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Reviews of JUFA Hotel Altaussee 3 stars

Lichtersberg 67, 8992 Altaussee, Austria

#31 of 46 hotels in Altaussee

Guests' Choice

Review score

Based on 56 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 31 December 2023

    8.0
    Friendly staff, clean room, good food and an excellent location.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Excellent location 3 minutes from ski lift

    Stayed in December 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No aur conditioner in the roon, being a hot day it was too warm inside the room, being unable to sleep

    Nice location

    Stayed in June 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Refrigerator

    Good food

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    place is very hard to find.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    We got bigger room than we asked for, so there was extra comfort. Everything was clean, the only small downside was that the room was pretty far from the reception and there was several staircases and like eight doors which we had to open to get to our room. Breakfast was nice, good variety of choices, everything was fresh and the stuff friendly.

    Stayed in July 2023

  • Reviewed: 18 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great place for family. Quite place, very near to ski and very friendly and professional staff. Will surely come again.

    Stayed in March 2023

  • Reviewed: 2 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Excellent location. Staff very friendly. Great for skiing. Just wish there had been a little more snow.

    Stayed in December 2022

  • Reviewed: 16 August 2022

    9.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    a room with a great view and friendly staff.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    7.0
    Good hotel for sleep and breakfast, while spending the day hiking/biking.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The location is a bit far from everything, drive for there wasnt so nice.

    The room was big and comfort. Breakfast was great - a rich and good options.

    Stayed in August 2022

  • Reviewed: 4 January 2022

    8.0
    Great stay with Kids
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress wasn't very comfortable and the pillows are very thin. No kettle in the room. The shower is open and you just draw a curtain.

    The playroom was amazing. Breakfast and buffet dinner are excellent and very tasty. The road to the hotel can be tricky but very nice.

    Stayed in December 2021

  • Reviewed: 3 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Excellent location. Next to the ski slopes. Great for families.

    Stayed in December 2021

  • Reviewed: 13 November 2021

    9.0
    Very nice place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I like the view and surrounding. The staff was very efficient.

    Stayed in October 2021

  • Reviewed: 5 November 2021

    7.0
    Absolutely wonderful if you are traveling with kids, but try to find another option of you aren't.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    My partner found that the bed was extremely hard. I found that I could hear all our neighbors next door and above us. Neither of us got a lot of sleep, unfortunately.

    Everything was clean, the personnel was friendly, there was a good selection at breakfast, the location was convenient. The shower was hot. Nice view of the Loser mountain.

    Stayed in October 2021

  • Reviewed: 2 September 2021

    8.0
    Nice stay , perfect for families
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit pricey Simple

    Nice breakfast Friendly staff Nice location

    Stayed in August 2021

  • Reviewed: 23 August 2021

    8.0
    The hotel is great value for money in a nice environment.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    The room was not too big, but it was comfortable to sleep in it.

    Friendly staff, great location with beatiful view, great cuisine, a lot of things to do in the surrounding area.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    8.0
    Very nice place on the mountain
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Did find any negative comment

    This is a very nice location out side of the town. It is up on the mountain so make sure to ask for a room with mountain view. Breakfast is good with nice variety. The room was very clean and the stuff members are welcoming. Nice place.

    Stayed in August 2021

  • Reviewed: 12 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was a little boring, everyday the same. Dinner was quite expensive, without a large assortment of dishes.

    Beautiful hotel at a wonderful location, with nice staff. Everything was very clean.

    Stayed in July 2021

  • Reviewed: 1 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We didn't like pillows. They are very soft, as if they don't exist at all. Not very convenient to sleep :)

    It's a cosy hotel in the middle of mountains with beautiful sights from windows. The personnel are friendly, they can speak English. The hotel has provided us with a big room instead of a booked small one and the room was really big, comfortable and clean. Also we have had a delicious breakfast with a lot of different products. Despite the fact that we have only spent a night in the hotel we really liked being there.

    Stayed in September 2023

  • Reviewed: 2 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights

    spacious room with the terrace and a view of Loser, rich and delicious breakfasts and dinners (incl. homemade desserts), helpful and kind staff, maximum appreciation for the work of the chefs

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked the hotel as it is in Halleistt as my request, but unfortunately, I found out that it is located 40 to 50 minutes by car. It cost about 80 eoro going to Halleistt by taxi. To take public transportation you need to walk about 30 minutes to the nearest bus station. The hotel does not have a bag boy to help guests with their luggage. It is mentioned in the app when I booked that there will be water in the room, but the didn't mention that it cost 1.99 eoro each. Rooms size compared with its rental fees is too small. No air-conditioning machine or fan.

    The salt mine is located next to the hotel.

    Stayed in July 2023

  • Reviewed: 25 August 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    location

    room," "breakfast,

    Stayed in August 2022

  • Reviewed: 16 August 2022

    1.0
    Why did they want to lie?
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I booked this hotel to visit a nearest beautiful place in the early morning. Unfortunately, I had to change my plan due this incident. Finally, I had to stay in the other hotel(JUFA Hotel Bad Aussee) because I have no options. Important this is; I started a friendly chat with "JUFA Hotel Bad Aussee" staff and asked about why "JUFA Hotel Altaussee" was closed today :/ They said IT'S OPEN TODAY :( Why did they want to lie?

    I booked this hotel 3 weeks earlier. Just before the arrival day I got a call from hotel staff and they said that they will be closed on my arrival day and they can arrange a booking at another hotel 10km away.

    Stayed in June 2022

  • Reviewed: 11 March 2022

    10
    Exceptional
    • Couple
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendly staff, excellent food, great hotel location

    Stayed in March 2022

  • Reviewed: 22 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    All ok, perfect located

    great service, even when too less personal!

    Stayed in October 2021

Showing 1 – 25

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