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  5. Reviews of Hotel Kärntnerhof

Reviews of Hotel Kärntnerhof 3 stars

Grashofgasse 4, 01. Innere Stadt, 1010 Vienna, Austria

#92 of 377 hotels in Vienna

Guests' Choice

Review score

Based on 460 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    9.8

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Lovely hotel in a great location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great location; very central and helpful and attentive staff.
    • Leisure trip
    • Group
    • Medium Double or Twin Room
    • Stayed 3 nights

    No tea and coffee in the room although it was available in the lounge.

    Great breakfast which met my expectations and more and the desk staff were so helpful and attentive. Great recommendations for places to visit and restaurants.

    Stayed in February 2024

  • Reviewed: 19 April 2024

    8.0
    VERY GOOD - BUT BASICALLY JUST A HIGH PRICED B&B. BETTER OPTIONS NEARBY
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Basically the Kartnerhof is just a high priced B&B with some services. The rooms were OK but we're fed up with only so called 'walk in showers' where no thought is given to providing safety grab rails (in the shower) for elderly wobbly people like me (I'm now eighty) - and no baths !!! To be an excellent high priced B&B it needs a comfortable lounge and bar (in place of the current breakfast room) and sacrifice, say, one or two first floor rooms for breakfast.

    Quiet. Good quality premises. V good breakfasts. Convenient location.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Pretty hotel with a wonderful atmosphere and in a great location.
    • Business trip
    • Family with young children
    • Christiane Hörbiger Suite
    • Stayed 3 nights

    Our suite had beautiful parquetry flooring but it was incredibly noisy to walk on. We didn't have access to the AC for our first couple of nights and when it was turned on, it was very noisy. We had read reviews about the poor water pressure and difficulty adjusting the temperature of the shower. We did experience this a little, but we got used to it and for us it was not a huge issue. Breakfast room is delightful but small and at times crowded. It is a simple breakfast but certainly all that you would need, everything was enjoyable. Rooms would benefit from having a coffee/tea making facility and a bar fridge.

    The hotel is visually gorgeous. We appreciated all of the decorative touches in the hotel, it is very attractive and our room felt very special. It was great to have a second bedroom for the children. The location is brilliant - a quiet street in the centre of Vienna. The staff were very helpful and we enjoyed breakfast every day. We really enjoyed our stay.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Wonderful stay in the lovely hotel
    • Leisure trip
    • Family with young children
    • Madame Rosa Suite
    • Stayed 3 nights
    • Submitted via mobile

    We would have liked a fridge in our room

    Beautiful traditional hotel on a quiet but central street.Very friendly and helpful staff with a welcoming atmosphere, very nice breakfast with plentiful fresh fruit. Taxi to airport /train station arranged by reception came within 3 minutes. Overall wonderful stay.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    A wonderful little gem.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked a couple more vegan options at breakfast.

    Excellent location, spotlessly clean and excellent staff especially Erik who was extremely kind to my elderly aunt. Lovely rooms, basic but very clean.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very pleasant, traditional hotel in central Vienna
    • Business trip
    • Solo traveller
    • Medium Double or Twin Room
    • Stayed 3 nights

    Breakfast is not all that outstanding. Wifi was poor in my room. Quite expensive

    A lovely old, traditional hotel ... close to the underground and to Stephansdom. Helpful staff, and an overall restful stay.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    This is the very hotel I will stay again in Vienna.
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I wish I could have more bright light. But I also understand the dim light makes the elegant atmosphere.

    The location was perfect for our purpose—concerts, restaurants, shopping and sightseeing. The receptionists were so friendly and very supportive. The lift was a good surprise. The breakfast was also good. I would love to stay this place again.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Exceptional Independent Hotel
    • Leisure trip
    • Couple
    • Medium Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel appears to be quite expensive but is good value compared to others in a central location.

