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Reviews of Hotel Locker & Legere 4 stars

Parkstraße 29, 8181 Sankt Ruprecht an der Raab, Austria

#2 of 2 hotels in Sankt Ruprecht an der Raab

Guests' Choice

Review score

Based on 141 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 - 8

  • Reviewed: 7 September 2018

    6.7
    No reception i.e. nobody cares for the guest
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of reception i.e. waiters serving as reception is totally a huge mistake. When we arrived - the waiter saw us with a dog and instead of staying welcome - he said: Ooooh there is a problem. What we found out later on is that he saw the dog and decided to move us to a different room in a old type building. When we got to the room, we did not see extra bed for our 4 year old daughter. We were after 8 hours of driving And it was around 11pm. We had to go back And the waiter did not want to help us at all. He said you had a dog - this is the room you were getting. I showed him a correspondence on booking.com that we got confirmation from the hotel that we would get extra bed And also that dog would not be a problem. After trying to speak german and english (his english was very poor) he finnally decided to give us the proper room - the one we should have gotten at the first place - of course welcome bowl for a dog was there And the extra bed ready. During the checkout was not better. Another waiter tried to deal with hotel system and issuing an invoice, charging our credit card took 15 min! We would not go back because hospitality is about the experience And taking care of each single guest And surely not telling them when they see a dog - that we are the problem. Saving money on reception brings reviews such these.... 😔

    The room was really ok. All you need was there. Even the bowl was prepared for our dog.

    Stayed in September 2018

  • Reviewed: 2 July 2018

    9.6
    city luxury within the idyllic countryside
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The reception is in the neighbouring café, which was however atoned for with 2 welcoming espressos:-)

    Nice location - central but still quiet, all rooms have large balconies, covered parking, free bikes

    Stayed in June 2018

  • Reviewed: 15 September 2018

    7.5
    Very good breakfast.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Lost booking of my room, luckily they have handled. Dust in the room, poor wi-fi.

    Very good breakfast.

    Stayed in September 2018

  • Reviewed: 1 July 2018

    7.9
    Modern.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Modern. Clean. Friendly. Great value for money!

    Stayed in June 2018

  • Reviewed: 10 December 2017

    10
    Such a great place.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    Such a great place. Awesome breakfast and crew!!

    Stayed in December 2017

  • Reviewed: 14 November 2017

    9.2
    It is a perfect business stay hotel.
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    It is a perfect business stay hotel. Good breakfast in the nearby restaurant.

    Stayed in November 2017

  • Reviewed: 14 August 2017

    7.5
    I stayed in the Garden House.
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    I stayed in the Garden House. My room was a little bit dark.

    Stayed in August 2017

  • Reviewed: 27 February 2017

    7.9
    very good value
    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 3 nights

    no fridge in the room

    the room had a nice balcony

    Stayed in February 2017

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 8

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