Nothing really

Lovely quiet room - just what I asked for :D

Stayed in March 2024

Staff at the reception did not explain to us how to get the card and pay for parking

Excellent location, varied breakfast

Stayed in February 2024

I can’t think of anything.

I’m from 🏴󠁧󠁢󠁳󠁣󠁴󠁿. Our rooms were clean, big and luxurious. The staff were superb - friendly and helpful. The hotel was beautiful and the location was so central it was easy to step out and go to the square and nearby cafés and bakeries for breakfast and coffee in seconds. Had a great stay in Graz and the hotel was a huge factor in this.

Stayed in April 2024

-

location

Stayed in April 2024

Decor was a little tired.

City Centre location, able to walk to most places.

Stayed in March 2024

The room was too small, for that price

The location, and the building

Stayed in March 2024

The night bar should be bigger, because we couldn't get any drinks at 22.00, because the bar is so small. It was a pity that hotel guests cannot get a table.

I loved the old stairs and the whole hotel, the spirit :-) Location is perfect in the center. Parking under the big shop, almost under hotel, very good price.

Stayed in March 2024

The floors were VERY squeaky. I was luckily on the top floor so I’m not sure how much of an issue that may be for others on lower floors. As a solo female traveller, my safety is highly important to me and I appreciate when my rooms have multiple security measures – my room only had a small push-in lock. It was perfectly effective, but a chain may have put my mind at ease more!

The room was simple but very clean and quiet. I was impressed by the lack of noise despite the hotel’s amazing location right next to Hauptplatz. My view was amazing, I could see the famous clock tower every morning!! Most city hotels have tiny showers due to lack of space but I was pleasantly surprised by the size and water pressure. Breakfast was enjoyable and, as a Brit, I was pleased with the tea station and quality of the tea bags (European hotels often get English Breakfast wrong…) I couldn’t believe how easy it was to get the tram direct from the train station to the hotel’s doorstep. Definitely the place to stay if you are wanting to explore Graz with ease!

Stayed in March 2024

Plumbing is understandably old, but the smell emanating from the toilet made the bathroom (and thus the bedroom) experience unpleasant. Had to keep the windows open during the stay.

Unbeatable location with friendly staff.

Stayed in December 2023

Great Location! It could not be better!

Stayed in January 2024

Amazing location and historic setting - truly unique.

Stayed in January 2024

Heating could be stronger a bit

Location is spot on

Stayed in December 2023

Unfortunately, the rooms are very dated. While this is it of course partly the vibe of this hotel, creaking floorboards, creaking bedframes, lack of noise insulation on the doors, and details which just aren't thought out (switch for table lamp hidden behind the table, hair dryer opposite the mirror but right next to the bathtub), do not make for the most pleasant stay. On multiple nights we could hear guests coming home and talking loudly in the middle of the night. Also, on two nights, there was no cold water in our room, there was just hot water. However, the staff quickly provided us access to another room to use the shower.

Great location, inner courtyard nicely flooded with light and lots of plants. The room was pleasantly large, with an anteroom, separate bathroom and toilet. Very nice breakfast buffet, friendly and helpful staff.

Stayed in December 2023

We stayed for 4 nights. They refilled our water bottels and coffee machine capsules on the first day only and never again. Not even after a request. The wooden floor was extremely noisy and bathroom very small for a superior comfort room.

The lication is perfect

Stayed in December 2023

Location is great

Stayed in December 2023

I was travelling on business and my day was ruined by the terrible quality of their internet. The facilities are a total joke -- no online meeting went smoothly...

This is a wonderful property in the heart of town: suitably old-fashioned and relatively well-maintained.

Stayed in December 2023

Everything was to our liking.

Ideal location for exploring old town, museums, bars etc..

Stayed in November 2023

Can hear all talking and sounds from room next door.

Great location, beautiful bar.

Stayed in November 2023

Old facilities, heating cannot be controlled from the room

The old style it’s inspiring, really love it

Stayed in November 2023

A little smell in the bathroom, especially in the early morning

Location,breakfast

Stayed in November 2023

N/a

The best location in the city, you do need to walk a lot and it is good to be in the center. The bar in the lobby makes amazing cocktails.

Stayed in November 2023

N/A

Extremely friendly and helpful staff. Beautiful building.

Stayed in November 2023

We faced cold water in the room as the faciliates with some problem in those days. And the showering water took around 20 minutes to warm up. It is not nice in a cold day. Hope they can fix it soon. They changed room for us, but which was better, but still not good as it should be.

Beautiful hotel with lots of green plants, great location in the city center. Nice staffs and helpful. We like the old feeling of hotel setup which fulfilled our expectation.

Stayed in October 2023

Beautiful old building, gorgeous restaurant. Fantastic location. Staff were very friendly and helpful.

Stayed in November 2023