    The location is fantastic, central but quiet and lots of nice places to eat nearby. You can walk to all of the main sites from here. The staff were exceptionally welcoming, friendly and helpful.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    An official excellent trip and would stay again.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was a lovely hotel.

    It was very clean, comfortable and good size room. Hotel staff lovely and in an excellent location.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Madame Rosa Suite
    • Stayed 1 night
    • Submitted via mobile

    I miss bar

    Close to the city

    Stayed in December 2023

  • Reviewed: 23 February 2024

    10
    Great service, staff and location to stay in Vienna.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I wish I had window to the outside instead of to the inside the building. But, since I was in my room only for sleeping, I didn't get any disturbed.

    The location hotel was great!!! It was only a few minutes to the center and the airport shuttle. İt was very easy to reach anywhere. Perfect to stay in Vienna. The service was great. Staff was very warm and helpful. Breakfast was just great and delicious. Beautiful freshly out of the oven breads and homemade jams were great addition into the buffet, and made a big difference. :) Rooms were clean and fresh. There was no noise. for a single room it was a great dimension very comfortable.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Great Stay in Wien
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    I had a fantastic stay with all my family. The hotel is cosy, clean and strategically well located. Only a few minutes walking from everything. The staff was simply fantastic, caring and professional. Thank you!

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    A very comfortable and relaxed stay right in the heart of historic Vienna
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No tea/coffee making facilities in the rooms but samovar and a range of teas always available in the foyer.

    The hotel is in a perfect location - 4 minutes walk to St Stephan’s and within 15 minutes walk of virtually every key sight. It is comfortable, relaxed and staffed by friendly, welcoming people. Our room was spacious, the bed was super comfortable and the breakfast plentiful. For an inner city hotel it was also quiet. Would really recommend the Kärntnerhof for a city break.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The location is fantastic and staff is professional and helpful, a great hotel !

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great about this hotel. I highly recommend. Thanks to very kind staff. The place is great as well. So quiet and comfortable and near to Stephanplatz.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Wonderful location and beautiful hotel with helpful staff
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Location, setting and comfort

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Location perfect. Breakfast cozy.

    Stayed in December 2023

  • Reviewed: 13 January 2024

    10
    A pleasant hotel which helped me as I had a minor surgery. The hotel was comfortable.
    • Leisure trip
    • Couple
    • Medium Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Location was excellent. I came for stem cell treatment and the clinic was just five minutes away. The room was lovely and homely and nice and warm. Cleaned daily.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    10
    Quiet, centrally located hotel with great breakfast
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    By far the best advantage of the hotel is its central location. The main square and metro stations are all within short walking distance. The room was clean, tidy and more spacious than what we expected. Breakfast also had enough variety to satisfy us.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Wonderful stay in a family suite and a gorgeous hotel very centrally located. Wouid recommend.!
    • Leisure trip
    • Family with young children
    • Christiane Hörbiger Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was nice but the space was very small for the number of people so we were dancing around each other the access the buffet. Small point though!

    Absolutely beautiful hotel. Lovely old building and very stylishly decorated. We had a suite with a second bedroom with 2 small sofa beds for the kids which was perfect for our family. The beds were bit narrow so better for smaller kids but it was fine for a couple of nights. The suite felt very spacious with a big hallway and large bathroom. We really enjoyed staying there! Very centrally located and there was a small supermarket just around the corner which was handy.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 8 nights
    • Submitted via mobile

    It would be good to have more communal spaces where to spend time drinking coffee and teas also after breakfast

    The location and the nice rooms and atmosphere

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Very nice and helpful staff
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit tight -many guests at the breakfast

    Location is perfect

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    We didn’t want to leave!
    • Leisure trip
    • Family with young children
    • Madame Rosa Suite
    • Stayed 4 nights
    • Submitted via mobile

    Low water pressure and no hot water sometimes.

    Classic style. Excellent location. Breakfast was so nice with all you can drink cappuccinos! Many restaurants in the area as well. Very friendly staff!

    Stayed in January 2024

Showing 1 – 25

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