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Reviews of Palais Coburg Hotel Residenz 5 stars

Coburgbastei 4, 01. Innere Stadt, 1010 Vienna, Austria

#12 of 316 hotels in Vienna

Guests' Choice

Review score

Based on 99 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    9.7

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Showing 1 - 24

  • Reviewed: 13 May 2018

    10
    Amazing will return.
    • Leisure trip
    • Couple
    • City Suite
    • Stayed 2 nights
    • Submitted via mobile

    This hotel was amazing the staff went above and beyond to make our stay one to remember always. Would recommend the Silvio Nickol Gourmet Restaurant- an excellent gastronomic experience! Would have loved to take tour of the building but sadly ran out of time. Hopefully will return soon.

    Stayed in May 2018

  • Reviewed: 7 August 2017

    9.2
    If you are looking for something very special, and price is not an issue, this is the place!
    • Leisure trip
    • Couple
    • City Suite
    • Stayed 2 nights

    The air conditioning was simply unable to cope with record high temperatures. Unfortunate for a 5 star hotel that excelled in all other facets of our stay.

    The staff was beyond the call of duty. Friendly and helpful, polite and well trained. The property was in fantastic condition and was unique. The food in the restaurant was very good.

    Stayed in August 2017

  • Reviewed: 24 April 2017

    8.8
    Beautiful rooms, well appointed with all facilities.
    • Business trip
    • Couple
    • City Suite
    • Stayed 2 nights

    Bed is too small, such hotel needs king sized bed

    Beautiful rooms, well appointed with all facilities. Central location, everything is within a short walk. Private and secure.

    Stayed in April 2017

  • Reviewed: 22 January 2017

    9.6
    Beautiful Residence...
    • Leisure trip
    • Couple
    • City Suite
    • Stayed 3 nights

    Very small wardrobe! Not enough space for a man and his trousers let alone for an occasion where you need suits and dresses....

    Beautiful converted old city castle

    Stayed in December 2016

  • Reviewed: 20 October 2016

    10
    Centrally located and top-class
    • Leisure trip
    • Family with young children
    • City Suite
    • Stayed 4 nights

    Absolutely astonishing property, with excellent and very friendly staff. High security throughout the hotel. Minibar is included into the price, a very nice touch. Wifi is very fast. Breakfasts are delicious. Restaurant is high-class. Centrally situated near all the major attractions.

    Stayed in October 2016

  • Reviewed: 2 July 2018

    8.8
    Nice luxury hotel
    • Leisure trip
    • Group
    • Residence Suite
    • Stayed 8 nights
    • Submitted via mobile

    Very expensive, empty , we have to call to prepare the spa every time we like to use spa facilities

    Nice luxury hotel

    Stayed in June 2018

  • Reviewed: 8 February 2018

    10
    We love this hotel as before ~we will be back always
    • Leisure trip
    • Family with young children
    • City Suite
    • Stayed 1 night
    • Submitted via mobile

    The hotelare excellent

    Stayed in February 2018

  • Reviewed: 15 October 2017

    10
    Probably the best staff ever!
    • Family with young children
    • City Suite
    • Stayed 1 night
    • Submitted via mobile

    Will stay more days next time...

    Probably the best staff ever!

    Stayed in October 2017

  • Reviewed: 23 September 2017

    10
    Excellent
    • Business trip
    • Couple
    • City Suite
    • Stayed 1 night
    • Submitted via mobile

    thank you so much for changing our room.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    10
    Enjoy it
    • Leisure trip
    • Family with young children
    • Bastei Suite
    • Stayed 1 night
    • Submitted via mobile

    非常满意,everything is excellent

    Stayed in August 2017

  • Reviewed: 3 July 2017

    10
    Top customer service.
    • Leisure trip
    • Couple
    • Residence Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly and professional, Thank-you to Winnie for looking after us, nothing was a problem.

    Stayed in July 2017

  • Reviewed: 28 April 2017

    9.6
    Exclusive small hotel experience with exceptional service
    • Business trip
    • Solo traveller
    • Residence Suite
    • Stayed 2 nights

    N/A

    Private exclusive establishment with a gorgeours breakfast location

    Stayed in April 2017

  • Reviewed: 19 April 2017

    10
    Everyone should stay here at least once in their life !
    • Business trip
    • Couple
    • City Suite
    • Stayed 1 night

    Everything was perfect

    The staff

    Stayed in March 2017

  • Reviewed: 2 October 2016

    8.3
    Wonderful staff
    • Leisure trip
    • Couple
    • Residence Suite
    • Stayed 3 nights
    • Submitted via mobile

    Building lacks identity but is special. Be prepared to spend.

    Staff superb. Location superb.

    Stayed in September 2016

  • Reviewed: 2 August 2016

    9.6
    all
    • Leisure trip
    • Family with older children
    • Palais Suite
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    all

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    10
    A very luxurious and stately venue with very hospitable and...
    • Leisure trip
    • Solo traveller

    I had no idea my suite was on two floors which was a pain as I have recently had a hip replacement. The fruit in the room was not ripe, the grapes, in particular, were very bitter. A common problem though in many hotels. Also it was very awkward to switch off all lights when going to bed as master switch does not operate all of them. Also there should a master switch at bedside as it is a duplex. Spa not attended and masseuse did not know how to operate massage table, which surprised me. I was also over-charged, however promptly refunded after pointing this out.

    A very luxurious and stately venue with very hospitable and attentive staff.

  • Reviewed: 27 September 2015

    10
    Only stayed for one night but will definitely come back...
    • Leisure trip
    • Couple

    Only stayed for one night but will definitely come back again and stay longer. The room was phenomenal, two levels, exquisitely furnished, gorgeous bathroom, extensive food and beverage selections... My wife and I spent the first two hours just sampling everything in the room. This is one if the best hotel experiences we have ever had. Outstanding.

  • Reviewed: 26 May 2015

    9.6
    We liked everything.
    • Leisure trip
    • Couple

    There was nothing we did not like.

    We liked everything. The suite was well appointed although the view out of the windows was restricted because of tall buildings that have been built in close proximity to the palace. The restaurant was first class. The wine cellar is one of the most extensive in Europe. The staff were brilliant - they were there if we needed them but discrete and in the background when we did not. Absolutely perfect

  • Reviewed: 14 February 2016

    10
    One of the best hotels I have ever stayed!
    • Leisure trip
    • Couple

    One of the best hotels I have ever stayed! Perfect in everything!

  • Reviewed: 15 December 2015

    9.2
    It was great pleasure to stay there.
    • Leisure trip
    • Family with young children

    It was great pleasure to stay there.

  • Reviewed: 11 December 2015

    7.5
    Location , building
    • Leisure trip
    • Family with young children

    Room with two floor

    Location , building

  • Reviewed: 20 September 2015

    10
    This is the hotel for true leaders, who want to relax beside...
    • Leisure trip
    • Solo traveller

    This is the hotel for true leaders, who want to relax beside hard work. No celebrities but true world leaders staying next-to-door.

  • Reviewed: 11 August 2015

    10
    everything was just perfect, nothing to add
    • Leisure trip
    • Family with young children

    everything was just perfect, nothing to add

  • Reviewed: 29 January 2015

    10
    My flight got cancelled due to bad weather but stuffs help...
    • Leisure trip
    • Family with older children

    None

    My flight got cancelled due to bad weather but stuffs help me rebook. We were happy to stay one more day. They also recommended great restaurant

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 24

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