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Reviews of Johannesbad Hotel Palace 4 stars

Alexander-Moser-Allee 13, 5630 Bad Hofgastein, Austria

#20 of 29 hotels in Bad Hofgastein

Guests' Choice

Review score

Based on 414 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 - 24

  • Reviewed: 3 September 2018

    9.6
    Nice staff, good location, breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Nice staff, good location, breakfast. You can enjoy spa with swimming pool and saunas, relax . Hotel organizes different activities for guests and nice musical evenings. Dogs are welcome in this hotel :) close is park for walking, nice view on Alps from terrase.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    7.1
    The salt cave, and treatment area was incredible.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It would be nice to have tea and coffee facilities in the room. It was a bit awkward trying to find out about the facilities as the reception staff seemed hesitant to share information at times. But checkout was a friendly new face. Some of the staff cleared away important breakfast items like the tea and butter, before the time for breakfast was finished, I thought this was odd not to check with the remaining customers to advise they were removing items, and to check if we were finished with them. But overall this was a good stay and maybe just a slightly uppity approach to service which suits some people.

    The salt cave, and treatment area was incredible. With the most amazing service. They had a nice buffet in the evening. It was a special little town.

    Stayed in July 2018

  • Reviewed: 21 July 2018

    9.2
    Hotel is very clean , room is quite nice and view is fine...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    It is just my opinion , but hotel is boring , not much young people in , and definitely not 4 stars hotel , 3 starts yes , but that’s just my opinion , all other for this price was good ...

    Hotel is very clean , room is quite nice and view is fine but not spectacular like in some other hotels in Bad Hofgastein when I been last years , staff is gentle and official , not to helpful or to friendly for sure , but they was nice , Spa area is quite nice , breakfast was very good ...

    Stayed in July 2018

  • Reviewed: 6 May 2018

    9.2
    Time-travel to the 70s :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All was great. Maybe newer matrasses and pillows. But really all was ok

    Buffet breakfasts and dinners. The whole SPA, herbal sauna, salt cave, pool and amazing view all around. Besides, near tge structure were 2 restaurants i would rate among the best in Austria!

    Stayed in May 2018

  • Reviewed: 6 April 2018

    8.3
    Very good location with bus station in front of the hotel,...
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive for this hotel standards.

    Very good location with bus station in front of the hotel, connected with the lift service. Swimming pool and sauna for after skiing relaxation were also available. The evening buffet is recommended.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    7.1
    We have been to this hotel 4 or 5 times in different years.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    We have been to this hotel 4 or 5 times in different years. This year we found out that on dinner time beverages were under a fee of 5.5 euro per person or à la carte. In previous years all beverages were included without any fees. But the most unpleasant feeling was, the discrimination made by the hotel regarding the place you eat in the restaurant. In all previous years we were seated in main restaurant with all other hotel guests no matter from which country you were from. This year, in main restaurants were seated only austrians and germans. In the second restaurant were only english , and in the back of the second restaurant were people from other countries, including our family. It felt very oppresive. We live in 21-st century and this shouldn't happen anywhere, especially in hotels, where people come in vacantions to rest and feel good. Any kind of discriminations should not exist !!!!

    Stayed in February 2018

  • Reviewed: 13 February 2018

    10
    Nice hotel in Bad Hofgastein
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    /

    Big and clean room, big bathroom. Various sorts of food for self-service breakfast and dinner. Nice and friendly staff, free welcome drink, free parking. Even the hotel would need some renovations we enjoyed staying there, because everything else was working like it should, including service. Definitely recommend this hotel.

    Stayed in February 2018

  • Reviewed: 7 January 2018

    9.6
    great short stay.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    evening meals reasonable but not to same standard as other 4 star Austrian hotels.

    excellent single rooms. great location. close to lifts and centre of town.

    Stayed in January 2018

  • Reviewed: 27 August 2017

    10
    We liked the hotel so much that we will soon return
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    At peak times in the evening (6:00-11:00pm) the internet connection was very slow.

