Zwölferkogelweg 137, Hinterglemm, 5754 Saalbach-Hinterglemm, Austria
#1 of 88 hotels in Saalbach-Hinterglemm
Guests' ChoiceBased on 26 hotel reviews
9.6Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
9.7
Staff
9.8
Value for money
9.2
Free WiFi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 23, 2024
Maciej
PolandNada. Blew my mind how it went above and beyond. I’m definitely coming back here again.
Spotless place, super comfy, food was out of this world, and the crew was top-notch. I’d snap it up again in a sec if I had my dates straight.
Stayed in March 2024
Reviewed: March 11, 2024
Darren
United KingdomNothing
Everything , especially location to lift and ski to hotel
Stayed in March 2024
Reviewed: August 10, 2023
Sa7elnoom
KuwaitThe car parking location was a bit far, especially after a long day of activities.
Helpful, friendly, welcoming, and informitive staff. Great breakfast, nice room-sized, and comfortable bed. not a secluded location however it was very quite and gives you a feeling of serenity and that's exxactly what we were looking for. we've really loved our stay at das Zwölferhaus,
Stayed in August 2023
Reviewed: June 24, 2023
Itay
IsraelBreakfast is amazing! Anything you can think of. The staff are super kind and friendly - they always remember you and your preferences. Always truly smiling and recommended us for routes in the area, along with the joker card (kind of ski pass) they gave us. We ordered dinner for one night and we were not surprised it was excellent as well (photo of the desert). In short, very highly recommended !
Stayed in June 2023
Reviewed: June 15, 2023
Petr
Czech RepublicOne of the best our stay.
Stayed in June 2023
Reviewed: April 22, 2023
Filipe
PortugalA suggestion. Adding one or two extra english language TV channels apart from news network ones would be cool. But hey, we were there to ski and have fun. Not relevant at all. really.
We've been everywhere throughout the Alps, hotels and apartments, and this one without the usual fuss, delivers subtle perfection, because good things come with the attention to details, we often see intention but utter fail in execution. Not on this one. Location is superb right next to the lifts, very good ski store next to it. Also there's a bus station nearby. Everything was remarkably clean. We had typical alpine room but apart from other places, it was truly functional; lots of sockets everywhere; bed, near the sofa, etc. Two big LCD TVs. Two sink bathroom. Walk in shower that doesn't leak to the rest of the bathroom. Quiet. Staff was always there without intruding with your daily stuff. An excellent and always in top cleaning conditions ski room. The buffet breakfast was really good and had everything you can expect without the usual annoying daily changes of fruit or bread that some hotels do. We'll come back for sure
Stayed in March 2023
Reviewed: March 5, 2023
Christopher
United KingdomNo porridge for breakfast!
located next to the gondola this is a well thought out and carefully designed hotel. the staff are excellent and the attention to detail is obvious in everything, service, food, layout-we’ve stayed in Hinterglemm a few times-without doubt this is the top hotel in the village.
Stayed in March 2023
Reviewed: February 22, 2023
Ana
Serbiathe cleaning ladies -coming in to the room when you are in,talking loud,come to spa and clean and talk and open doors while spa is still open location-not in the main street
Comfortable room,beds,location next to gondola,balcony,breakfast,bar
Stayed in December 2022
Reviewed: February 21, 2023
Lauri
Finland-
Perfect location with direct ski in/out. Good lockerboxes in Skiraum and finally a Skiraum which is in the ground floor and not deep in the cellar behind 50 stairs :)
Stayed in February 2023
Reviewed: January 1, 2023
Peter
Hungary-
Beautiful, large room. Excellent view to mountain. Tasty food, very friendly owners and staff. Lift next to the hotel.
Stayed in December 2022
Reviewed: August 6, 2022
Dr
Saudi ArabiaGood and clean place for family!
Stayed in August 2022
Reviewed: August 1, 2022
Saeed
United Arab EmiratesGreat Location Friendly Staff
Stayed in August 2022
Reviewed: July 13, 2022
Faisal
Saudi ArabiaNothing
Staff Mountain View Breakfast Balcony
Stayed in July 2022
Reviewed: February 5, 2022
Frances
United Kingdomswimwear not allowed in wellness spa, I know this is common in Austria but being British I was a bit uncomfortable with this.
The location was perfect for skiing only a minute walk to the gondola. The hotel is beautifully presented throughout and spotlessly clean. The staff are friendly and professional. Excellent choice of food at breakfast, afternoon tea and dinner. The wellness spa is amazing.
Stayed in February 2022
Reviewed: December 26, 2021
Ilya
AustriaProfessional team, friendly host, exquisite food, new, clean and spacious rooms (check bluetooth speakers in the shower😉), relaxing wellness area, most importantly its right next to the new ski cable lift! We will definitely come back again.
Stayed in December 2021
Reviewed: September 19, 2021
Merav
IsraelBreakfast varied and delicious, we would have been happy if there were more vegetables
Perfect stay and place . We will be back again decently
Stayed in September 2021
Reviewed: May 31, 2021
Alex
AustriaThe only remark is that there is no pool. We knew that before booking, however, so it was okay for us. Also, the rest of the spa area is very well done and super modern.
Very modern hotel, completely renovated with spacious rooms and a perfect location close to the cable car. Very friendly and helpful staff, free Corona tests every day, free welcome drink. The breakfast with its fresh orange juice and delicious bread was amazing!!! The view from the spa area on the top floor to the mountains is very relaxing. The gym is also spacious and has all necessary equipment. We loved the yoga mat in the room!
Stayed in May 2021
Reviewed: February 20, 2023
Nicholas
United KingdomChefs are clearly very talented and the presentation was always amazing but the actual food was at times a little too fussy!
location, facilities and staff
Stayed in February 2023
Reviewed: August 6, 2023
Badr
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: January 1, 2023
Yolanda
AustraliaThere are no comments available for this review
Stayed in December 2022
Reviewed: September 2, 2022
Alma
SloveniaThere are no comments available for this review
Stayed in August 2022
Reviewed: June 5, 2022
Jan
Czech RepublicThere are no comments available for this review
Stayed in June 2022
Reviewed: January 30, 2022
Nikki
United KingdomThere are no comments available for this review
Stayed in January 2022
Reviewed: September 10, 2021
Jan
Czech RepublicThere are no comments available for this review
Stayed in August 2021
Showing 1 - 25
Dobbiaco, Italy
Mae Rim, Thailand
Mae Sariang, Thailand
Seoul, South Korea
Daejeon, South Korea
Lo Valdés, Chile
Haţeg, Romania
Castiglion Fiorentino, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content