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Reviews of Parkhotel Krems 3 stars

Edmund-Hofbauer-Straße 19, 3500 Krems an der Donau, Austria

#8 of 10 hotels in Krems an der Donau

Guests' Choice

Review score

Based on 603 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    6.3

  • Location

    8.3

  • Facilities

    6.1

  • Staff

    8.2

  • Value for money

    6.7

  • Free WiFi

    7.6

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Showing 1 - 39

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot, no ventilators/fan available for room, but understand they can't provide one for each room...

    A place to sleep and shower for the night. Breakfast was fine.

    Stayed in August 2017

  • Reviewed: 22 May 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    While clean, rooms require major renovation and new furniture. Internet access (wifi) was extremely poor from room & reception.

    Good breakfast, proximity to old downtown, clean room.

    Stayed in May 2017

  • Reviewed: 11 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Very small, old furniture rooms, very small inconvenient bathroom, no accssesories in the sower cabin, bad wifi connection

    Good breakfast, polite staff, very clean, very convenient location

    Stayed in October 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and matress absolutely not comfortable. I paid too much for this low comfort. The hotel needs a masive reconstruction. It's outdated.

    Hotel has a good location with free parking and nice breakfest.

    Stayed in August 2016

  • Reviewed: 19 September 2016

    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The bedrooms were very dated. Got the feeling the hotel used to be either some sort of institution/hospital the way the rooms were all in line. They obviously all used to be connected as there were blanked off doors in the bedrooms. Tea/Coffee facilities would have been nice.

    Ideally located, staff very friendly, had pretty much everything we needed for our stay. Breakfast was very nice. Everywhere was clean. Nice park next to the hotel.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for a tiny room designed for what looked like worker's holidays in a 1970s communist country. I've stayed in enough of the latter to know. Brown! The Soviets left Austria in 1955. Why copy 'em? WiFi in room terrible, even though it's advertised as free everywhere, but fair do's to the receptionist who told me it was bad. Noise from the football field next to room was awful - I like Alice Cooper - but 'Poison' blasting out 30 times in succession from 10pm was too much. Watched match for free though...

    Breakfast and staff

    Stayed in September 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The fact that despite the description and the sign outside, there is no hotel restaurant. Very miserly allocation of toiletries, with minute bottle of shower gel only renewed the day before departure. Bedroom spacious but bathroom cramped with no hooks for hanging things. No plug for bath.

    Good location, which is just as well since the hotel restaurant no longer functions. Excellent breakfast buffet.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Not enough parking places for the hotel but during the weekend we could park the car in front of the hotel for free. Not natural or artificial ventilation in the bathroom (room 303), which led to mould (partly covered with paint to disguise it). Mould also on the walls in the room (also attempted to disguise with paint). The carpet was also mouldy. The smell of mould was everywhere, mixed partly with smell of cleaning products. The bed was very bad with a very old mattress on which we had one of the worst sleeps of our lives. We stayed only one night. We could not change anything because we arrived late and the hotel was full. Although we made the reservation long in advance and when we arrived we saw that a certain room was initially booked for us, they changed it with the one they gave us without any explanation (it may have been due to issues with the previous room and hopefully not for other reasons but it felt very uncomfortable and unwelcoming). The POS for card payment did not work (it is an older generation of POS - it uses the magnetic card identification not the chip and PIN so for new generation cards it may not work). The staff does not have sufficient knowledge of English.

    Location close to the town centre, very convenient.

    Stayed in July 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Internet reception was a bit patchy.

    This was our second time back to the hotel after cycling to Vienna. We liked the fact we were remembered and were given a much quieter and larger room. Again, we asked for and were supplied a thermos of hot water - very gratefully received. The receptionist was friendly, professional and very helpful. The bed was comfortable. Breakfast was substantial with a variety of food.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room located above main entrance to the hotel, which was quite noisy.

    Location to the old part of Krems was great. Quite central for walking to stores. Bike friendly facilities. Staff - in particular reception - were very attentive and helpful, even supplying us with a thermos of hot water. Room was comfortable, albeit facing the main entrance to the hotel and a 'smoker's outside seating area' - which proved to be quite noisy in the early hours of the morning. Breakfast was substantial with a good variety of food.

