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Reviews of Parkhotel Matrei 4 stars

Matrei am Brenner 83, 6143 Matrei am Brenner, Austria

#3 of 6 hotels in Matrei am Brenner

Guests' Choice

Review score

Based on 191 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 - 23

  • Reviewed: 10 October 2017

    7.5
    Good location if you are tired from a long way and want to...
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old towels, needs to be changed, absence of the fridge in the room .

    Good location if you are tired from a long way and want to go to the bed immediately, it is just 2 minutes drive from hiway.

    Stayed in October 2017

  • Reviewed: 4 September 2017

    5.8
    Very friendly at checkin
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was subpar at felt like harry potter's cabinet under the stairs. Bathroom 70s style and very small room, with tiny window facing the street and railway station. Too hot to sleep with window closed, too loud to have it open. Sauna closes at 8 at night. The towels were a cloth and totally frayed and old. Not worth the money. Complaints did not help. They only offer better rates when booking directly. Should not be on Booking.com anymore. See photos.

    Very friendly at checkin

    Stayed in September 2017

  • Reviewed: 26 August 2017

    4.6
    Transit sleep
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not 4* hotel: lack of amenities, no slipers, bathrobes. Dated interiors, not what they advertise on booking.com. Very unhelpful stuff. On the other side of the road construction building works.

    Convenient location.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    10
    Odd spot to find great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location offered numerous options. Facilities were great. Restaurant was enjoyable. Sauna good. Located across from the train which was very handy

    Stayed in August 2017

  • Reviewed: 23 August 2017

    7.9
    It is in a good position to visit Innsbruck, rooms are big,...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I was expecting more for a 4 star hotel

    It is in a good position to visit Innsbruck, rooms are big, staff is very friendly, good breakfast

    Stayed in August 2017

  • Reviewed: 12 August 2017

    7.9
    Good 1 night sleepover en route to Italy
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room interior is very basic

    Friendly service, good location directly next to motorway (but no noise), good food in restaurant

    Stayed in August 2017

  • Reviewed: 9 July 2017

    9.2
    Highly recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing negative to say- great place

    Staff was super, so helpful. Lovely clean hotel. Good breakfast and dinner. Really top marks

    Stayed in July 2017

  • Reviewed: 6 March 2017

    9.2
    wi-fi overloaded in peak hours
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    wi-fi overloaded in peak hours

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    6.7
    The Location is very convenient
    • Leisure trip
    • Couple

    We made the mistake of not booking the breakfast option. When we tried to change that (first by mail - no response) at Check-in, we were told that it cost twice as much as online. We chose the next Autogrill across the Italian border instead.

    The Location is very convenient

  • Reviewed: 23 October 2015

    8.8
    Central location opposite station;
    • Leisure trip
    • Solo traveller

    Breakfast not included, so room rather more than would usually pay.

    Central location opposite station; good clean comfortable room. Unusually, grounds to walk around at back - garden plus small Wildpark with deer. Good evening meal at reasonable prices.

  • Reviewed: 19 October 2015

    8.3
    We have stayed here on a few occasions and found it very...
    • Leisure trip
    • Couple

    Wi-fi in room 107 didn't work but this is a small thing. Breakfast is a bit dull.

    We have stayed here on a few occasions and found it very good. This time we left something behind which was returned to us when we were back some days later. We have also found that arriving in small towns in Austria on a Sunday poses problems for finding dinner so as the restaurant here is open and is very good this is another reason to choose this hotel.

  • Reviewed: 11 August 2015

    8.3
    Nice hotel, giod location and good value for money.
    • Leisure trip
    • Family with young children

    Only problem was one rude server at the restaurant (older man) who decided to profile our family based on our Southern European looks.. Offensive... :(

    Nice hotel, giod location and good value for money.

  • Reviewed: 13 July 2015

    8.8
    Nice modern hotell with a coffeeshop/bar.
    • Leisure trip
    • Family with young children

    Nice modern hotell with a coffeeshop/bar. Good atmosphere, nice town. I was traveling with an electric car, wasn't able to charge, but I´m putting it in positive since the receptionist said it was coming. A tip is to ask for garage, maybe you can charge there.

  • Reviewed: 16 January 2015

    10
    A clean comfortable hotel, run by very friendly and helpful...
    • Leisure trip
    • Family with young children

    A clean comfortable hotel, run by very friendly and helpful people. Very cosy and conveniently located for both sight-seeing as well as skiing. Nice rooms very well sized

  • Reviewed: 12 January 2015

    9.6
    Stayed four days.
    • Leisure trip
    • Family with older children

    Nothing to recall.

    Stayed four days.Food was delicious. I would recommend the half board option, though we did not take it because of the other extras ( daily excursion, afternoon tea) which we could not use. Wait staff also excellent. .

  • Reviewed: 12 May 2016

    8.8
    Quiet, peaceful location.
    • Leisure trip
    • Couple

    Quiet, peaceful location. Good food.

  • Reviewed: 16 April 2016

    8.8
    The room was a good size and breakfast was very good.
    • Leisure trip
    • Couple

    Not many toiletries

    The room was a good size and breakfast was very good.

  • Reviewed: 5 April 2016

    9.6
    big and clean room.
    • Leisure trip
    • Family with young children

    big and clean room.

  • Reviewed: 12 January 2016

    7.1
    Great Breakfast, Friendly and helpful Staff, clean rooms
    • Leisure trip
    • Family with older children

    A bit expensive

    Great Breakfast, Friendly and helpful Staff, clean rooms

  • Reviewed: 23 September 2015

    9.2
    Comfortable rooms, real Austrian Style Hotel
    • Leisure trip
    • Couple

    Comfortable rooms, real Austrian Style Hotel

  • Reviewed: 9 September 2015

    8.3
    Pleasant and convenient one night stay before continuing on...
    • Leisure trip
    • Couple

    Pleasant and convenient one night stay before continuing on our way south.

  • Reviewed: 20 April 2015

    9.6
    Nice staff, excellent food;
    • Business trip
    • Solo traveller

    Nice staff, excellent food; location very pleasant and relaxing.

  • Reviewed: 2 April 2015

    8.0
    Some basic facilities were lacking - eg.
    • Leisure trip
    • Family with older children

    Some basic facilities were lacking - eg. minibar.

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 23

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