Thank you again for staying with us — we hope to welcome you back on your next visit to the area! Kind regards, Sara - Dormio Resorts & Hotels
Dear Nadiah, thank you so much for your kind and detailed review! We’re thrilled to hear that you enjoyed the cozy atmosphere, spacious room, mountain views, and especially the breakfast — we agree, the croissants are definitely a guest fav… Show more
Reviewed: April 13, 2025 · Stayed in April 2025
Verified reviewThe site is 700 meter away from train station. And the recieptionist table is different buliding which is 300 meter away from train station. It is 180 degree apart each other.
Dear Sadurno, thank you for your feedback. We apologize for any confusion or inconvenience caused by the distance between the train station and the reception. We understand that this might not have been as convenient as you expected. We’ll make sure to provide clearer directions in the future to help guests navigate the property more easily. We appreciate you bringing this to our attention! Kind regards, Sara - Dormio Resorts & Hotels
Dear Sadurno, thank you for your feedback. We apologize for any confusion or inconvenience caused by the distance between the train station and the reception. We understand that this might not have been as convenient as you expected. We’ll … Show more
Reviewed: December 19, 2024 · Stayed in December 2024
Verified reviewReviewed: November 21, 2024 · Stayed in November 2024
Verified reviewReviewed: November 11, 2024 · Stayed in November 2024
Verified reviewNothing
There was no staff available.it was under renovation and we had to sleep in the scary property without a single person available in the entire building.
Dear Karan, thank you for this feedback. It helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hospitable regards, Sara - Dormio Resorts & Hotels
Dear Karan, thank you for this feedback. It helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hospitable regards, Sara - Dormio Resorts & Ho… Show more
Reviewed: October 1, 2024 · Stayed in September 2024
Verified reviewReviewed: September 24, 2024 · Stayed in September 2024
Verified reviewCheck-in and room are in two completely different places, about a 10-minute by walk. The room is a suite with a washroom and bathroom. It is large and very clean. Breakfast is perfect, everything is fresh. Hotel is situated in a silent, peaceful place. The workers in reception are very kind and helpful.
It was not nice difference between accommodation and reception.
Dear Murat, we are grateful for this review. It was a pleasure to welcome you to Dormio Gasthof Höllwirt. We hope to see you back again! Kind regards, Sara - Dormio Resorts & Hotels
Reviewed: September 12, 2024 · Stayed in September 2024
Verified reviewThe environment and the balcony
It’s dusty and no WIFI at all
Dear guest, thank you for your positive feedback. Your opinion is important to us and we will fix wifi as soon of possible. We hope to see you again ! Kind regards, Sara - Dormio Resorts & Hotels
Reviewed: August 19, 2024 · Stayed in August 2024
Verified reviewReviewed: August 19, 2024 · Stayed in August 2024
Verified reviewIt is good.
A little more vegetarian options because I am a vegetarian.
Dear Mohan, thank you for your positive feedback and super rating. Your opinion is important to us and we will take care to add more vegetarian options. We hope to see you again at Dormio Gasthof Höllwirt! Kind regards, Sara - Dormio Resorts & Hotels
Dear Mohan, thank you for your positive feedback and super rating. Your opinion is important to us and we will take care to add more vegetarian options. We hope to see you again at Dormio Gasthof Höllwirt! Kind regards, Sara - Dormio Resort… Show more
Reviewed: August 16, 2024 · Stayed in August 2024
Verified reviewStaff excellent
The issue I had was that I thought I had booked the resort not the hostel at the other end of town. It also said I had a balcony overlooking the mountains. Instead I had no balcony and overlooked the police station. Wifi didn’t work this was an a knowledged problem. 16min walk to and from the resort.
Dear Frances, thank you for this feedback. It helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hospitable regards, Sara - Dormio Resorts & Hotels
Dear Frances, thank you for this feedback. It helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hospitable regards, Sara - Dormio Resorts & … Show more
Reviewed: August 12, 2024 · Stayed in August 2024
Verified reviewBreakfast in the main resort was the only good thing about our stay with Dormio, although the lady in charge of breakfast doesn't seem to like people nor dogs...
Our accommodation was outside of the resort in, what must've been a lovely place many many years ago, but is now falling apart, and should not have been let for no money let alone for £90 per night... We were given one bed apartment, no air condition, one fan that barely spins, bedroom door to balcony stuck and can't be open, while other two balcony doors can't be locked, and anyone could climb that balcony... Wi-fi was non existent, toilet/bathroom was tiny and unusable, has no window, nor air in it, and everything was so dirty, covered with dust and grease and hair and cobwebs, balcony disgusting - there's no way anyone cleaned that apartment for months let alone before our arrival... The only thing that was done right - someone's put the clean sheets on for us, and couple of clean towels... With the worst stay of our lives we had to complain to the manager, and he did refund us half the money, although I have to stay dog owners beware - they charge £39 for dog per night, non-negotiable! We never paid more than £20 per night anywhere in Europe... Daylight robbery!
Dear Nives, thank you very much for taking the time to write this feedback. We are sorry that your holidays were not satisfactory at all, but hopefully manager of resort compensated you for this disagreement. About pets, I just want to clarify that 39.50€ is not per night but for the stay, we are sorry is you stay only one night. Please trust that we will work in this part of the resort as soon of possible to improve our services. With hospitable regards, Sara - Dormio Resorts & Hotels
Dear Nives, thank you very much for taking the time to write this feedback. We are sorry that your holidays were not satisfactory at all, but hopefully manager of resort compensated you for this disagreement. About pets, I just want to clar… Show more
Reviewed: August 11, 2024 · Stayed in June 2024
Verified reviewThe reception employees were friendly, it is nice location. Otherwise only negatives.
On reception check in they were polite, explained us that in pre-check email was mistake and there wasn't equipment for cooking, ok (it said in the house which meant in other accomodations) my first dissapointment. In the Gasthof was mess even though it should be cleaned, fridge was hardly usable after cleaning ourselves. Wi-fi signal was dreadfull. Equipment was old, which is no problem for me, if it was cleaned and functional (the ventilation on toilet could we only turn on). The whole building seemed to be abandoned from the rest of the resort..
Dear Mis, thank you for this feedback and your comment about our staff. Your feedback helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hospitable regards, Sara - Dormio Resorts & Hotels
Dear Mis, thank you for this feedback and your comment about our staff. Your feedback helps enormously in improving our service. We hope you will give us a second chance in the future, so that we can convince you of our qualities! With hosp… Show more
Reviewed: August 4, 2024 · Stayed in August 2024
Verified review1. Clean 2. Super friendly staff, they stayed late to ensure that I was able to check in 3. Good Views 4. Lots of facilities including pool, gym
Reception and all facilities including breakfast restaurant is nearly 1.5 km away, so you need to always travel for them.
Dear Harshit, we would like to thank you very much for this great review. Good to read that your holiday at Dormio Resort Gasthof Höllwirt was an overall positive experience. We will work to inform better guest about this distance. See you next time! With hospitable regards, Sara - Dormio Resorts & Hotels
Dear Harshit, we would like to thank you very much for this great review. Good to read that your holiday at Dormio Resort Gasthof Höllwirt was an overall positive experience. We will work to inform better guest about this distance. See you … Show more
Reviewed: August 2, 2024 · Stayed in July 2024
Verified reviewthey should more take care of balcony and replace old things
Dear Peter, thank you so much for your revieuw. We will definitely take your feedback to improve our renovations. With your input, we can continue to improve our resort. Kind regards, Sara - Dormio Resorts & Hotels