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Reviews of Hotel Burgenland 4 stars

Franz-Schubert-Platz 1, 7000 Eisenstadt, Austria

#6 of 11 hotels in Eisenstadt

Guests' Choice

Review score

Based on 905 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 - 65

  • Reviewed: 4 March 2018

    7.9
    Very good position
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not for 4 stars, food was missing and they did not replace it, and breas was not fresh and it was 8 in the morning

    Good position in city, big room..

    Stayed in February 2018

  • Reviewed: 25 February 2018

    9.2
    Spacious and very clean room, extremely comfortable bed,...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious and very clean room, extremely comfortable bed, free and easily accessible sauna area, delicious breakfast (lots of choice; local specialty meatcuts and cakes in addition to the full standard range of goodies). And all this for EUR 69 a night. Unbeatable!

    Stayed in February 2018

  • Reviewed: 23 December 2017

    8.3
    A very good accomodation for business.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Just minor issues: daily change of wifi password (need to get a new account from the reception every 24 hours); room cleaning service ensured only if the "please make the room" plate is exposed.

    Rich and fresh breakfast, clean and wide rooms, with excellent standard equipment (tv set, hairdryer, trouser press, safe box, etc.), very fast free wifi connection, comfortable bed.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    9.6
    Gorgeous Vienna
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights

    We did not like that though we had the genius perk of doing late check out we were still very politely asked to leave the hotel room by noon when our taxi was booked at 3.30pm.

    The breakfast is simply great because of the wide range of food and its quality. The hotel is very clean and so tranquil. The use of the sauna.

    Stayed in December 2017

  • Reviewed: 11 November 2017

    9.6
    Perfect hotel in the city center.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Nothing.

    Perfect hotel in the city center. Very comfortable and clean rooms. Breakfast was great. We also had dinner in the Hotel and found it delicious. Will come again for sure!

    Stayed in November 2017

  • Reviewed: 6 September 2017

    10
    The Best hotel for chilling out
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. I'll bring happy memories because of this hotel's staff. Very cozy and chilled.

    I stayed here about 2 weeks. My business travel was decided suddenly so my booking was little bit confused, but they understand me and they always care and check everything is okay. I couldn't eat too salty food because of my health issue. Asked them to not cook too salty and the food(breakfast and dinner) was perfect. Room condition was excellent. I also have an experience staying other hotel in Eisenstadt. But i think Hotel Burgenland is the best of the best hotel in this area in many ways. Kind staff, food, room condition, transfer, and so on. Strong recommended!

    Stayed in September 2017

  • Reviewed: 5 September 2017

    8.3
    nice city
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    It was the most expensive hotel ever booked without clima. Luckily it was a storm in the night.

    the personell is open and frendly, try to help. The guy from reception came after me to the restaurant to explain details of reservation

    Stayed in August 2017

  • Reviewed: 4 September 2017

    9.2
    Good location, friendly staff, very good breakfast
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need to check before if the room has air condition or not because not all rooms are air conditioned.

    Good location, friendly staff, very good breakfast

    Stayed in September 2017

  • Reviewed: 1 September 2017

    10
    Long business trip with nice hotel
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bed. Single Room and Double Room is not different except the bed and little different size of the toilet. Some Single Room has no shower room indepedantly. Double Room is just same room size as Sing room. Double room means Double, but sometime there's no bed or room, they are going to give you two twin bed put together into your room. but I don't want that, so requested them give me a big bed. they said it depends on room availability. so if you want big bed and shower booth, you should write on memo (eventhough you booked double room which is more expensive than single room)

    Good, the staff was kind. Breakfast and dinner (Half Board) was perfect. Dinner menu is changed everyday. It was little bit salty but you could ask them to not salt.

    Stayed in August 2017

  • Reviewed: 2 May 2017

    10
    Great hotel
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    There were some noisy neighbors at a room next door who woke us up in the middle of the night because they were laughing and making noise on the corridor, but that was not the hotel's fault. As soon as they entered the room, the noise stopped. So, everything great.

