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Reviews of Parkhotel Graz 4 stars

Leonhardstraße 8, St. Leonhard, 8010 Graz, Austria

#6 of 46 hotels in Graz

Guests' Choice

Review score

Based on 356 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    8.6

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Showing 1 - 64

  • Reviewed: 1 May 2018

    • Business trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 2 nights

    The bed was somewhat too soft thus not providing the optimal sleeping experience, Wi-Fi kept disconnecting every 30 minutes (that was, however, not such a big hassle for me thanks to the new EU roaming regulation for mobile phone users).

    Friendly and helpful staff, generous and tasty breakfast with some very inventive and interesting local delicacies, flexible and attentive to particular needs, cozy spa and garden areas, welcome drink in the hotel bar ... I could keep going on with the things I liked. :)

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Good clean luxury in a good location. Great pub next door, good places for a croissant and coffee just up the street. Easy walk into the centre (10mins). Good free parking.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet was a disaster, not working 90 percent of the time I needed. Rooms were not ready at 3 pm - we arrived at 1 pm and had to walk around - none of 4 rooms were ready. And even at 3 pm (when is should be ready regarding the hotel policy) one of the assigned rooms were changed from 2 to 1 floor due to unfinished cleaning. In the lobby was a horrible smell of cigarettes. Spa was under reconstruction, not working.

    Very nice rooms, good location

    Stayed in March 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The service was not very good. The staff was not very friendly. I got the wrong entre for lunch. It took a very long time to get my breakfast coffee and never got a refill. The spa was closed and it was not noted on the website so that was a disappointment. I ordered water frm room service and they never delivered it.

    The location was good for walking to the downtown area.

    Stayed in February 2018

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Poor WiFi connection, no USB charging stations for personal devices, flat pillows, inconsistent hot water in the shower, cigarette smoke from outside or ground floor drifting upstairs to our room. One morning we arrived for breakfast at 8:30 and there was no more bacon in breakfast buffet. 35 minutes later when we finished eating, it was still not refilled. The breakfast items were not of great quality.

    Spacious bathroom, good location away from the tourist zone, friendly, efficient servers in the breakfast room.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The fittings on the windows were broken and did not function properly. The windows could be opened, but not fastened in the open position for which they were designed.

    The room was very quiet even though the street outside the hotel has a tram line. The room decor was pleasant, and the rooms were relatively large. Our room was on the inner courtyard, which overlooked the garden. The restaurant in the garden is a very pleasant place for dinner in the evening.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Business trip
    • Group
    • Business Single Room with Parking
    • Stayed 6 nights
    • Submitted via mobile

    Feel the bed is too soft.

    Breakfast is nice, the environment is good which near the park, and the air is so fresh around the hotel. Also it is good to stay or eat in the rose garden behind the hotel.

    Stayed in August 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    WiFi is without password, without protection and working very strange, all the time were asking for the connection

    Very nice hotel with pleasant helpful staff, good breakfast, close to city centre

    Stayed in March 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We go there twice a year and we feel at home. The location is superb, close to the oldtown, to the park, to the Opera and to a wonderful farmers market. We love the breakfast room where friends join us when we are in town. Quiet atmosphere, good service.

    Stayed in February 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Wish we could have stayed longer.

    Great location. Restaurant within hotel was excellent. Rooms were lovely and inviting. It was a hospitable and warm experience. Hotel was totally charming. Onsite parking was a nice benefit.

    Stayed in January 2017

  • Reviewed: 14 December 2016

    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    They have very nice looking large pillows on the beds that disappear when you head is on them. It didn't make for the best nights sleep. A firmer pillow would have been better. Also they have a smoking room in the lobby area that is not well seal so there was a strong smell of smoke that everyone in our group found annoying.

    Nice hotel. Would stay again!

    Stayed in December 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 2 nights

    There is not tread mill in the gym. The room decoration is a little plain and dark though I like its class style. It will be better to have some more pictures and lights.

    I like it having pool, but just about 12m in lenght, and sauna. The hotel restaurant has excellent cuisine serving at dinner time. There is a tram stop close to hotel and indeed, it is not far away from the old town by walking across the park nearby. Last, even I stay in the smallest room, it is still very spacious.

