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Reviews of Hotel Kern Buam 3 stars

Kärntner Straße 245, 8054 Graz, Austria

#17 of 46 hotels in Graz

Guests' Choice

Review score

Based on 566 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.1

  • Location

    8

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 - 69

  • Reviewed: 6 September 2018

    8.8
    Everything was good.
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn't very tasty and there isn't a big variety of food.

    Everything was good. The room was very quite comfortable too. The staff was also very helpful.

    Stayed in August 2018

  • Reviewed: 16 March 2018

    10
    The staff was very friendly and helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing. Everything was great.

    The staff was very friendly and helpful. This hotel is ideal if you are traveling with a car because it is one of the few hotels in the area where you can park for free in their parking lot. The area itself is nothing special, but downtown Graz is only a short drive or walk away. Good breakfast. The room was big and comfortable. It was a little cold when we arrived, but we just turned the radiator up and the temperature was perfect in 15 min. Overall, very good value for money and a convenient and comfortable place to stay, especially when traveling by car. Will definitely come again.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    7.1
    I liked the room and the quality of food at breakfast.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Other guests were quite loud at night and in the early morning. Furthermore, cleaning rooms with vacuum at 8,30 about was not nice during holidays.

    I liked the room and the quality of food at breakfast. Staff was nice too.

    Stayed in February 2018

  • Reviewed: 18 December 2017

    10
    Liebe Graz, next time you know where we sleep! : )
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    First of all, don't hesitate, book! : ) because of clean, cozy and well heated room (we bean in december), staff, good breakfast, easy access to the hotel by car, large free private parking. Also, bus station is 5 min. walk from hotel and in 15 min. you are in center of Graz. All at all, for 3 nights in this hotel we felt like home. Thanks Kern Buam. : )

    Stayed in December 2017

  • Reviewed: 25 September 2017

    10
    Great stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I really cannot mention anything.

    0-24 hour reception. Free parking next to the hotel. Spacious room, minibar, spotless clean. Separate bathroom and toilet. Soap, clean towels. Good wifi. Excellent breakfast with warm and cold food. Nice staff.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    8.3
    The best MotoGP trip ever!
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 1 night

    The room was big and clean, the beds were comfortable. The toilet was split in two, one compartment with the toilet bowl and another compartment with the sink and bathtub. We were 3 persons travelling and we found this very useful. The hotel was clean, the receptionist very nice.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.2
    Blown away by the size of the bed and how clean was it!
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    I was looking for a quick solution. I had to stay one more night in Graz and needed to find some place to sleep quick. I found this hotel and I was stunned by the quality of it. Clean, nice and tidy for relatively cheap price, with very kind personnel. Thanks!

    Stayed in August 2017

  • Reviewed: 1 August 2017

    4.2
    We were mislead by th hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    We were mislead by the add posted by the hotel at booking.com!!! We were traveling with a 3 year old child. And reserved adequately for 2 + 1. At the hotel we were told that it is impossible to add a bed for the kid (even if paid extra). Two small mattresses were separated (space in-between). We had to fill the space with towels (so that the 3 of us could sleep somehow!!!). The owner of the hotel did not care! The receptionist was told that she is not supposed to help us in any way. Perhaps this is how they treat the booking.com customers.

    Breakfast ok.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    7.9
    A good basic hotel, close to the motorway, perfect for a transit stopover.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    If the hotel had its own restaurant it would be better. There are restaurants in the area but we used the local pizza service (ordered via reception) which was actually very good and quick.

    The hotel is a good basic hotel for transit. We stayed one night on the way to Croatia. The real standout was the staff who were incredibly friendly and accomodating.

    Stayed in July 2017

  • Reviewed: 2 February 2017

    7.9
    cosy bed, very friendly stuff - willing to help in anything...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    when entering the hotel, there's a slope with rugged concrete which makes a lot of noise when entering the hotel with suitcases - especially at night time. rooms are quite small, and overall you see that the hotel needs some renovation...

    cosy bed, very friendly stuff - willing to help in anything you need

    Stayed in January 2017

  • Reviewed: 18 October 2016

    10
    Perfect for an overnight stop while travelling
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing.

    I like everything about this place - it's very convenient and I've stayed there a number of times. I particularly appreciate the absence of annoying clutter in the bathroom.