    Stayed in August 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Parking not well signposted - there was a big football match taking place next door and it was difficult to know where I could park

    Excellent location, charming hotel with old fashioned decor, view of the football stadium from my room, friendly staff

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints. This hotel offers great value for money.

    The hotel is conceniently located at a stone throw from the city centre. Storage for bicycles is available, there's a nice bar/restaurant and a rich breakfast buffet. Staff was helpful and friendly at all times. Highly recommended!

    Stayed in July 2016

  • Reviewed: 18 July 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The internet is completely unreliable. One front desk person insisted that the unreliability was due to my devices. I pointed out that two smartphones, two laptop computers, and one iPad worked all over Austria except at the Park Hotel. He was unsympathetic and argumentative. If you need internet this is not the hotel for you.

    Breakfast and friendliness of the cleaning staff.

    Stayed in July 2016

  • Reviewed: 17 June 2018

    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    quite old, refurbishment necessary

    very quiet - friendly staff

    Stayed in June 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated, gloomy

    Stayed in May 2018

  • Reviewed: 11 March 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    very basic rooms, house needs refurbishment

    Friendly staff, breakfast was good

    Stayed in March 2018

  • Reviewed: 26 November 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff. Breakfast.

    Stayed in November 2017

  • Reviewed: 22 October 2017

    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator, wi fi weak

    Location, staff and clean

    Stayed in October 2017

  • Reviewed: 14 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    10 grainy German language TV channels - nothing to do on a rainy afternoon. Skimpy on the toiletries.

    Good location, friendly staff, nice breakfast

    Stayed in September 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Place, parking auto & bike, breakfast

    Stayed in July 2017

  • Reviewed: 15 July 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very tired. Bathroom needed replacement and proper cleaning.

    Breakfast good

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Staff

    Stayed in June 2017

  • Reviewed: 25 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Friendly staff. Enjoyed a beer in the bar. Good storage for my bicycle. A little worn round the edges, but good value for money

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy!

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff Big nice and clean rooms Good breakfast Nearby the centre and the train station I recommend this hotel!

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Very good location, good breakfast, everything works, parking on site

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Solo traveller
    • Standard Single Room
    • Stayed 10 nights
    • Submitted via mobile

    Free parking, Free WiFi . Simple , but good rooms. Value for money

    Stayed in August 2016

  • Reviewed: 8 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds, good location to old town

    Stayed in August 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    the curtains were hopeless-didn't fit and let lots of light through

    brilliant location

    Stayed in July 2016

  • Reviewed: 16 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location. Good variety for breakfast. Comfortable, clean room. Staff very accommodating.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    • Leisure trip
    • Couple

    Traffic noise when windows are oopen.

    The location made it easy to walk to the old city and other attractions. The facilities at the Hotel were very good.

  • Reviewed: 11 October 2015

    • Leisure trip
    • Solo traveller

    Located within easy walking distance of the train station and the main shopping area. A bit further from the boat landings but still walkable. Nice room. Quiet location.

  • Reviewed: 21 May 2016

    • Business trip
    • Solo traveller

    Some staff do not speak english A bit load between the rooms And I missed a bathtub

    very good location and good wifi and the price was very cheap

  • Reviewed: 11 April 2016

    • Business trip
    • Solo traveller

    a little bit old fashioned, worn down hotel.

    Comfortable room with bathtub, clean and quiet

  • Reviewed: 11 April 2016

    • Business trip
    • Solo traveller

    Hotel reception people were very nice to me! Thank you!

  • Reviewed: 16 November 2015

    • Business trip
    • Solo traveller

    "warm" environment. bath tube

  • Reviewed: 9 September 2015

    • Leisure trip
    • Group

    Very central, clean, comfortable rooms, good value.

  • Reviewed: 4 July 2015

    • Leisure trip
    • Group

    Old fashioned room hot

    Breakfast very good reception good ,good welcome

  • Reviewed: 9 June 2015

    • Leisure trip
    • Couple

    the clubbing in the neighborhood was pretty annoying during the night ;-) ... however it's not the fault of the hotel at all

There are also 23 reviews without text. These impact the overall review score.

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