    Stayed in September 2016

  • Reviewed: 18 August 2016

    • Solo traveller
    • Single Room
    • Stayed 1 night

    perhaps a better description of" Chef's special"which a friend ordered.It was all fried.

    comfortable room. My dinner was excellent. staff friendly and well trained

    Stayed in August 2016

  • Reviewed: 20 June 2016

    • Business trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 5 nights

    room darkening shades needed, one bath towel only, no wash cloths, no daily bottle of water. too much cig/cigar smoke from the indoor public areas its still allowed - Austria wide - not just this hotel.

    Really nice hotel in a good location, a bit pricy for the accomodations but would recommend it. Had a tiny pool, but it was a pool which is hard to find in Europe.

    Stayed in June 2016

  • Reviewed: 17 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Location, Nice & quiet Hotel

    Stayed in June 2018

  • Reviewed: 27 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice family run hotel. Very clean, stylish and quiet. Small but very elegant pool. A perfect stay!

    Stayed in May 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell of cigarette fumes was awful at the reception.

    Beautiful and easy to reach.

    Stayed in March 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Smoking is allowed inside the building - this is a stone age! The wifi was also really bad.

    Stayed in March 2018

  • Reviewed: 21 March 2018

    • Business trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 2 nights
    • Submitted via mobile

    needs a bit of TLC and will be up to the appropriate standard

    Stayed in March 2018

  • Reviewed: 20 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    the Sauna area was in reconstruction.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely lovely

    Stayed in February 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 2 nights

    This is my third time staying in The Park in Graz. The hotel is comfortable, the staff always welcoming and the breakfast excellent. Home from home!

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    excellent service, extremely clean and great food at their restaurant.

    Stayed in December 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and excellent breakfast at reasonable price

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Solo traveller
    • Business Single Room with Parking
    • Stayed 3 nights
    • Submitted via mobile

    I was so happy

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tram goes very close to hotel, it makes the building vibrate every time. Made sleeping difficult.

    Good room, nice breakfast

    Stayed in September 2017

  • Reviewed: 11 August 2017

    • Business trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 5 nights
    • Submitted via mobile

    Nice & good location

    Stayed in July 2017

  • Reviewed: 1 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Main problem is that there was no hot water in the rooms in the morning.

    Very nice hotel. About 15 minutes walk to the centre.

    Stayed in February 2017

  • Reviewed: 7 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Traffic

    Vse

    Stayed in December 2016

  • Reviewed: 20 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    beautifully decorated room and bathroom, wonderful bed, great location, easy parking on spot, perfect dinner in the restaurant

    Stayed in December 2016

  • Reviewed: 14 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    very friendly and observant staff, spacious and nice rooms. Exceptional cleanliness.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Opening hours of Spa area are poor. They keep it closed for half of the day.

    Good breakfast and nice room.

    Stayed in December 2016

  • Reviewed: 15 October 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    No Tea/Coffee making facilities within the room and poor quality towels in the bathrooms

    Staff very helpful, location was excellent

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Very strange wellness hours, you couldn't use the pool in the afternoon hours.

    Enormous breakfast buffet, doesn't leave a lot to be desired.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    • Business trip
    • Solo traveller
    • Business Single Room with Parking
    • Stayed 5 nights
    • Submitted via mobile

    Very helpful staff

    Stayed in July 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This property needs renovation Room needs renovation to

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Excelent staff! Always friendly and helpful!!!

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There was an odd smell in the bathroom.

    The size of the room, the bed, the quiet location, the garden restaurant.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Big room. Not bad breakfast. Friendly staff.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Staff, cost

    Location, free parking

    Stayed in June 2016

  • Reviewed: 19 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    My AC not working well

    Very courteous staff . Very Helpful

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location and atmosphere.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 April 2016

    • Leisure trip
    • Family with older children

    Beds were very low and tired. Bedding also not wonderful but adequate. Tea and coffee facilities not in every room.

    Staff were extremely helpful. Location was perfect, just a short walk to town. Park across road. Food was fantastic. Rooms were large. Pool and sauna great.