    Stayed in October 2016

  • Reviewed: 21 September 2016

    7.5
    It is good and clean place with friendly people.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no soap around the sink, you have to use the one from shower which is very inconvenient

    It is good and clean place with friendly people. For sure you need car for traveling around the city

    Stayed in September 2016

  • Reviewed: 18 September 2018

    10
    Everything was great.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great. Genuinely pet friendly staff amazed us.

    Stayed in August 2018

  • Reviewed: 11 September 2018

    6.7
    Near parking place, nice staff, large room.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Close to main road, very noisy in the morning, breakfast can be improved

    Near parking place, nice staff, large room.

    Stayed in September 2018

  • Reviewed: 18 August 2018

    8.3
    Full supply of food and coffee for breakfast.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No air conditioning in the room.

    Full supply of food and coffee for breakfast.

    Stayed in August 2018

  • Reviewed: 12 July 2018

    7.1
    Good quality / price
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Around 0700 entered cleaning lady to try to clean room (been there just one night)

    Good quality / price

    Stayed in July 2018

  • Reviewed: 5 May 2018

    9.6
    I will be back :)
    • Couple
    • Standard Single Room
    • Stayed 1 night

    N/A

    All good!

    Stayed in May 2018

  • Reviewed: 3 May 2018

    7.5
    Nice staff, good value for money
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, good value for money

    Stayed in April 2018

  • Reviewed: 27 February 2018

    6.7
    I think it’s a bit expensive and you can’t book without breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea making stuff

    Good location

    Stayed in February 2018

  • Reviewed: 14 December 2017

    10
    Value and cleanliness
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very professionally ran. Staff

    Stayed in December 2017

  • Reviewed: 26 October 2017

    10
    A perfect business hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very well located and comfortable rooms

    Stayed in September 2017

  • Reviewed: 5 October 2017

    8.3
    bed was uncomfortable
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    bed was uncomfortable

    Stayed in October 2017

  • Reviewed: 27 August 2017

    9.2
    Comfortable beds.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    Comfortable beds. Spacious room. Helpful and friendly staff. Safe parking.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    8.8
    Nice basic hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not quite up to scatch.

    Very nice helpful staff.

    Stayed in June 2017

  • Reviewed: 17 July 2017

    9.2
    Good Stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing specific

    Nice and simple but handy and convenient

    Stayed in July 2017

  • Reviewed: 5 June 2017

    7.9
    Clean, easy to find off the motorway, ample parking,...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con, very warm in the room. Useless hairdryer.

    Clean, easy to find off the motorway, ample parking, provided second pillow in the room.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    7.5
    Good value for money
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Air conditioning, poor breakfast, slow wifi

    Nice rooms, kind personnel

    Stayed in June 2017

  • Reviewed: 9 May 2017

    8.8
    Friendly staff, big room.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, big room.

    Stayed in May 2017

  • Reviewed: 16 February 2017

    8.3
    Fine hotel, nice personal, all clean
    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    we was 2 visitors, both we not managed to connect to wifi, strange, but mobile phone was able to connect

    Fine hotel, nice personal, all clean

    Stayed in February 2017

  • Reviewed: 15 February 2017

    9.6
    Exceptional
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed in February 2017

  • Reviewed: 10 November 2016

    9.2
    Good location close to highway
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Good location close to highway

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    9.6
    Very close to the motorway exit and plenty of parking, but...
    • Group

    Wifi connection starts with error messages (but works well afterwards)

    Very close to the motorway exit and plenty of parking, but also just a few kilometers from the city center. Very friendly and helpful staff, nicely furnished and very clean rooms, good breakfast

  • Reviewed: 14 January 2016

    9.2
    It is a cozy place where you can feel like home.
    • Leisure trip
    • Couple

    Unfortunately there is no restaurant in place, so If you arrive or come back in the afternoon you need to consider this or you can ask the reception for recommendation

    It is a cozy place where you can feel like home. Room and bathroom - very .. very clean. Breakfast - very good - there is a good selection of food and it is always fresh. Location is easily accessible from highway. Friendly and helpful reception - If you arrive in the afternoon the reception can recommend you some restaurant (there is one very good nearby :) )

  • Reviewed: 5 January 2016

    8.8
    Provided parking place, easy to find hotel, good connection...
    • Leisure trip
    • Couple

    Provided parking place, easy to find hotel, good connection to city center, supermarket is close, wi-fi is excellent, very clean place, heating is superb, quality breakfast - everything was awesome, yet reasonably priced.