    Room was huge, the bed and pillows very comfortable, staff very friendly, garage parking safe.

    Stayed in April 2017

  • Reviewed: 27 April 2017

    7.1
    Very good selection of breakfast food items.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi only available for first 24 hours of stay (I was there for three nights). Hotel is large complex with little character. Some redecoration needed. Some restaurant dishes were pre-prepared and lacked fresh ingredients.

    Very good selection of breakfast food items. Hotel close to shops and places of touristic interest. Staff were generally polite and helpful.

    Stayed in April 2017

  • Reviewed: 13 February 2017

    9.6
    Spacious and clean room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Dinner was not tasty and low quality (we had half board)

    Spacious and clean room. Parking is possible free of charge in the parking in front of the hotel. Particularly rich breakfast and tasty (coald meet,, cheese, fruit, eggs, cakes, tea, coffee)

    Stayed in January 2017

  • Reviewed: 28 January 2017

    10
    Great property, recently modernized (at least partially), friendly staff, smack in the middle of tow
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No complaints!

    Spacious room Secure underground parking (it was €12 or €15 per day, and you can use it for multiple cars if desired) Great bathroom with tub *and* shower

    Stayed in January 2017

  • Reviewed: 27 December 2016

    6.7
    Nice location, clean room with comfortable bed.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The evenings the restaurant was closed because of the Christmas holidays. For such a small town in Austria's countryside and the hotel's services the price cannot be justified.

    Nice location, clean room with comfortable bed.

    Stayed in December 2016

  • Reviewed: 20 December 2016

    10
    Breakfast very good rooms excellent and very clean and warm...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Only had 2 staff serving in restaurant in busy time so service was slow But not staff's fault

    Breakfast very good rooms excellent and very clean and warm ( It was cold when we were there.

    Stayed in November 2016

  • Reviewed: 21 November 2016

    9.2
    Very homely place to stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    If you want to use the hotel parking there is a fee to be paid. Still, you can use the public parking that is on the street.

    Really nice location, the rooms are spacious and cosy at the same time and furnished in a timeless style. I liked that there is a anteroom with closets big enough to place all your stuff so you do not clutter the room, which is additionaly separated with door. Very generous breakfast buffet, a lot of things to try and enjoy. The pastry is particularly tasty.

    Stayed in November 2016

  • Reviewed: 11 October 2016

    5.8
    Good staff good food but facilities need updates.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room I stayed has two narrow single beds although I was travel alone. There were two layer of windows in the room. The outer layer has a whole, indicating that mice tried to enter the room. I had to shut the window when I slept.

    Staff were friendly and helpful. Food in restaurant was very nice.

    Stayed in September 2016

  • Reviewed: 3 August 2016

    4.6
    Be careful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Horrible was bed and the worst experience was, that they don't have air-condition at rooms. It was really hot during the night and no possibility hot cool the room :-(( That's why I put so bad rating. I don't know if just part of the rooms, but I got this one.

    Staff was fine also breakfast and position of the hotel.

    Stayed in July 2016

  • Reviewed: 30 June 2018

    7.5
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly efficient service

    Peaceful location and very good surroundings.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    The home made pastry at breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The home made pastry at breakfast

    Stayed in May 2018

  • Reviewed: 7 May 2018

    9.2
    Perfect breakfast,comfortable room, good location.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Flooring needs to change.

    Perfect breakfast,comfortable room, good location.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    8.8
    yes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    yes

    Stayed in April 2018

  • Reviewed: 23 April 2018

    7.5
    Alt for dyrt at parkere i hotellets parkeringskælder
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Alt for dyrt at parkere i hotellets parkeringskælder

    Alt for dyrt at parkere i hotellets parkeringskælder

    Stayed in April 2018

  • Reviewed: 8 April 2018

    10
    Great location!
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location!

    Stayed in April 2018

  • Reviewed: 5 April 2018

    7.9
    Kismarton Kastélyhoz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not so comfortable

    Good location.