    Central and quiet location at the Kurpark, large and beautiful own hotel park, size of our room, quality of beds, balcony, renovated bath room, thermal swimming pool, buffet dinner at good value for money, friendly and attentive staff, free afternoon soup and cake, large car park

    Stayed in August 2017

  • Reviewed: 14 July 2017

    4.6
    Not recommended if you're looking for a modern vibrant atmosphere
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The place is an old people's home. No disrespect to the elderly but this hotel advertises with highly glorified images of young and sporty people on its website but in fact was completely the opposite when we stayed there for three nights in July. The interior design is old (not classic, but old), the atmosphere suffocating and the amenities minimalistic. Breafast is horrible too.

    Central location, proximity to neighbouring spa facilities.

    Stayed in July 2017

  • Reviewed: 29 May 2017

    5.8
    Very disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The first room we were given, dripping water could be heard through the night, so we asked to be moved. The second room was along a main corridor and was really noisy. We got very little sleep. Because we were not part of an organised group, the hotel did not cater for us e.g all the tables at breakfast were reserved for groups and we had to ask to get a table. The hotel was outdated. It was like being at an old people's home. Not a good experience.

    Location

    Stayed in May 2017

  • Reviewed: 27 July 2018

    10
    Lovely hotel, very personable and friendly, good location,...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 13 nights
    • Submitted via mobile

    There was nothing not to like

    Lovely hotel, very personable and friendly, good location, great staff

    Stayed in July 2018

  • Reviewed: 12 January 2018

    9.6
    Staff were friendly.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly. Lovely little town to stop over in on to break our trip.

    Stayed in December 2017

  • Reviewed: 7 February 2017

    8.3
    Room spotless
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Some reception staff very rude and dismissive

    Room spotless

    Stayed in January 2017

  • Reviewed: 3 February 2017

    10
    The best hotel and location.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    This is the best place to go for skiing & spa.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    7.9
    Size of the room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Public places like corridors and restaurants seemed to be rather over worn

    Size of the room Quality of the food.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    10
    TOP Hotel
    • With a pet
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Alles perfekt

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 February 2016

    4.2
    The town is lovely
    • Leisure trip
    • Couple

    inconvenient location for skiing. Poor restaurant service, you have to serve yourself everything Food underwhelming Halls smell musty Staff not friendly

    The town is lovely

  • Reviewed: 7 February 2016

    9.2
    Well equipped, lovely location opposite the park.
    • Leisure trip
    • Group

    No snacks available during day

    Well equipped, lovely location opposite the park. 10 minutes walk to town and 15 to the slopes. Very well stocked buffet for dinner and breakfast. Hard to fault!

  • Reviewed: 31 January 2016

    7.0
    In a supposedly 4star hotel there was no minibar in the...
    • Leisure trip
    • Couple

    In a supposedly 4star hotel there was no minibar in the room, no toiletries in the bathroom, and guests had to haul their luggage up and down stairs to reach their rooms.

  • Reviewed: 18 March 2015

    9.2
    Excellent breakfast and dinner, good location, almost few...
    • Leisure trip
    • Group

    Ski center is about 10-15 mins walk; bus is available right at the door but frequent only in morning time. For hyperactive, picky and high expecting skiiers this may sound a bit time taking :) Big bath towels and slippers could have been included in the room standards without extra charge.

    Excellent breakfast and dinner, good location, almost few steps to town. Staff is very helpful and smiley. Rooms are very clean, the balcony and nice mountain panorama is awesome.

  • Reviewed: 7 March 2016

    7.5
    Perfect food.
    • Leisure trip
    • Couple

    Facilities should be renewed.

    Perfect food.

  • Reviewed: 9 August 2015

    9.2
    The location of the hotel is near the park and near the...
    • Leisure trip
    • Family with older children

    The location of the hotel is near the park and near the center

  • Reviewed: 5 August 2015

    7.5
    location and facilities also parking is available every time
    • Leisure trip
    • Solo traveller

    its only for old people not recommended for young

    location and facilities also parking is available every time

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 24

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