Bernhard-Höfel-Straße 16, 6020 Innsbruck, Austria
#48 of 71 hotels in Innsbruck
Guests' ChoiceBased on 394 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
7.9
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Daniela
GermanyThere are no double beds in the hotel. No tea available in the room.
Dog allowed, also in the restaurant. Comfortable, happy staff, all good- no complains at all! Small saunas available to complete the day !
Stayed in April 2024
Reviewed: April 8, 2024
Sameeh
AustraliaNothing really
Sauna
Stayed in February 2024
Reviewed: April 1, 2024
Mallik
IndiaThere should have been a kettle or tea maker in room
Breakfast was good , Rooms were clean
Stayed in April 2024
Reviewed: March 31, 2024
Paweł
PolandTiny room, no kettle, no gym, old tv,
The room was clean, but quite small. Good Internet connection. The breakfast was ok, but during Easter they could prepare more options to celebrate this time. That’s not a 4 stars hotel. Enough good for 1 night. In the 4th floor you can use sauna (included in room’s price).
Stayed in March 2024
Reviewed: March 19, 2024
Neil
United KingdomChildren in the sauna area in the evenings which is not atall relaxing, and not allowed according to the signs
Good spacious sauna facilities, good views of the mountains, lots of shops on the doorstep
Stayed in January 2024
Reviewed: March 18, 2024
Andrea
Italynot easily reachable the city center
wellness area very nice and well equipped; good breakfast and dinnner at resonable price. Frr parking outside the hotel
Stayed in March 2024
Reviewed: March 4, 2024
Renata
RomaniaThe hotel was heavily booked and the guests were noisy overall. Not the best place if you want to enjoy some silence.
The staff was very helpful and kind. We had a late night check in and they were spot on with all requested information. The room was clean and the check out went smoothly.
Stayed in February 2024
Reviewed: March 2, 2024
Viorica
United KingdomThe soup and shampoo was in big bottles on the wall, not completed immediately after finished. For a 4 star hotel should of bin a better quality soup.
Fantastic breakfast and the staff in restaurant was very helpful and friendly. Rooms were warm and clean.
Stayed in February 2024
Reviewed: February 19, 2024
Raj
GermanyThe wifi is very slow and sometimes doesn't connect. And when complained to staff, they also react that it's quite common and they are used to it. This is not the answer we expect as customers. Unfortunately the area seems to be a bit remote, so mobile network was also very slow. So couldn't use mobile data for internet purposes.
The hotel is very good and breakfast is nice. Very near to bustsop. Can reach Hbf in 18mins. The staff are friendly and honest. Overall good fit for the money.
Stayed in February 2024
Reviewed: February 15, 2024
Serhan
SwitzerlandNothing
Good breakfast. Clean hotel. Car park available.
Stayed in February 2024
Reviewed: February 14, 2024
Dmytro
SwitzerlandAll was OK.
Nice and friendly hotel staff, rooms clean and convenient. Easy to reach from Highway.
Stayed in February 2024
Reviewed: January 26, 2024
Jose
SpainVery good breakfast, clean hotel and nice facilities, including the sauna area.
Stayed in December 2023
Reviewed: January 25, 2024
Bogdan
United KingdomThe breakfast area was a bit crowded and didn't have as many options. Also, they kept asking to make sure we got out of the room at checkout time, putting pressure, even if we still had time before checkout time.
The room was great and clean with a nice view of the mountains. There's a bus station just outside, making it convenient for us to reach Swarovski Crystal Worlds without going to the city centre. The shopping centre was also conveniently positioned nearby.
Stayed in December 2023
Reviewed: January 17, 2024
Isabella
AustraliaNot the best location for city centre or ski resorts
Breakfast was very good, good variety. Room was clean and matches photos shown.
Stayed in December 2023
Reviewed: January 15, 2024
Natalie
AustraliaLocation, bus stop right outside was excellent especially with the welcome card
Stayed in December 2023
Reviewed: January 7, 2024
Flēra
LatviaBed was too soft, as we are used to sleep on harder bed.
Room was with good view to the mountains on both sides of Innsbruck. Breakfast was with wide range of foods, coffee, tea, juices and water. Staying at least two nights, this hotel offers Innsbruck Welcome card which gives free usage of public transport and special deals for some of attractions in the city region. Pet and children friendly property.
Stayed in December 2023
Reviewed: December 30, 2023
Frederic
United States of AmericaIt was pleasant all around. I think some photos of the overall area on the site might be a bit deceiving. The hotel is located in a commercial zone pretty much. Not a bad thing but it is funny to see this older architecture right next to Media Markt and other big box brands. Great hotel but if you are looking for a certain type of surroundings, just be aware.
Nice customer service, comfortable rooms and clean. Nice breakfast.
Stayed in December 2023
Reviewed: December 29, 2023
Vusi
HungaryFree parking space. The staff was friendly. Breakfast was good.
Stayed in December 2023
Reviewed: December 24, 2023
Raphael
Czech RepublicRooms could be bigger for the price
Close to the motorway - less than 5 minutes from exit to parking Nice breakfast
Stayed in December 2023
Reviewed: December 9, 2023
Barbara
ItalyVery good hotel and very helpful staff. The room was big enough, clean and comfy. Very good breakfast with lots of choices. Would stay again.
Stayed in December 2023
Reviewed: November 25, 2023
Mihaela
AustriaCarpets and bathroom need an update. It takes almost half an hour to get to the old town.
Personnel was really nice. We got a free transport card for the public transport which was very practical.
Stayed in November 2023
Reviewed: November 2, 2023
Exploringneverstop
GermanyThe service during breakfast was bit optimal. Cold American coffee, and coffee machines waiting to be refilled. This caused several lines.
The hotel is well-maintained and is close to the highway. It also has parking for free use.
Stayed in October 2023
Reviewed: October 29, 2023
Adrian
RomaniaThe location is a little bit further from the city center, in an area with shopping malls, but you know that from the start. I can not say that this is really a minus point.
Very friendly staff - always smiling, extremely helpful. Nice size room with comfortable beds. Clean and quiet room. Free parking on site - they have 50 parking spaces, but they inform you in advance about that. Good breakfast - a good variety with hard boiled eggs, scrambled eggs, ham and cheese, sausages, fried ham, jam, joghurt and cereal, fruits as well. Good coffee. Nice view of the mouintans.
Stayed in October 2023
Reviewed: October 9, 2023
Ejas
IndiaGood, clean rooms, friendly staff at the reception, good breakfast. There was also parking available on the property and bus stop was right outside, so very good connectivity.
Stayed in October 2023
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