    Stayed in April 2018

  • Reviewed: 28 March 2018

    7.5
    That moment when Photos is better than real: old rooms and...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That moment when Photos is better than real: old rooms and old hotel. Price to high for such service.

    Stayed in March 2018

  • Reviewed: 27 March 2018

    9.2
    Park Fee is too high
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    Park Fee is too high

    Stayed in March 2018

  • Reviewed: 13 March 2018

    9.2
    Great breakfast, spacious room, parking free from Saturday...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Great breakfast, spacious room, parking free from Saturday noon until Monday morning just outside.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    8.8
    A short stopover at Burgenland Hotel on the way to ski
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Slow elevator

    Nice position - right in the town center Comfy beds Excellent breakfast

    Stayed in February 2018

  • Reviewed: 21 February 2018

    9.6
    One night stop at Burgenland Hotel
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Nice bed, very good breakfast

    Stayed in February 2018

  • Reviewed: 15 February 2018

    9.6
    Very good!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Is little old.

    Almost everything.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    8.8
    good breakfast
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    old furniture

    good breakfast

    Stayed in February 2018

  • Reviewed: 12 February 2018

    9.2
    Breakfast.
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    -

    Breakfast.

    Stayed in February 2018

  • Reviewed: 19 January 2018

    10
    Good
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We Wanted 1 large bed. You gave me 2 beds for me and my wife

    Lot

    Stayed in January 2018

  • Reviewed: 8 January 2018

    8.8
    Right in the heart of town, easy access to the castle and...
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    Right in the heart of town, easy access to the castle and the park as well.

    Stayed in January 2018

  • Reviewed: 27 December 2017

    10
    Very friendly staff even at midnight on Christmas Eve.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff even at midnight on Christmas Eve. And self-made Christmas cookies on the room.

    Stayed in December 2017

  • Reviewed: 3 December 2017

    9.6
    The staff kept all options available on the buffet even when...
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff kept all options available on the buffet even when it was really busy.

    Stayed in December 2017

  • Reviewed: 12 July 2017

    8.3
    Value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    For some reason booking.com said it was 30km from the airport and it seemed much longer. Takes 45mins.

    The staff and the breakfast were excellent.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    9.6
    Feeling good in Eisenstadt
    • Group
    • Twin Room
    • Stayed 2 nights

    No air conditioning in the room (now installed so,next time will be perfect)

    The courtesy of the staff, starting with the hotel manager.

    Stayed in July 2017

  • Reviewed: 26 June 2017

    7.1
    Breakfast was fine;
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    Breakfast was fine; room (suite) was massive. Wifi worked flawlessly, and everything was fine.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    5.8
    Really enjoyed the use of the sauna and relaxation area.
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Bathroom had funny smell.

    Really enjoyed the use of the sauna and relaxation area.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    10
    Hotel Burgenland Eisenstadt
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious. Large room.Very good food. Pleasant helpful staff.

    Stayed in June 2017

  • Reviewed: 20 April 2017

    9.6
    Great place in Eisenstadt!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Free parking would have been better.

    Wonderful breakfast!

    Stayed in March 2017

  • Reviewed: 14 February 2017

    8.3
    Great location, quiet and spacious room.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    10
    When we'll come back to Eisenstadt we'll choose again Burgenland hotel.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    We enjoyed excellent breakfasts and a good rest. The personnel was very kind. It was quite and clean.

    Stayed in February 2017

  • Reviewed: 7 February 2017

    8.3
    Nice hotel in Eisenstadt
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Large bed, nice locationa - near by town center, nice restaurant

    Stayed in February 2017

  • Reviewed: 7 January 2017

    9.2
    great breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    the bed was a liitle bit to soft

    great breakfast

    Stayed in December 2016

  • Reviewed: 10 December 2016

    10
    Advent_2016
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Perfect choice

    Stayed in December 2016

  • Reviewed: 9 December 2016

    8.8
    Good hotel in the town centre
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Bedroom decor looked a little dated.