  • Reviewed: 3 January 2016

    9.2
    Nice, cozy hotel, with friendly people and good breakfast.
    • Leisure trip
    • Couple

    The distance from the center of the town, but there was no problem since we had the car.

    Nice, cozy hotel, with friendly people and good breakfast. We really enjoyed the surprise they offered us for the 1st of January. Kern Buam is not just a fine hotel, but a family business.

  • Reviewed: 31 December 2015

    10
    The hotel is very nice, modern, clean and comfortable.
    • Leisure trip
    • Family with older children

    The hotel is very nice, modern, clean and comfortable. The staff is polite. The city center is 10 minutes away. Perfect for business, leisure vacation. The breakfast is excellent! We had fun!

  • Reviewed: 29 November 2015

    10
    I didn't know it was across the street from the old...
    • Leisure trip
    • Solo traveller

    I didn't know it was across the street from the old shopping center that Austria was using to process the refugees coming thru Slovenia but was able to get some photos and talk to the Austrian Red Cross volunteers and the Polizei. This helped me understand the problems facing countries that are in EU.

  • Reviewed: 4 November 2015

    8.3
    Parking was easy and there was a good public transport...
    • Leisure trip
    • Group

    The reception was not always available and we would have liked the opportunity to order coffee/tea or a drink without the 20 minute trip into town.

    Parking was easy and there was a good public transport system into Graz. The single room were small but perfectly adequate for the price. Breakfast was good.

  • Reviewed: 30 August 2015

    7.9
    We booked 2 nights there.
    • Leisure trip
    • Family with older children

    We booked 2 nights there. One day the maid ( who spoke only german which we don;t and who was talking and laughing all the time ) she intruduced herself into the room to take the garbage but the same day she forgot to replace the douche -gel, the feet towel and the toilet paper.When we found this later in the afternoon , the lady at the reception desk helped us to fix the problem.

  • Reviewed: 16 June 2015

    9.6
    Good location near highway, close to Seiersberg shopping...
    • Leisure trip
    • Couple

    Wi fi could be better in rooms.

    Good location near highway, close to Seiersberg shopping center, 5 min walk to bus stop, 15 minutes to city center by bus number 32. Free breakfast ( breakfast is excellent ), free parking.

  • Reviewed: 19 April 2015

    8.8
    People were really nice.
    • Business trip
    • Solo traveller

    Shower was a bit tight. I would prefer a double bed.

    People were really nice. The hotel is very clean. I would recommend this hotel. Cost was really good as well.

  • Reviewed: 4 January 2015

    9.2
    Staf was nice, food was great, wi-fi perfect, and 10 min...
    • Leisure trip
    • Couple

    Mby brekfest time, could go a little later

    Staf was nice, food was great, wi-fi perfect, and 10 min with 23-bus form the city Would go back to the same place

  • Reviewed: 25 May 2016

    10
    Very clean room, friendly staff, rich breakfast.
    • Leisure trip
    • Solo traveller

    Very clean room, friendly staff, rich breakfast. The fact that they're making every effort to make you feel like home.

  • Reviewed: 19 April 2016

    9.2
    Nice hotel, easy to find, friendly staff, free parking,...
    • Couple

    Nice hotel, easy to find, friendly staff, free parking, decent Internet, breakfast included. We stayed for one night and all was fine.

  • Reviewed: 16 April 2016

    9.0
    Wifi can be better.
    • Business trip
    • Couple

    Wifi can be better.

  • Reviewed: 9 January 2016

    9.6
    convenient location pleasant and helpful staff ,good...
    • Leisure trip
    • Solo traveller

    N/a

    convenient location pleasant and helpful staff ,good breakfast comfortable accommodation

  • Reviewed: 3 January 2016

    6.3
    Cleanliness, near bus station, peacefull
    • Leisure trip
    • Couple

    Far from city center, must use car or bus, staff dont speak english

    Cleanliness, near bus station, peacefull

  • Reviewed: 18 December 2015

    8.8
    Free and secure parking.
    • Leisure trip
    • Solo traveller

    There is no smoking area.

