Reviews of Parkhotel Graz - Traditional Luxury This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Excelent location, nice breakfast. Best staff.

Everything was very good, including location, breakfast, dinner and service. Charming and very well kept hotel with great ambiance. Next time hope to benefit from the pool and spa. Recommend it.

Great and very kind staff, remarkably good restaurant, nice pool, nice garden, pleasant location.

Centrally located hotel, decent quality and facilities

The reason for low rating was big disappointment with the professionalism of the staff of hotel. When noticing that one wine also was missing in the room, we asked to bring the glass in the room together with extra ice. In the meantime we went to spa and upon return no glass or ice was in the room. I had to call multiple times, at the end had to go down myself to pick it up. The highlight was next day at the checkout when I was charged extra 6 EUR for "room service". When challenged the charge I was told that the staff attempted to bring it to my room, but nobody opened and therefore charge was applied. I believe for a "luxury" hotel with high prices such approach is ridiculous

It is a very beautiful hotel and it is well maintained and clean. The pool and spa facilites are excellent.

I felt like the staff in the restaurant and those in charge of the breakfast were not very well trained. They were not very helpful nor were they particularly friendly. While this is typical of customer service in Austria, this is one area where the hotel could up its game in order to compete with other hotels.

Everything was excellent, location, facilities, staff. The girl at the reception , IRO , was perfect.

This hotel has it all; location, facilities, service & ambience. From the moment I arrived the service was excellent and authentic. The parking solution is perfect, especially so close to the Central Park and Old Town. That location could not be better. You get all the advantages of proximity without the disadvantages usually associated with being in the old center. The hotel combines old world charm with a modern infrastructure. Everything works and then there’s an aesthetic touch that adds some indefinable je ne sais quoi that in combination with a strong team is the source of that ambience.

I think 21 euros is a little steep for breakfast, but not out of line with the competition. The restaurant prices were also relatively steep. I suppose that’s the price you pay for excellence.

Old world charms

Indeed, a traditional luxury hotel in center of Graz!

chess selection and variety were the best and the crossiant was perfect

Very nice staff , close to the city and Altstadt Restaurant and bar are good Breakfast is very good

The Hotel is very close to the Jakomini sqaure - you can easy reach from this square any places in the city. Spa is good, especially the pool.

Above our room a guest start walking every morning 5:30am, and we heard every step of her/his. This is not a Hotel fault. But the room soundproof is not enough. Also the tram is travelling next to the hotel - app. 2m - and we heard in our room even with the window is closed.

Rooms are beautiful, cosy, comfortable and very clean. All the hotel has got a really very pleasant atmosphere. Perfect gym and spa, everything is really clean. Private car park was perfect for us. Breakfast was tasty, everything fresh and the staff very kind and helpful (especially Laurel). Perfect cafe with perfect coffee and cakes. We will come back in the future as we really enjoyed our short stay.

That we couldn't spend more time there.

The hotel receptionist was very friendly and welcoming, making the check-in experience smooth and pleasant. She spoke my language, so was a plus. The hotel room was clean, comfortable, and beautifully furnished, making it a very pleasant place to stay. The breakfast was amazing, one of the best so far.

I got room nr 405 near the spa entrance, where people constantly came and went, filling the air with noise and chatter.

Beautiful, Elegant , Spotless. Best surprise. Undisputed Best Breakfast and Quality. Simply Amazing.

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Location Space in the room

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This hotel ouses old school luxury evrything is in the classic style the breakfast area is large and spacious and the rooms are large as was the bed and well equipped.

Unfortunaty the hotel restaurant was fully booked when we stayed so we were unable to eat there, however that means we will have to go back sometime