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눇The hotel apartment was absolutely beautiful. The location of the hotel, service, food, staff, and spa facilities surpassed all of my expectations. The breakfast was amazing. I would highly recommend this hotel, will be telling my friends and will be staying here again for sure! :):):)
눉The restaurant service was not at the level of a 4 star hotel.
We informed the reception at our arrival that we did not eat any meat as dinner was included.The 2 first nights, we got the choice so all was good.
The last night (New years eve), there was no choice for the main dish, only meat!
When we informed the waiters that we didn't eat meat, they seemed really annoyed. After some time, a waitress came and gave us a plates with tortellinis without even telling us what was inside ("Maybe spinach?" - which it wasn't). We left the dinner table after trying one bite of the dish, no taste, no sauce :(
The morning of our check out, we informed the reception that we were really disappointed (especially for a special new years eve dinner with additional cost).
No reduction / refund was offered for a ruined night...
We got even told that we could have eaten more from the starter buffet as there were enough vegetarian options there (???!!!)
Absolutely unacceptable for a new year's eve "gala dinner" in a 4 star hotel!!
눇The room was really spacious.
The spa area was well equipped, a great relaxation time after skiing all day.
눇Everyone in this hotel was really kind and friendly, they all care about their guests. This hotel has really homely atmosphere. Food is excellent, rich breakfast and delicious dinners. Very nice wellness area.