    Free and secure parking. Very kind ladies at reception.

  • Reviewed: 5 November 2015

    7.9
    Convenient location.
    • Business trip
    • Solo traveller

    Convenient location. Pleasant hotel.

  • Reviewed: 4 November 2015

    10
    Warm and cosy, very nice breakfast, perfect staff.
    • Couple

    Warm and cosy, very nice breakfast, perfect staff. Perfect location if travelling by car, close to the town centre.

  • Reviewed: 27 October 2015

    10
    Everything is perfect.
    • Couple

    Everything is perfect.

  • Reviewed: 11 October 2015

    9.2
    Helpful staff, near the bus line into town, very clean
    • Leisure trip
    • Group

    Internet didn't work in the rooms but worked well in the lobby

    Helpful staff, near the bus line into town, very clean

  • Reviewed: 9 October 2015

    8.3
    very spacious room , comfortable bed.
    • Family with older children

    rather used bathroom and toilet , very loud fun. It needs renovation

    very spacious room , comfortable bed. Nice breakfest

  • Reviewed: 18 September 2015

    7.9
    very nice staff
    • Family with young children

    very nice staff rich breakfast good choice

  • Reviewed: 16 September 2015

    10
    Fabulous hotel.
    • Leisure trip
    • Couple

    Fabulous hotel.

  • Reviewed: 23 August 2015

    8.3
    Close to main road so easy to find
    • Family with older children

    Close to main road so easy to find

  • Reviewed: 21 August 2015

    10
    The staff were brilliant.
    • Leisure trip
    • Family with young children

    The staff were brilliant.. Good location.. Value for money. The breakfast was lovely. The receptionist was just perfect! Thank you so much Yovo!

  • Reviewed: 16 August 2015

    5.4
    Room very hot and without air conditioned.
    • Leisure trip
    • Family with older children

    Room very hot and without air conditioned. Breakfast not so rich, under the standard of the real austrian breakfast.

  • Reviewed: 15 August 2015

    5.4
    Booking.
    • Leisure trip
    • Group

    Booking.com show the hotel have air-conditioner, but actually haven't. The staff said it is booking.com problem.

  • Reviewed: 13 August 2015

    7.9
    The place was so clean.
    • Leisure trip
    • Family with young children

    Nothing bad at all about this place.

    The place was so clean. the Bulgarian guy at the reception was so lovely and helpful. Always friendly.

  • Reviewed: 11 August 2015

    7.9
    Location since we travel by car, free parking, friendly...
    • Leisure trip
    • Couple

    Old fashioned furniture an TV

    Location since we travel by car, free parking, friendly staff, clean room

  • Reviewed: 27 July 2015

    8.8
    Big room, new furniture, very clean.
    • Leisure trip
    • Family with young children

    Big room, new furniture, very clean.

  • Reviewed: 11 June 2015

    7.9
    No hot water to take shawer
    • Business trip
    • Solo traveller

    No hot water to take shawer

  • Reviewed: 7 June 2015

    5.8
    Clean.
    • Solo traveller

    Far from city centre. Same breakfast every day. Poor WIFI.

    Clean.

  • Reviewed: 7 June 2015

    10
    Friendly staff
    • Leisure trip
    • Family with older children

    Friendly staff

  • Reviewed: 23 May 2015

    9.6
    Breakfadt wad good.
    • Leisure trip
    • Group

    Breakfadt wad good. Staff very friendly. Free chocolate bar at check out :)

  • Reviewed: 6 May 2015

    5.0
    room is clean and quiet, breakfast was good, free parking
    • Leisure trip
    • Couple

    internet didn't work (just after midnight, kind of), beds were hard and squeeky

    room is clean and quiet, breakfast was good, free parking

  • Reviewed: 17 April 2015

    9.6
    Everything was good in the hotel, incl.
    • Leisure trip
    • Couple

    It is not very close to the city (1 h walk or 15 min with the bus)

    Everything was good in the hotel, incl. free parking.

  • Reviewed: 9 April 2015

    7.1
    New bathroom - very comfortable.
    • Solo traveller

    New bathroom - very comfortable. with under floor heating.

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