    Helpful staff. Very nice breakfast. Good location at one end of the town centre. Modern communal spaces.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    7.9
    Hungarian speaking staff was a definite positive experience.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Hungarian speaking staff was a definite positive experience.

    Stayed in December 2016

  • Reviewed: 29 November 2016

    6.7
    The ideal solution if you stay in town for job
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights

    Centralized system heating: too hot!

    Room well cleaned

    Stayed in November 2016

  • Reviewed: 11 October 2016

    9.2
    A good stay in a lovely town.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Wifi in our room was very fast. Staff helpful and friendly.

    Stayed in October 2016

  • Reviewed: 23 August 2016

    10
    very large suite
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    very large suite

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    9.2
    Ideally located hotel for main sites in Eisenstadt.
    • Business trip
    • Solo traveller

    There was nothing I could say that I did not like. I enjoyed my stay although short.

    Ideally located hotel for main sites in Eisenstadt. - very central. Staff very helpful. Easy access to Vienna

  • Reviewed: 19 April 2016

    8.8
    Spacious and comfortable rooms, super comfortable bed.
    • Leisure trip
    • Couple

    It's a shame that the hotel foyer smells of smoke (from the bar), doesn't give the best impression.

    Spacious and comfortable rooms, super comfortable bed. Decent breakfast, large buffet and extras such as ham and eggs can be prepared to order.

  • Reviewed: 20 March 2016

    9.6
    Very comfortable room, very large double bed, so much better...
    • Leisure trip
    • Couple

    Not enough plug sockets for the modern world. Why not buy a six socket plug extension block for each room?

    Very comfortable room, very large double bed, so much better than two singles pushed together.

  • Reviewed: 3 September 2015

    5.4
    The hotel location was very good
    • Business trip
    • Solo traveller

    It was +35 degrees during the day and a four star hotel lacking AC is not what you expect! A small fan in the corner was all, making it impossible to sleep because of the heat!

    The hotel location was very good

  • Reviewed: 8 February 2015

    7.9
    Location near concert hall, castle and town centre.
    • Leisure trip
    • Couple

    Restaurant decor is dull and canteen-like. Topfen strudel pastry was doughy. Bedroom lighting very dim.

    Location near concert hall, castle and town centre. Very quiet, good bed and very good bathroom. Good breakfast with good service.

  • Reviewed: 28 March 2016

    9.2
    Nice personel, good breakfast, very nice and quite location.
    • Leisure trip
    • Solo traveller

    Nice personel, good breakfast, very nice and quite location.

  • Reviewed: 14 March 2016

    7.1
    Not to special but OK
    • Business trip
    • Solo traveller

    Not to special but OK

  • Reviewed: 28 February 2016

    8.3
    Good breakfast
    • Business trip
    • Solo traveller

    Good breakfast

  • Reviewed: 18 February 2016

    10
    Location close to town ,try the ribs at the Mango Pub on a...
    • Business trip
    • Solo traveller

    Location close to town ,try the ribs at the Mango Pub on a Wednesday

  • Reviewed: 23 July 2015

    9.6
    Big rooms with comfort
    • Leisure trip
    • Couple

    No aircondition The WiFi temporary out

    Big rooms with comfort

  • Reviewed: 20 July 2015

    7.5
    The great room
    • Leisure trip
    • Couple

    No AC

    The great room

  • Reviewed: 25 June 2015

    10
    Excellent location near main sights
    • Leisure trip
    • Couple

    Underground car park had difficult turns to negotiate.

    Excellent location near main sights

There are also 35 reviews without text. These impact the overall review score.

Showing 1 - 65

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