  • Reviewed: 28 February 2016

    • Leisure trip
    • Couple

    Breakfast period is pretty short as tables need to be prepared for lunch

    To be recognized as an old client and feeling welcome back home where the rooms had been nicely upgraded.

  • Reviewed: 15 August 2015

    • Leisure trip
    • Solo traveller

    Breakfast 13€, not included.

    Staff, breakfast, room all excellent. Parking protected and free. Nice beer/wine garden. Walking distance to historic old part of Graz about ten minutes. Next to a park, cool and quiet.

  • Reviewed: 24 July 2015

    • Leisure trip
    • Group

    Lovely hotel very well located within walking distance of major sites. Attentive staff, very clean, free parking and lovely garden. Very well priced. What's not to like?

  • Reviewed: 12 July 2015

    • Business trip
    • Solo traveller

    Not much varieties in breakfast, room service closes at 10 last order, I was starving late and mini bar had only nuts.

    Location by the university of Graz, lovely staff clean hotel with spacious room, amazing terrace and lobby, here's a pharmacy near by and a small supermarket Spar

  • Reviewed: 11 June 2015

    • Business trip
    • Couple

    Everything. Kindness of the staff, facilities, convenience of parking the car behind the hotel, beautiful building, excellent food, wonderful breakfast, kindness from everyone we met.

  • Reviewed: 6 June 2015

    • Business trip
    • Solo traveller

    I wish they had had a treadmill in the fitness center, but it was still a nice workout facility.

    From the moment I walked into the lobby until I left two days later, I was deeply impressed by the level of quality and cleanliness and beauty of all the decor. The room was not immense but big enough, and it was exceedingly comfortable and lush. The bathroom was amazingly deluxe and gorgeous! The spa and fitness center were a great surprise and so wonderfully maintained and lovely.

  • Reviewed: 20 January 2015

    • Leisure trip
    • Couple

    While the food at the restaurant is very good (but not cheap for Graz' prices), the breakfast remains pretty average with the new staff nice but in need of some training

    The hotel was always very good and outstanding in proximity to the city center and the opera house. It has further gained with the new wing with rooms at demi-suite level with excellent structure and furniture looking into the garden/courtyard. The staff at the reception is excellent.

  • Reviewed: 29 May 2016

    • Leisure trip
    • Couple

    Great Location and very friendly and helpful staff.

  • Reviewed: 25 April 2016

    • Business trip
    • Group

    Location was perfect for walking or riding the tram to sites Staff was friendly and helpful

  • Reviewed: 18 April 2016

    • Business trip
    • Solo traveller

    Internet is worst...

    I like the room, restaurant and location of the hotel.

  • Reviewed: 7 October 2015

    • Business trip
    • Group

    location

  • Reviewed: 6 October 2015

    • Leisure trip
    • Family with older children

    Nothing to dislike

    Very good hotel, an imperial one, large rooms, good breakfast is it not enough to feel satisfied

  • Reviewed: 6 October 2015

    • Business trip
    • Solo traveller

    Hot water in shower was lukeworm

    Location, parking,

  • Reviewed: 12 September 2015

    • Business trip
    • Solo traveller

    restaurant service - breakfast is good, however, dinner is a very poor quality

  • Reviewed: 14 August 2015

    • Business trip
    • Solo traveller

    very nice hotel and staff

  • Reviewed: 30 July 2015

    • Business trip
    • Solo traveller

    Perfect location, friendly staff, very nice garden restaurant

  • Reviewed: 18 July 2015

    • Leisure trip
    • Group

    nothing - all good

    location

  • Reviewed: 5 July 2015

    • Leisure trip
    • Couple

    Lovely rose garden, calm setting, friendly staff and good food. Calm.

  • Reviewed: 5 June 2015

    • Business trip
    • Couple

    The hotel give the feeling that you are in your home also the room is very spacious

  • Reviewed: 15 March 2015

    • Business trip
    • Solo traveller

    Breakfast

  • Reviewed: 21 January 2015

    • Leisure trip
    • Couple

    Friendliness of staff, quietness of the bedroom, coziness of breakfast nook

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 64

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